The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.
The products are good but there was a bug on the site the day I ordered. I entered different delivery addresses but this was not taken into account and the order arrived at my house. I had to reship it at my own expense to the correct address.
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Response from Le Comptoir de Mathilde
Hello Valérie,
We are very sorry for the inconvenience caused by your order on our website Le Comptoir de Mathilde. We take note of your remark and we will make sure that this does not happen again in the future. We hope you were satisfied with our products and would be delighted to welcome you back to our loyal clientele. We look forward to serving you again. Have a nice day. The Comptoir de Mathilde team.
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Véronique M.
Rating: 3 out of 5
following a purchase from 24/11/2023
it was very complicated to be able to place the order during Black Friday and it took me several hours because of blocking or length of reactivity of the website le comptoir de Mathilde that's why I'm taking 2 stars off. Nevertheless, the delivery and the care taken with the packaging of the product and the delivery were perfect, so I hope to put 4 or 5 stars on my next order.
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Response from Le Comptoir de Mathilde
Hello Véronique,
Thank you for your review of our site Le Comptoir de Mathilde. We are sorry that you encountered difficulties during Black Friday, we always do our best to make our site fluid and responsive for all our customers. We are pleased that the delivery and packaging of the product was satisfactory for you. We hope to see you again on your next order, when you'll be able to give us a more positive rating. Have a nice day! The Comptoir de Mathilde team.
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Angelique G.
Rating: 5 out of 5
following a purchase from 24/11/2023
Very good
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Isabelle V.
Rating: 5 out of 5
following a purchase from 24/11/2023
Perfect
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Felicia P.
Rating: 5 out of 5
following a purchase from 24/11/2023
I've just discovered the comptoir de Mathilde on the internet and I'm really surprised to discover the good products, the chocolate is so good I can't recommend it enough!
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carole N.
Rating: 5 out of 5
following a purchase from 24/11/2023
Very well packaged. Fast and efficient delivery.
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Alexandre D.
Rating: 5 out of 5
following a purchase from 24/11/2023
Very good fast and careful delivery
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Ribanna M.
Rating: 5 out of 5
following a purchase from 24/11/2023
Super tasty !!!
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Karine R.
Rating: 5 out of 5
following a purchase from 24/11/2023
Very happy with my purchase, I recommend it!
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Laurence L.
Rating: 5 out of 5
following a purchase from 24/11/2023
VERY GOOD
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Aurelia B.
Rating: 5 out of 5
following a purchase from 24/11/2023
A very good site, with occasional special offers that you just can't find in retail outlets. The products are small (salted spreads) but really original and tasty!
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Karine B.
Rating: 5 out of 5
following a purchase from 24/11/2023
Fast delivery. All items well packaged and in perfect condition. I recommend!
Each product is very well packaged to avoid shock or breakage, and everything arrived in perfect condition. I recommend it. Excellent product, both sweet and savoury. I was able to take advantage of black friday to make my Christmas gifts and also treat myself with the caramelized pecan milk spread 🤗.
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Malek O.
Rating: 5 out of 5
following a purchase from 23/11/2023
Perfect
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catherine P.
Rating: 5 out of 5
following a purchase from 24/11/2023
Very good chocolates. Fast delivery and no breakages.
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DEBORAH P.
Rating: 5 out of 5
following a purchase from 24/11/2023
super product! fast delivery, carefully packed Thank you.
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LAETITIA T.
Rating: 5 out of 5
following a purchase from 24/11/2023
Great shipment..thanks
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Ariel R.
Rating: 5 out of 5
following a purchase from 24/11/2023
As usual. Excellent delivery and quality.
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Marianne B.
Rating: 5 out of 5
following a purchase from 23/11/2023
Products in line with expectations
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Charlotte R.
Rating: 5 out of 5
following a purchase from 24/11/2023
Beautiful 🤩
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Emilie M.
Rating: 5 out of 5
following a purchase from 24/11/2023
Everything is perfect
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Delphine C.
Rating: 5 out of 5
following a purchase from 24/11/2023
Perfect fast delivery
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Monique M.
Rating: 5 out of 5
following a purchase from 21/11/2023
everything arrived well packaged and quickly
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Christine H.
Rating: 5 out of 5
following a purchase from 24/11/2023
Effective It was a gift that was appreciated
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prisca P.
Rating: 5 out of 5
following a purchase from 24/11/2023
Very good products, order shipped quickly. Contacted customer service very quickly after breakage and returned the products immediately. Very good company.
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Suzanne L.
Rating: 5 out of 5
following a purchase from 24/11/2023
Top
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Coralie B.
Rating: 5 out of 5
following a purchase from 24/11/2023
Super well packaged and good product
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Andrea E.
Rating: 5 out of 5
following a purchase from 18/11/2023
Fast delivery and very good products
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Sylviane M.
Rating: 5 out of 5
following a purchase from 20/11/2023
Very good products
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Catherine S.
Rating: 5 out of 5
following a purchase from 18/11/2023
superbly packaged parcel. very good products
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Emma S.
Rating: 5 out of 5
following a purchase from 24/11/2023
Top black friday offer, lots of gifts from Comptoir de Mathilde to put under the tree! Quality products, careful shipping 👌
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Aline C.
Rating: 5 out of 5
following a purchase from 22/11/2023
As luck would have it, the store near me had run out of sweet advent calendars by November 20. So I bought it on the website. Fast (D+2 with colissimo), very well packaged parcel. I was informed by e-mail of the shipment status. In short, very satisfied with my purchase despite the (understandable) shipping costs.
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nathalie N.
Rating: 5 out of 5
following a purchase from 22/11/2023
Great site, all good stuff. Fast shipping.
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Aline A.
Rating: 5 out of 5
following a purchase from 20/11/2023
Order arrived very well and your chocolate and sweets in the advent calendar are very good. 👍🏻👍🏻
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Catherine M.
Rating: 5 out of 5
following a purchase from 18/11/2023
Very satisfied
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Catherine P.
Rating: 5 out of 5
following a purchase from 23/11/2023
Nickel
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silvia B.
Rating: 5 out of 5
following a purchase from 24/11/2023
arrived on time and well packaged
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