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A
Rating: 5 out of 5
Fast and careful delivery.
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Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 414 published reviews
Summary of reviews
Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very pleasant site
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A
Rating: 5 out of 5
fast delivery, on time, very good product
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A
Rating: 5 out of 5
Very simple site. Top customer service.
Super pour cadeaux de fin d'année et autre
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Super pour cadeaux de fin d'année et autre
A
Rating: 5 out of 5
Just what I expected.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Super store! I've been ordering from them for years and I'm a fan! Nothing negative to say. Even the times I've had a little trouble, their customer service has been top notch!
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A
Rating: 5 out of 5
the products are beautiful, perfectly packaged, perfect
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A
Rating: 5 out of 5
The products are high quality, as described. For a gift or a treat, they're all there.
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A
Rating: 5 out of 5
detailed catalog. Prompt delivery. Products always appreciated. Always satisfied. Thank you
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Rating: 5 out of 5
A tablet a little small I am disappointed cordially
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A
Rating: 5 out of 5
Fast delivery, careful packaging of the products, the site is easy to use...as my order was for Christmas, no one has been able to taste it...I'm keeping my fingers crossed!
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Rating: 3 out of 5
Unfortunately, the item I ordered was missing and the item in the box was broken. Customer service seems reactive, so I'm waiting to see what happens next. So overall disappointed considering the price. Items arrived in good condition, as described.
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A
Rating: 5 out of 5
Really satisfied by the service. Delivered fast. The hand written message added a particular attention, extremely appreciated. I recommend it!
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Rating: 3 out of 5
The gingerbread milk chocolate bar was opened when the parcel arrived.
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A
Rating: 5 out of 5
Perfect Fast and efficient
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Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very good
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A
Rating: 2 out of 5
broken products or other damaged packaging.
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Response from Le Comptoir de Mathilde
Hello Mrs Durez, We are sorry to hear about your experience with the delivery of your parcel following the purchase of our products on the website. In order to compensate you for the loss of these products, please allow us to send you a voucher to use on our website. If you agree. Or would you prefer to add a gift to your next order? We look forward to hearing from you. Sincerely, Le Comptoir De Mathilde team
A
Rating: 5 out of 5
Fast shipping, extremely well packaged items
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A
Rating: 5 out of 5
Great products.
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A
Rating: 5 out of 5
Perfect, nothing to say
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Rating: 5 out of 5
Very nice site. Order well packaged Products not yet tasted since gift for Christmas Forward calendar for my daughter can't wait to open it and see the surprises
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Rating: 5 out of 5
Site ac good quality products
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Rating: 5 out of 5
Very well packaged Ordered arrived on time
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Rating: 5 out of 5
Super fast near professional ++++
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Rating: 5 out of 5
Everything was perfect. Order very well packaged good product.
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Rating: 5 out of 5
My kids loved it!!! The chocolate was delicious!!!
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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A
Rating: 5 out of 5
fast, conforms to order, well protected - and the gourmet gift is nice!
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Rating: 5 out of 5
Fast order, tracked and well packaged.
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Rating: 5 out of 5
perfect follow-up and high-quality product
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Rating: 5 out of 5
Wide choice on the site. Fast delivery and careful packaging.
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A
Rating: 5 out of 5
The delivery was fast, in accordance with the information given when the order was placed, the parcel was very well packaged and protected from shocks, the site was well designed and the chocolates are delicious!
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A
Rating: 5 out of 5
Very fast shipping! Buy Christmas gifts
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Rating: 5 out of 5
Blue thumb
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good Thank you
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A
Rating: 5 out of 5
Order arrived well and fairly quickly. Perfect parcel. I will gladly keep the address.
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