The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.
Very well packaged aesthetically I taste in advance your exquisite and divine products. Good continuation in the products like formerly which makes us travel in time. Thank you le comptoir de Mathilde
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Valérie D.
Rating: 5 out of 5
following a purchase from 04/12/2022
Great products, maybe not dietetic but festive for nice gifts
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Gaëlle L.
Rating: 5 out of 5
following a purchase from 13/12/2022
Perfect! Quality products, well protected and packaged! Always a pleasure to order from you! Thank you for your responsiveness, professionalism and attention to detail. See you soon!
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Ana M.
Rating: 5 out of 5
following a purchase from 08/12/2022
Fantastic! Very easy and with good chocolate
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Adeline S.
Rating: 5 out of 5
following a purchase from 05/12/2022
Perfect as usual! Excellent and original!
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Marc F.
Rating: 3 out of 5
following a purchase from 29/11/2022
Delivery 3 to 5 working days, received 2 weeks after order.
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Murielle T.
Rating: 5 out of 5
following a purchase from 05/12/2022
Apart from the fact that the products are extremely good, the customer service is top notch. Large order for the holidays, but problem during transport and on arrival, part of the contents was missing.
So I sent an e-mail to customer service and ... I just received the missing products before Christmas. Thank you for my gourmands.
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Zhihong Y.
Rating: 5 out of 5
following a purchase from 07/12/2022
Fast delivery, impeccable packaging, and the product is top-notch!
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Marisa S.
Rating: 5 out of 5
following a purchase from 03/12/2022
Mi spiace non conoscere bene la lingua, cerco di capire. Sono rimasta soddisfatta dei prodotti e del servizio. Ho acquistato regali per persone care, spero che siano graditi
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patricia V.
Rating: 2 out of 5
following a purchase from 28/11/2022
It says to expect delivery within 3 to 5 working days, but it took 11 days. I had ordered on purpose during my week of vacation, so I wasn't at home for the reception, I had to pick up my order later at the post office, difficult with their schedules...
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Camille V.
Rating: 5 out of 5
following a purchase from 07/12/2022
Very good spreads. A real treat
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Christilla Z.
Rating: 5 out of 5
following a purchase from 25/11/2022
Careful packaging, products always top of the range
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Jacqueline G.
Rating: 5 out of 5
following a purchase from 08/12/2022
Very good
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Celia M.
Rating: 5 out of 5
following a purchase from 02/12/2022
Perfect
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Asselbur A.
Rating: 2 out of 5
following a purchase from 28/11/2022
Poor delivery! It was supposed to be a delivery against signature. I found my parcel on the ground in front of my house in the middle of town, anyone could have stolen my parcel... Otherwise the products look good, I ordered them as Christmas presents so I can't judge them at the moment.
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Emilie L.
Rating: 5 out of 5
following a purchase from 06/12/2022
Very happy with my purchase
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SYLVIE B.
Rating: 5 out of 5
following a purchase from 02/12/2022
Good site
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Florence B.
Rating: 5 out of 5
following a purchase from 05/12/2022
The site is very well designed. I quickly found what I wanted. Fast and well respected delivery. Package very well protected.
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Carole R.
Rating: 3 out of 5
following a purchase from 06/12/2022
If you suffer from food allergies, don't bother... Incomplete composition information on the website: traces of gluten are not indicated, which means that the person for whom the product was intended cannot consume it. As this is an allergen, it's surprising not to mention it. Apart from that, delivery was fast and the products very good... in the opinion of those who can eat them...
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Sophie G.
Rating: 5 out of 5
following a purchase from 07/12/2022
Fast shipping, perfect package! Quality products
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Lola C.
Rating: 5 out of 5
following a purchase from 04/12/2022
Fairly fast delivery: order placed on a Sunday evening, arrived Friday lunchtime. Very well packaged and protected. Can't comment on taste as it was a gift.
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Bruno C.
Rating: 2 out of 5
following a purchase from 02/12/2022
No news on my complaint email.
Big disappointment for me on the eve of the holidays.
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Paul B.
Rating: 5 out of 5
following a purchase from 25/11/2022
Fast and efficient despite small damage
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Sandra C.
Rating: 5 out of 5
following a purchase from 25/11/2022
Very good neat packaging
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Zoë P.
Rating: 5 out of 5
following a purchase from 09/11/2022
Great value for money
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Hélène C.
Rating: 5 out of 5
following a purchase from 06/12/2022
Very nice site, easy navigation to access products
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Mélissa M.
Rating: 5 out of 5
following a purchase from 25/11/2022
Fast delivery and very well packaged
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Elodie C.
Rating: 5 out of 5
following a purchase from 25/11/2022
Well received parcel, extremely well packaged to avoid shocks and that's much appreciated!
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Josefa F.
Rating: 3 out of 5
following a purchase from 25/11/2022
Non-existent customer service. A product arrived broken and despite an email and a call no return to date.
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Franck R.
Rating: 5 out of 5
following a purchase from 25/11/2022
Very good products.
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Aurélie C.
Rating: 5 out of 5
following a purchase from 25/11/2022
Very neat packaging, fast delivery. I recommend it!
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priscilla P.
Rating: 5 out of 5
following a purchase from 25/11/2022
very happy with my order, well packaged, good service and delivery as expected thank you very much to the store for its kindness and friendliness, treats to chew and recipe booklet welcome more than satisfied
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Sophie B.
Rating: 3 out of 5
following a purchase from 25/11/2022
Products always top, but delivery time much longer than advertised!
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david D.
Rating: 5 out of 5
following a purchase from 02/12/2022
TOP site!!!
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Alain T.
Rating: 5 out of 5
following a purchase from 01/12/2022
As a loyal customer of Comptoir de Mathilde, we were not disappointed! Clear site, easy navigation between sections, clear explanations of products, choice and quality! Secure right through to payment! The various delivery methods are reassuring! Fast, accurate delivery, just like Comptoir de Mathilde! All the jars and our gingerbread man were wrapped in a protective cocoon - well done to Claire for the packaging! In short, satisfied from start to finish!
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Paola P.
Rating: 5 out of 5
following a purchase from 01/12/2022
As described. Ideal as a gift. Fast delivery
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laurent B.
Rating: 5 out of 5
following a purchase from 27/11/2022
Good site. Delivery a little long but there was no rush. Very very well packed.
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anne catherine B.
Rating: 5 out of 5
following a purchase from 25/11/2022
Very good
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laetitia L.
Rating: 5 out of 5
following a purchase from 25/11/2022
Very good reception of the products, well packaged and with a little note that is a pleasure to read!
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Christine S.
Rating: 2 out of 5
following a purchase from 25/11/2022
I asked for gift bags These were missing from the parcel Then, a jar of Christmas jam leaked, I sent the photos, made the complaint No news I do not recommend This is the second time that I encounter problems in orders To flee
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