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V
Rating: 5 out of 5
I knew the products because I had already bought them.
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Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 414 published reviews
Summary of reviews
Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.
Reviews 2, 3, 4 and 5 stars
Reset filtersE
Rating: 5 out of 5
Perfect 👌
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E
Rating: 5 out of 5
Too good
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S
Rating: 3 out of 5
During an order, some items arrived broken. After a complaint, I'm still waiting for a replacement. Not sure it will happen for Christmas... A bit disappointed though. Also, I would have appreciated gift wrapping with my order.
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B
Rating: 5 out of 5
Perfect 👍 👍 👍 gift ideas!!! I recommend
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E
Rating: 3 out of 5
Some products arrived broken, no news from customer service
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A
Rating: 5 out of 5
Perfect, as usual! Fast delivery and quality products.
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S
Rating: 5 out of 5
Very satisfied. I recommend it.
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L
Rating: 5 out of 5
Very good product. Fast and efficient delivery
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M
Rating: 5 out of 5
After ordering, the goods arrived very quickly, well packaged. I am very satisfied with the quality and would order again at any time.
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B
Rating: 3 out of 5
Overall it's ok, but extremely disappointed with the gourmet surprise. I was expecting something bigger.
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H
Rating: 5 out of 5
Top top top
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G
Rating: 2 out of 5
Package received damaged and incomplete. No response despite two emails. I will not order from them again, even if the products are of good quality.
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M
Rating: 3 out of 5
Products arrived broken and I never got a return from customer service.
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M
Rating: 5 out of 5
Delighted with my purchase I recommend
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F
Rating: 5 out of 5
Great!
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S
Rating: 2 out of 5
A product out of stock was replaced without my agreement and a product arrived damaged. No return from customer service.
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C
Rating: 5 out of 5
PERFECT
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S
Rating: 5 out of 5
camille packed my parcel very well thank you
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M
Rating: 2 out of 5
I took a box of several squares of chocolate. I'm disappointed by the quality of the chocolate, it doesn't taste like chocolate...
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C
Rating: 5 out of 5
Perfect! Only one regret: more 3 peppercorn mustard.
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S
Rating: 2 out of 5
I am not happy because I received a jar in my package very damaged so inedible, so I sent an email to the comptoir de Mathilde and so far no response from them (it's been 1 week) it's a shame because I love their products.
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A
Rating: 5 out of 5
Perfect
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M
Rating: 2 out of 5
Missing a product And no response from customer service
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P
Rating: 5 out of 5
Very good chocolate
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C
Rating: 5 out of 5
Guaranteed success!
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C
Rating: 5 out of 5
Perfect except that it took me 3 hours to place an order on the site during the 30% off sale.
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C
Rating: 3 out of 5
Order over 75€, a gift should have been included in the order but nothing and despite an email to the brand no news.
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L
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Package received promptly and products conform to order. A treat for the taste buds...
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A
Rating: 5 out of 5
Very good,
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V
Rating: 5 out of 5
Very good products, lots of choice, very well designed site, very reasonable price. Perfect
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L
Rating: 4 out of 5
Very good chocolates, but a little expensive. I always give them to my daughter, who loves them, but I was disappointed not to have been able to take advantage of the Black Friday offer for which I had received no information on the newsletter.
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A
Rating: 5 out of 5
Perfect. Fast delivery. Chocolates not broken because very well packed. Highly recommend .
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E
Rating: 5 out of 5
The product is high quality and delicious! I would buy it again and again!
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C
Rating: 5 out of 5
High-quality products; easy ordering and fast delivery. Congratulations!
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C
Rating: 5 out of 5
Everything is perfect, great packaging.
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V
Rating: 5 out of 5
Order arrived quickly, packaged very carefully, with quality products
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A
Rating: 5 out of 5
Just perfect. A great gift to put under the tree
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L
Rating: 5 out of 5
Always o top!!!
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