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C
Rating: 2 out of 5
Si0e web inaccessible pendant le black friday.produit arrivé abimé
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Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 414 published reviews
Summary of reviews
Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.
Reviews 2, 3, 4 and 5 stars
Reset filtersS
Rating: 2 out of 5
I sent 4 emails because two of the babas arrived badly closed. and I haven't heard back. These are Christmas presents.
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O
Rating: 5 out of 5
Perhaps we could receive a surprise product when we place a large order.
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M
Rating: 5 out of 5
Top
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V
Rating: 5 out of 5
I'm delighted with the products and the delivery. Everything is fine with me!
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C
Rating: 5 out of 5
The gift is much appreciated
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M
Rating: 3 out of 5
very long shipping!!!
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M
Rating: 5 out of 5
Superb product, well protected on arrival. Very satisfied with my purchase
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L
Rating: 5 out of 5
Very good product I recommended it
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L
Rating: 5 out of 5
Fine
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A
Rating: 5 out of 5
Perfect
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F
Rating: 2 out of 5
order received late, with a destroyed advent calendar inside, nothing fit in the boxes.
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S
Rating: 5 out of 5
perfect
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S
Rating: 5 out of 5
Nothing to report. Products received perfect Delivery on time
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C
Rating: 5 out of 5
Excellent site, excellent products, the best!
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C
Rating: 5 out of 5
Ras
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S
Rating: 4 out of 5
Fine
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J
Rating: 2 out of 5
The shelves all arrived broken. The inner protective packaging was not sufficient.
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P
Rating: 5 out of 5
Very good
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L
Rating: 3 out of 5
Hello, a little disappointed with my order, I received the chocolate bar with caramel balls already broken, for a gift it's not great!
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M
Rating: 5 out of 5
Ok compliant
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E
Rating: 3 out of 5
I'm still waiting for a response from customer service regarding a product that was not available and that I was supposed to have for free and that I didn't get inside.
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C
Rating: 5 out of 5
Super recommended, opening their calendars has become a Christmas tradition. Next year we will be back again.
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C
Rating: 5 out of 5
The contents of my order were exactly what I had ordered. What's more, I had a parcel delivery problem and customer service was reactive.
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M
Rating: 5 out of 5
I love this excellent quality brand and I'm a Christmas fan, so I can tell you that the Christmas products are much appreciated. Merry Christmas to you
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C
Rating: 3 out of 5
The chocolate is very good, and the spreads are original. The price remains very high, however, and the advent calendars are a big rip-off, because inside they're really not that great - they're big for not very much.
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É
Rating: 5 out of 5
This is the second year in a row that I've ordered (during Black Friday), the products are of high quality. I think that to build customer loyalty, there should be even more novelties or customizable products.
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S
Rating: 5 out of 5
very well
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A
Rating: 5 out of 5
Fast delivery. Well packaged products. All that's left is to taste them.
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V
Rating: 3 out of 5
I sent 2 messages concerning 2 products from my order that arrived broken, I still haven't received a return.
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V
Rating: 5 out of 5
Very good products, well packaged order. No complaints
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I
Rating: 5 out of 5
.
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A
Rating: 5 out of 5
Satisfied with the online order and delivery to a relay point.
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L
Rating: 5 out of 5
Fast and compliant
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M
Rating: 4 out of 5
Very well packaged, but impossible to track.
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C
Rating: 2 out of 5
Very good products but customer service to review! Products received broken but after 3 messages to customer service still no answer!
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A
Rating: 3 out of 5
I have a box that arrived with broken products and the box torn on the side I sent an email with pictures but never got a response
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B
Rating: 4 out of 5
NICE PRODUCTS BUT CHOCOLATE BREAKS !!!!
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V
Rating: 5 out of 5
Top
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A
Rating: 5 out of 5
Perfect
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