Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 413 published reviews
5 5 325 83% 4 564 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.

Reviews 2, 3 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/12/2020
The 2 tote bags had a strong musty smell. Otherwise I already know the products and like them a lot.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
The products are very well protected in the parcel. Comptoir de Mathilde products are really a great idea for simple but refined gifts!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Perfect order and delivery...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
Very good Fast delivery Great service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2020
Perfect as always. Thank you.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
Perfect packaging, products as good as they are beautiful.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Very good product top packaging
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
As satisfied as ever
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
I don't know, it's a gift.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
Perfect! Easy ordering and quality products
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
very efficient service. delicious and original products. the rum babas with a scoop of vanilla ice cream were a hit!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
We first came across Les Comptoirs de Mathilde when we were on vacation, and we liked the wide range and the different tastes. A quick response to orders, quality products that are always a pleasure to eat.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2020
Fast delivery even before the holidays, products as expected
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
From ordering to delivery for a gift, everything went smoothly. I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Quality products, a little late for delivery but that's normal at Christmas time. The person in contact on Insta was very kind and responsive, thank you!
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/11/2020
No news of my order since its return to the store.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2020
Fast and efficient order. Well packed parcel. Would recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Not tasted yet, because Christmas gifts, top packaging all products are well protected for transport.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Super everything is well categorized
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Good product.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Well received and very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
Very good service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Very ergonomic site, easy to view products and place orders.
Delivery packaging very well optimized in terms of volume.
Fast and efficient delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
I had a problem with my order and the customer service was particularly efficient. Thanks to them!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Everything was very well packaged, so top notch. And I already know the products, which are absolutely delicious!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2020
Lots of Black Friday bugs and long shipping times
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
For an order placed in the middle of December, with the pandemic and the number of orders the retailer was able to receive, I found the delivery time to be very good. The quality of the individual packaging for each product ordered was perfect, and I'd definitely recommend it!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2020
Delivery too long, 14 days to receive my items
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2020
Delivery takes too long
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
very nice box, and the products look appetizing
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/12/2020
Good products. However, I was very disappointed when I tried to order the items I had spotted on Black Friday. These products were no longer on sale and reappeared the next day ... ! Not very commercial.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Very fast delivery, excellent!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Products very well packaged for transport.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2020
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Soddisfatto sotto ogni punto di vista: acquisto e consegna. Grazie
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/12/2020
Order arrived with the basket broken and a package opened and crushed I will have to find a solution quickly because at the base it was a complete order to make a basket for Christmas but without basket it is complicated.
Translated reviews
Response from Le Comptoir de Mathilde
Hello Mrs DARAGON, We're very sorry about the broken products when your parcel arrived. Have you been able to contact our customer service so that they can ship the damaged products? Thank you in advance for your reply. Have a nice day, The Comptoir de Mathilde team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Top shipping and delivery. The products are very well packaged, no problem!
Translated reviews
We use cookies for audience measurement and improving user experience.