Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 414 published reviews
5 5 326 83% 4 564 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.

Reviews 2, 3 and 5 stars

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Jessica V.
Rating: 5 out of 5
following a purchase from 15/12/2024
Yes gift arrived at the right time
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Chloé L.
Rating: 3 out of 5
following a purchase from 14/12/2024
I thought the squares of chocolate were much bigger, as well as the tiny ballotin of feuilletine chocolate, which is really tiny for about 8€. I'm not sure about the hot chocolate lollipops or the chocolate spread. Rather quick delivery.
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Audrey B.
Rating: 5 out of 5
following a purchase from 13/12/2024
Very well packed thank you
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Nathalie S.
Rating: 5 out of 5
following a purchase from 14/12/2024
The good taste of chocolate
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Mylène D.
Rating: 5 out of 5
following a purchase from 09/12/2024
Perfect
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Alexandre R.
Rating: 5 out of 5
following a purchase from 14/12/2024
Perfect
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Samuel C.
Rating: 5 out of 5
following a purchase from 11/12/2024
Spread order. Satisfied. Too bad the tapenades were out of stock at the time of my order... To be continued.
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Catherine L.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very nice gift. Available in time.
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Ludivine M.
Rating: 5 out of 5
following a purchase from 14/12/2024
Well packaged parcel, fast delivery, I recommend
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Adeline P.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very good
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Alma N.
Rating: 2 out of 5
following a purchase from 09/12/2024
The order was fine, but I had a lot of problems with the delivery with your service provider, whom I wouldn't recommend at all!
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Céline F.
Rating: 5 out of 5
following a purchase from 13/12/2024
No problem at all. Super
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Céline B.
Rating: 5 out of 5
following a purchase from 13/12/2024
Never disappointed, fast delivery, well protected. Nothing to say, it's perfect
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Florence V.
Rating: 5 out of 5
following a purchase from 07/12/2024
Fast delivery - Products as good as ever
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Nicole H.
Rating: 5 out of 5
following a purchase from 13/12/2024
There was a small problem with the delivery but everything was sorted out and I was able to receive the rest of the order on time.
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Tiffany B.
Rating: 5 out of 5
following a purchase from 03/12/2024
Nothing to say, it was perfect
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Evelyne L.
Rating: 5 out of 5
following a purchase from 10/12/2024
The two packages were not for me, but a priori they were appreciated! 🤗
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Julie W.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very well packaged for transport, very nice for a child.
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Christine C.
Rating: 5 out of 5
following a purchase from 12/12/2024
Everything is perfect
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Amandine W.
Rating: 5 out of 5
following a purchase from 14/12/2024
Very nice products and very good effect on the table of the festive meal 😉
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Natacha B.
Rating: 5 out of 5
following a purchase from 29/11/2024
Delivery problem with the carrier but the parcel was great, the items well packaged and the customer service very friendly.
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Julie D.
Rating: 5 out of 5
following a purchase from 09/12/2024
Very good
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Cynthia P.
Rating: 5 out of 5
following a purchase from 13/12/2024
Very good
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Marjolaine M.
Rating: 5 out of 5
following a purchase from 13/12/2024
Package arrived on time, my tablets arrived broken but after sending an email customer service replied quickly and did what was necessary.
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Juliette L.
Rating: 5 out of 5
following a purchase from 08/12/2024
Perfect
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Mickael S.
Rating: 2 out of 5
following a purchase from 12/12/2024
Ordered a broken tablet, arrived already broken...
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Sylvie D.
Rating: 5 out of 5
following a purchase from 13/12/2024
very careful and fast shipment,thank you
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Ingrid B.
Rating: 5 out of 5
following a purchase from 12/12/2024
Super pretty and very good
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Bernadette G.
Rating: 5 out of 5
following a purchase from 10/12/2024
Very satisfied with my order.
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Stephanie G.
Rating: 5 out of 5
following a purchase from 10/12/2024
Fast, careful shipping and delicious treats
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Eric W.
Rating: 5 out of 5
following a purchase from 08/12/2024
Great products.fast delivery
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Philippe L.
Rating: 5 out of 5
following a purchase from 29/11/2024
First delivery, box ripped open (theft of 3 pots) and one pot broken. Delivery refused. Second delivery perfect!
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Isabel G.
Rating: 5 out of 5
following a purchase from 11/12/2024
Order arrived on time, well packaged. Delighted with the excellent spread!
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Alison C.
Rating: 2 out of 5
following a purchase from 07/12/2024
Received the package with a broken jar of baba au rhum caramel. I made a complaint to customer service: no response...
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Marjorie F.
Rating: 5 out of 5
following a purchase from 10/12/2024
Products very well presented in an attractive box. Fast shipping and very well protected.
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Laura T.
Rating: 5 out of 5
following a purchase from 07/12/2024
Thank you very much!
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Magali E.
Rating: 5 out of 5
following a purchase from 12/12/2024
Perfect
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Stephane R.
Rating: 5 out of 5
following a purchase from 24/11/2024
High-quality Advent box.
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Marion D.
Rating: 5 out of 5
following a purchase from 09/12/2024
Fast delivery, well packaged products
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Océane T.
Rating: 5 out of 5
following a purchase from 07/12/2024
Super quality and very fast
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