Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 359 published reviews
5 5 274 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

Reviews 2, 3, 4 and 5 stars

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N
Nadine P.
Rating: 5 out of 5
following a purchase from 12/01/2024
everything as planned
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Emilienne C.
Rating: 5 out of 5
following a purchase from 11/01/2024
Excellent product and efficient service. Bravo
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Sophie L.
Rating: 5 out of 5
following a purchase from 12/01/2024
Quality products, fast shipping, very secure packaging for products with fragile containers. Highly recommend
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Sophia D.
Rating: 5 out of 5
following a purchase from 10/01/2024
Very fast delivery! PERFECT gift wrapping!
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Caroline T.
Rating: 5 out of 5
following a purchase from 13/01/2024
easy navigation, correct product description, perfect for placing an order
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Anais M.
Rating: 5 out of 5
following a purchase from 13/01/2024
Great! Solid and efficient packaging, order received quickly!
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genevieve A.
Rating: 4 out of 5
following a purchase from 10/01/2024
Nothing to say super good
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Désirée H.
Rating: 5 out of 5
following a purchase from 09/01/2024
Perfect Thank you
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Brigitte D.
Rating: 5 out of 5
following a purchase from 11/01/2024
Superb products, in line with my expectations, speed of preparation and delivery. Bravo 👍
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Teresa S.
Rating: 3 out of 5
following a purchase from 01/01/2024
The shipping time was too long
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BRIGITTE V.
Rating: 5 out of 5
following a purchase from 10/01/2024
compliant products, good delivery times
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Rosa F.
Rating: 4 out of 5
following a purchase from 07/01/2024
I'm satisfied with the product they sell, but not with the customer service, they don't answer the questions asked, which creates mistrust.
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brigitte B.
Rating: 5 out of 5
following a purchase from 10/01/2024
good products, too bad there are a lot of stock-outs
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Conchetta L.
Rating: 5 out of 5
following a purchase from 08/01/2024
Good site, delivery as expected. Item ok
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RITA S.
Rating: 5 out of 5
following a purchase from 10/01/2024
Very good
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Claire Marine F.
Rating: 5 out of 5
following a purchase from 10/01/2024
Carefully prepared parcel and excellent products
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Richard J.
Rating: 5 out of 5
following a purchase from 10/01/2024
Hot chocolate in lollipop form, good but expensive for what it is.
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Laurence P.
Rating: 5 out of 5
following a purchase from 06/01/2024
I ordered some spreads after discovering them in the store...top notch, too too good!!! I especially love the Piedmont hazelnut paste!
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Angélique R.
Rating: 5 out of 5
following a purchase from 08/01/2024
Fine, thank you.
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Boris P.
Rating: 5 out of 5
following a purchase from 10/12/2023
Perfect
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Salma K.
Rating: 5 out of 5
following a purchase from 05/01/2024
Very fast, securely packaged and a small gift for testing was also included! Thank you very much and I'd love to do it again
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Véronique D.
Rating: 4 out of 5
following a purchase from 04/01/2024
Shipping costs are too expensive
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Grieta M.
Rating: 5 out of 5
following a purchase from 05/01/2024
I just love their products!
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LAURENCE D.
Rating: 5 out of 5
following a purchase from 05/01/2024
Excellent products with a classy design. Perfect for our customer gifts!
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Marie D.
Rating: 5 out of 5
following a purchase from 03/01/2024
Ras
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Veronique B.
Rating: 5 out of 5
following a purchase from 03/01/2024
perfect, I love it
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Dominique D.
Rating: 5 out of 5
following a purchase from 07/01/2024
Very serious and greedy Thank you
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Jimmy G.
Rating: 5 out of 5
following a purchase from 07/01/2024
Excellent 👌🏻
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Aurélie L.
Rating: 5 out of 5
following a purchase from 23/12/2023
Purchase for a gift. The recipient is delighted
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Kévin O.
Rating: 5 out of 5
following a purchase from 04/01/2024
Quality products as you would expect, the packaging was meticulous. I would order again.
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Arnaud R.
Rating: 5 out of 5
following a purchase from 06/01/2024
I highly recommend it, thank you
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marie V.
Rating: 5 out of 5
following a purchase from 06/01/2024
very well
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Meike H.
Rating: 5 out of 5
following a purchase from 04/01/2024
Excellent products, especially the delicious Raisin au Sauterne! Uncomplicated ordering and fast delivery, including to Switzerland. I'm very pleased that the website is now available in several languages. Highly recommended!
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Anne D.
Rating: 2 out of 5
following a purchase from 29/12/2023
The ordering site is not very user-friendly. The gift left without any information about the sender, or a message for the recipient!
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Response from Le Comptoir de Mathilde
Hello Anne, thank you for your feedback. We are sorry that you have encountered difficulties with our ordering site. When sending gifts, we are able to include the sender's name and a message for the recipient. You can specify these on the delivery tab in the "message to our order preparers or to the recipient of your package" box. We look forward to providing you with a better experience in the future. Sincerely yours, the Comptoir de Mathilde team.
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christiane R.
Rating: 5 out of 5
following a purchase from 06/12/2023
Very good
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Marylene L.
Rating: 5 out of 5
following a purchase from 01/01/2024
very satisfied with this purchase
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Sylvie D.
Rating: 5 out of 5
following a purchase from 03/01/2024
Fast, quality service! Pleased to meet you!
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Alexis D.
Rating: 5 out of 5
following a purchase from 04/01/2024
Everything conforms
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Sophie T.
Rating: 5 out of 5
following a purchase from 02/01/2024
I ordered the black cherry almond tea and I am completely satisfied. I love the taste!
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Paméla G.
Rating: 5 out of 5
following a purchase from 11/12/2023
Perfect 👌, well packaged, received on time and excellent.
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