Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 359 published reviews
5 5 274 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

Reviews 2, 3 and 5 stars

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Emilie M.
Rating: 5 out of 5
following a purchase from 15/11/2023
Delighted with this order, I hope you like it!
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Patrick S.
Rating: 5 out of 5
following a purchase from 13/11/2023
Perfect, superbly packaged! Congratulations to the team
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Justine M.
Rating: 5 out of 5
following a purchase from 16/11/2023
I am delighted with my order.
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Laura C.
Rating: 5 out of 5
following a purchase from 13/11/2023
Very happy with my purchase! Advent calendar received quickly 🤩
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Marie M.
Rating: 5 out of 5
following a purchase from 12/11/2023
Fast delivery.
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Marie-Laure G.
Rating: 5 out of 5
following a purchase from 06/11/2023
Fast delivery and excellent product
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Pauline D.
Rating: 3 out of 5
following a purchase from 16/11/2023
I received broken spoons and was disappointed. On the other hand, it's still just as good.
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Response from Le Comptoir de Mathilde
Thank you for your comment, Pauline. We are sorry that you have received damaged products. If this is not the case, please do not hesitate to contact our customer service department at [email protected]. We're glad you still like our products. Thank you for your loyalty. The Comptoir de Mathilde team.
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xavier C.
Rating: 5 out of 5
following a purchase from 11/11/2023
Baba aux rhum et chocolats excellent Delivery at the top
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Françoise C.
Rating: 5 out of 5
following a purchase from 16/11/2023
On-time delivery guaranteed.
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Viviane O.
Rating: 5 out of 5
following a purchase from 16/11/2023
Always delighted with your products. Both in terms of quality and packaging.
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Margit H.
Rating: 5 out of 5
following a purchase from 12/11/2023
Your delivery convinced my neighbor to make a joint commende next time :)
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fred G.
Rating: 5 out of 5
following a purchase from 11/11/2023
Perfect
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Juliette D.
Rating: 5 out of 5
following a purchase from 14/11/2023
Fast and careful delivery. Impeccable
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EKOLUX M.
Rating: 5 out of 5
following a purchase from 09/11/2023
Simply PERFECT! Delivery, packaging and products...everything is great...not to mention the advent calendar...just MAGNIFICENT!
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Loic P.
Rating: 5 out of 5
following a purchase from 07/11/2023
Top-notch, as always!
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Mathilde S.
Rating: 5 out of 5
following a purchase from 04/11/2023
I love all your products and being able to order online is very convenient Thank you.
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VERONIQUE B.
Rating: 5 out of 5
following a purchase from 04/11/2023
everything is perfect! don't change a thing!
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Axelle M.
Rating: 5 out of 5
following a purchase from 02/11/2023
No complaints! Perfect in every way! Thank you
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Virginie D.
Rating: 3 out of 5
following a purchase from 06/11/2023
The gift wrapping was missing ...
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Marie-Claude M.
Rating: 5 out of 5
following a purchase from 07/11/2023
It's for my Christmas presents, but I've chosen the best. Very very careful packaging, every year for Christmas I make my small order and everyone is delighted.
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Jeremy B.
Rating: 5 out of 5
following a purchase from 04/11/2023
Great!
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Chantal P.
Rating: 5 out of 5
following a purchase from 08/11/2023
Super well packaged met guests are delighted!
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Amandine F.
Rating: 5 out of 5
following a purchase from 07/11/2023
I'm a fan of comptoir de Mathilde products Easy to order on the site and fast delivery
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Marine N.
Rating: 5 out of 5
following a purchase from 07/11/2023
Perfect
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Lydie L.
Rating: 5 out of 5
following a purchase from 08/11/2023
Received on time and well packaged - can't wait to start my advent calendar
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Sylvie P.
Rating: 5 out of 5
following a purchase from 07/11/2023
Fast, perfect packaging. original products.
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Cécile R.
Rating: 5 out of 5
following a purchase from 04/11/2023
Great product.
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Michelle F.
Rating: 5 out of 5
following a purchase from 04/11/2023
Very good items, very well packaged. Thanks, see you soon
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Allyson G.
Rating: 5 out of 5
following a purchase from 04/11/2023
Received quickly, well packaged and as good as ever!
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Laura M.
Rating: 5 out of 5
following a purchase from 06/11/2023
Fast and careful delivery. For a Christmas gift we found the idea very original (sausage and cheese in chocolate).
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Gaetane A.
Rating: 5 out of 5
following a purchase from 08/11/2023
It's a delight to be able to enjoy a good hot chocolate, in cold weather, or simply by watching a Christmas film, for this period. But all year round, it's a treat. The prices are not excessive, and the wait for delivery is not long. When you place your order, you get the follow-up. Thanks to the whole team.
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Laurence R.
Rating: 3 out of 5
following a purchase from 05/11/2023
A broken jar of spread! Well packaged though. But satisfied overall.
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Response from Le Comptoir de Mathilde
Hello Laurence, thank you for your feedback on our website Le Comptoir de Mathilde. We are sorry that your jar of spread arrived broken despite our careful packaging. If you have not already done so, we can be reached at [email protected] to find a solution together. We are pleased to see that you are satisfied with your order overall. Thank you for your confidence, see you soon on our site!
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pascal C.
Rating: 5 out of 5
following a purchase from 10/11/2023
A very good site with excellent products.
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Gaëlle S.
Rating: 3 out of 5
following a purchase from 05/11/2023
Very good but one item was missing from my parcel. The rest ok
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Response from Le Comptoir de Mathilde
Thank you for your feedback, Gaëlle. We take note of your remark concerning the missing item in your parcel and we will do our utmost to avoid this type of situation in the future. We have not received any requests for after-sales service, so please do not hesitate to contact us so that we can find a solution by e-mail at [email protected] . We're glad you enjoyed the rest of your order and hope to see you back on our site soon. Thank you again for your confidence.
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Evelyne B.
Rating: 5 out of 5
following a purchase from 08/11/2023
Excellent products! Like the ad says: if you taste it, you're cooked 😍
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PORTAL C.
Rating: 5 out of 5
following a purchase from 03/11/2023
On-time and compliant order.
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Aurore P.
Rating: 5 out of 5
following a purchase from 03/11/2023
Problems with the delivery company but the after-sales service at le comptoir de mathilde is top ++ and the parcel was well received in the end. Very good products
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Gaëlle C.
Rating: 5 out of 5
following a purchase from 05/11/2023
Order dispatched promptly and packaged carefully as always.
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Odile R.
Rating: 5 out of 5
following a purchase from 07/11/2023
satisfied with my order. the only problem was that 2 jars of white hazelnut spread became unsterilized and leaked, so I had to eat them quickly.
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Sonnino L.
Rating: 5 out of 5
following a purchase from 06/11/2023
The first packages I received as gifts, the products are so good that I started buying them by placing more orders! All very good! Congratulations
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