Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 357 published reviews
5 5 272 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

Reviews 2, 3, 4 and 5 stars

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A
arlette D.
Rating: 5 out of 5
following a purchase from 05/04/2025
Thank you, I received my order well!
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Michelle M.
Rating: 5 out of 5
following a purchase from 14/04/2025
Very fast delivery and excellent products
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Eric A.
Rating: 3 out of 5
following a purchase from 10/04/2025
I am very satisfied with your chocolates but I hope you will no longer use DPD... when there is a dead end, the delivery person does not go there to avoid damaging his truck! and does not leave a delivery notice..
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Response from Le Comptoir de Mathilde
Hello Eric,

Thank you very much for your feedback and your appreciation of our chocolates! We are sorry to hear that your delivery experience did not meet your expectations. Please know that we take your comments regarding DPD into account and we will pass them on to improve our service. We also offer to use La Poste Colissimo.

We hope to see you again soon on our website.

Best regards,
The Comptoir de Mathilde team
P
Pierre G.
Rating: 5 out of 5
following a purchase from 28/03/2025
good products well packaged conforming
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Corinne G.
Rating: 5 out of 5
following a purchase from 05/04/2025
Order arrived quickly, a jar opened, quickly refunded
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YVES B.
Rating: 5 out of 5
following a purchase from 10/04/2025
Very fast delivery. Beautiful presentation of the box Perfect
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Noémie B.
Rating: 5 out of 5
following a purchase from 05/04/2025
Very nice kit to share.
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Jessyca et Jacques P.
Rating: 4 out of 5
following a purchase from 05/04/2025
Already two purchases, one in-store, the other online, and both times no promised gift for purchases over €80... Otherwise, yes, the chocolates are beautiful and good, a bit expensive though, the best are the rum babas.
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S
Sandrine L.
Rating: 5 out of 5
following a purchase from 08/04/2025
Very good
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Marie-France C.
Rating: 5 out of 5
following a purchase from 05/04/2025
Perfect
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Herminda Q.
Rating: 5 out of 5
following a purchase from 05/04/2025
Everything is good, unfortunately for my pants which can't take it anymore.
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Cecile P.
Rating: 4 out of 5
following a purchase from 05/04/2025
The chocolate is delicious, everything is well packaged, the only downside is that I ordered the bars with sheep and I received chickens and chicks, so I was disappointed when receiving the package because it was not my order.
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FABIENNE H.
Rating: 5 out of 5
following a purchase from 05/04/2025
everything went well!
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Marie-Pierre H.
Rating: 5 out of 5
following a purchase from 09/04/2025
Fast delivery and excellent products. The only downside: I wish deliveries to the overseas departments were possible.
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Jocelyne E.
Rating: 5 out of 5
following a purchase from 08/04/2025
Top
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Murièle G.
Rating: 5 out of 5
following a purchase from 05/04/2025
Fast delivery and spreads always so delicious. Very careful packaging.
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Nathalie B.
Rating: 5 out of 5
following a purchase from 05/04/2025
Everything was perfect, very well packaged
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Tiphaine L.
Rating: 5 out of 5
following a purchase from 05/04/2025
Well-packaged jars and package arrived intact. Package conforms to the order
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David L.
Rating: 5 out of 5
following a purchase from 02/04/2025
The delivery went very well
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brigitte D.
Rating: 5 out of 5
following a purchase from 05/04/2025
Satisfactory product and arrived in very good condition, very well packaged
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Delphine B.
Rating: 5 out of 5
following a purchase from 05/04/2025
Great as usual! Fast shipping
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Lydia C.
Rating: 4 out of 5
following a purchase from 03/04/2025
Some good chocolate
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Pierre B.
Rating: 5 out of 5
following a purchase from 05/04/2025
Delivered on time and without breakage this time.
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F
Fabienne C.
Rating: 5 out of 5
following a purchase from 05/04/2025
Very good products delivered on time and each product is well protected individually in the box
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Danissa B.
Rating: 5 out of 5
following a purchase from 03/04/2025
Top
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Philippine H.
Rating: 5 out of 5
following a purchase from 05/04/2025
Perfect as usual
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Claudine M.
Rating: 5 out of 5
following a purchase from 05/04/2025
Fast, very well packaged and...so delicious!
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julian C.
Rating: 5 out of 5
following a purchase from 01/04/2025
Well packaged
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LAETITIA H.
Rating: 5 out of 5
following a purchase from 02/04/2025
Excellent product, for all tastes.
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Dominique M.
Rating: 5 out of 5
following a purchase from 02/04/2025
Perfect
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Gabrielle S.
Rating: 5 out of 5
following a purchase from 02/04/2025
Fast delivery, very good and inexpensive, thank you very much!!
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cecilia V.
Rating: 5 out of 5
following a purchase from 02/04/2025
Incredible, more to offer, so pretty.
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Marie José N.
Rating: 5 out of 5
following a purchase from 02/04/2025
Hello, I am very happy with my order prepared with great care. I was afraid it would break but everything was fine. Good luck to you.
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Delphine L.
Rating: 5 out of 5
following a purchase from 25/03/2025
Very good shop
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ISABELLE L.
Rating: 5 out of 5
following a purchase from 27/03/2025
Easter gifts
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Charlene R.
Rating: 3 out of 5
following a purchase from 25/03/2025
Very good but small containers with a. A bit high price.
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Response from Le Comptoir de Mathilde
Hello Charlene,

Thank you for taking the time to share your feedback on "Le Comptoir de Mathilde". We are delighted that you enjoyed our products. We take your comments regarding the small containers and prices into account. Your feedback is valuable to help us improve our offering.

See you soon,
The team at Comptoir de Mathilde
J
jean G.
Rating: 5 out of 5
following a purchase from 27/03/2025
service quite correct the package could be slightly reduced in size to fit more easily out of the mailbox in which it is deposited by the carrier
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KARINE L.
Rating: 5 out of 5
following a purchase from 26/03/2025
Well packaged product. Fast delivery
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elisa B.
Rating: 5 out of 5
following a purchase from 25/03/2025
I love the products. Simple and very good.
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C
Corinne C.
Rating: 5 out of 5
following a purchase from 25/03/2025
Very good chocolates and fast delivery
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