The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.
I'm always extremely satisfied with your service and the quality of your products. That's why I'm starting to recommend them to my friends and family, which is the best possible marketing for you ;))
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
Excellent products, very good quality and delicious... very well packaged, no risk of them spoiling!
I'm delighted!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
todo perfecto entrega rápida y bien embalado gracias
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/12/2020
Beautiful products but my order was wrong and I didn't get any feedback from customer service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
Order received very quickly. Very good products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Very good products, but a bit expensive without the annual discount.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
Very well packed
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Parcel dispatched quickly and goods well packaged. I have always received my orders (3). Too bad there is no "loyalty card" offered to receive discounts if you are a "loyal customer".
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Very good, fast delivery and delicious contents, perfect under the tree and in the Advent calendar!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
Fast, well-packaged delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
Very well packed
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
Delivery was fast and everything was very well packaged.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/11/2020
The packaging of a box of chocolate to be broken arrived ripped off. It's not very nice to give it away in this condition.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
Great! Order arrived quickly, everything was superbly packaged individually. Just the jar of armagnac cannelés had leaked (a defect in the jar closure) but it was replaced after an email exchange with customer service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
order received very quickly. very well packaged. products still as good as ever.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
fast, well-packaged delivery!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Hello, I'm very happy with the site and the order tracking.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Very well packed parcel and super quality products, I'm delighted.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
Not disappointed fast shipping and well packaged website very well designed I highly recommend this site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
Always delighted by the quality and deliciousness of the products! Lots of great gift ideas that are always a pleasure!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
Order prepared immediately Arrived 48 hours later as expected Well packaged Perfect....merci
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Always a very good product, and a very pleasant surprise in terms of packaging, which is very well designed to avoid any problems.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Everything is perfect except that there is no estimated delivery time.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/11/2020
I was a little disappointed to pay the shipping costs when I ordered and to receive an email the day after my order telling me that if I order from them the shipping costs are free. Who are they kidding?
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
Fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
Great products! Pleasing to the eye as well as to the palate... I recommend them!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/11/2020
I am very happy with the customer service that solved my problem. The order was received quickly and in perfect condition ( reinforced packaging with each product individually protected bravo! ). I would recommend :)
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/11/2020
Hello. I placed an order to make two gifts for two people at the same address. I found it regrettable that I could not design two separate boxes in a single order. The recipients received everything and had to dispatch the products to each other. In store, it is possible to design gift boxes with our own choices..... it would be nice to be able to do this on the site too. Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
Fast delivery, everything was extremely well packaged
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
Full satisfaction
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
Fast delivery. Very good chocolates
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Site well done, order easy, good reception Everything is OK. I especially appreciated the care taken with the packaging, I don't think I'd ever seen anything like it. BRAVO Especially at a time when many parcels arrive damaged, it's a pleasure to receive an impeccable package.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
Quick delivery of great products to a foreign county, well done
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Very good on all levels!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
speed from order to delivery and superbly packaged products! these are Christmas gifts so I'll let the judges decide who gets to enjoy them, but in my experience all the products are delicious.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
Very good site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Each item was carefully protected for transport. The preparation is done with care and attention. The delivery time was fast. Nothing to say about impeccable service!
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 24/11/2020
I ordered and paid for the batch of 4 x 100G jars of spread but I received the batch in 4 x 30g ... no news from customer service
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Response from Le Comptoir de Mathilde
Hello Mrs Leroyer, We're very sorry about this preparation error.
Our customer service department is currently responding to numerous requests and is doing its utmost to be as quick as possible. We will get back to you very shortly to dispatch the delicacy you ordered. Have a wonderful day and a wonderful holiday season! The Comptoir de Mathilde team
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