Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 357 published reviews
5 5 272 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

Reviews 2, 3, 4 and 5 stars

Reset filters
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/12/2016
Perfect
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/01/2017
pleasant site
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/12/2016
Super site that allows us to offer original and delicious gifts.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/12/2016
I know the store and I saw that they had a website that is very well done and easy to order.
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 07/01/2017
Following my order, the price of the honey was indicated at a reasonable price, but when I received it, it was no longer at the price indicated. After complaining, I only received one extra jar of honey, whereas you should have sold it to me at the price indicated online. Not very honest of you.....
Translated reviews
Response from Le Comptoir de Mathilde
Hello Chantal, I remember your complaint about the price of honey on our website. The price of the jar of honey displayed on the site was correct and the product sheet clearly indicated the weight of the jar, i.e. 250 g (via the "Ingredients" tab). Unfortunately, it turns out that the price per kilo displayed was wrong and was quickly corrected. We therefore decided to send you an extra jar and a totebag to compensate for the inconvenience. Sincerely
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/03/2017
FAST DELIVERY VERY WELL PACKAGED BUT PRODUCT DIFFICULT TO FIND ON THE SITE
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/12/2016
Satisfied with my purchase, to complete my gifts. It seems that the recipients were equally happy!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/12/2016
Very good
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/04/2017
Unfortunately, two pots arrived broken.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/04/2017
The site is easy to access and offers a wide range of products. I had a small problem receiving my order, but customer service was quick to help.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/12/2016
Not bad
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/11/2016
Small bug when I placed my order where the choice by credit card could not be selected. I love these products and continue to order them regularly.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/02/2017
very good and perfect service
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/01/2017
Nothing
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 07/05/2017
Very disappointed by the quality of the product, very high in chocolate and no taste of sauternes grapes compared to another order placed with another supplier.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/01/2017
Excellent telephone service, they kindly resolved an error on my part. Chocolates very well presented, well packaged and above all super tasty!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/05/2017
Very well done website, very easy to order, great choice, just a pity that the shipping costs are so high...would it be possible to use a parcel delivery service?
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/04/2017
fast delivery impressive packaging thank you
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/01/2017
Perfect! I recommend it!
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/03/2017
This questionnaire is too precise, if you give stars for a product, it's superfluous to have to enter more text....
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/05/2017
fast delivery - top packaging delicious product to be enjoyed without moderation
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/04/2017
Appetizing
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/12/2016
Very good. One of the items in my basket was no longer available, someone contacted me by phone to offer a replacement. Very good products.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/03/2017
the site is good nothing to say special
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/04/2017
Tb!!!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2016
Very good quality products!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2016
a friendly, gourmet experience that makes you want to taste more !!!!!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/04/2017
All right!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/01/2017
Excellent
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/01/2017
very good but the shipping costs are too high
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/12/2016
Super, fast delivery, delicious product and original presentation, I recommend it.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2016
Good products
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/04/2017
Quite intuitive and good product descriptions
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2016
bsr nothing to reproach you
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/04/2017
fine
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/12/2016
Very nice
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/03/2017
Pleasant and easy
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2016
Fine
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/01/2017
Good service. Delivery on time, but still rather expensive.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/03/2017
Very clear site, easy ordering... The products arrived in good condition: very (too?) well packaged, in a huge cardboard box!
Translated reviews
We use cookies for audience measurement and improving user experience.