Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 359 published reviews
5 5 274 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

Reviews 2, 3 and 5 stars

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Sandrine G.
Rating: 5 out of 5
following a purchase from 25/11/2022
Perfectly packaged and delicious products
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Laurence C.
Rating: 5 out of 5
following a purchase from 22/11/2022
Quality products, original and good. Fast and careful delivery. I recommend
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Vanessa R.
Rating: 5 out of 5
following a purchase from 21/11/2022
Very fast arrival, good products
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Nathalie N.
Rating: 5 out of 5
following a purchase from 21/11/2022
Products as ordered. They were very well packaged and protected. Each one looks more appetizing than the last. Very good quality product at a reasonable price overall.
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Lefevre L.
Rating: 5 out of 5
following a purchase from 22/11/2022
Very good products Well packaged, well protected. I highly recommend Thank you very much.
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Alexia C.
Rating: 5 out of 5
following a purchase from 21/11/2022
Perfect
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Eliane B.
Rating: 5 out of 5
following a purchase from 21/11/2022
Easy navigation, fast delivery
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valentine B.
Rating: 5 out of 5
following a purchase from 13/11/2022
FAST DELIVERY WITH QUALITY PRODUCTS
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isabelle L.
Rating: 5 out of 5
following a purchase from 20/11/2022
Positive! A package full of surprises when I opened it one morning.
I recommend "le comptoir de Mathilde" products.
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Rene B.
Rating: 5 out of 5
following a purchase from 18/11/2022
Everything went well. We found out about Comptoir de Mathilde's products thanks to our granddaughter who brought us some from Bordeaux, and they're excellent.
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Emeline C.
Rating: 5 out of 5
following a purchase from 18/11/2022
Very good experience
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Dina T.
Rating: 5 out of 5
following a purchase from 17/11/2022
Muito bom. Recomendo.
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Sophie S.
Rating: 5 out of 5
following a purchase from 17/11/2022
Fully satisfied!
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Emilie N.
Rating: 5 out of 5
following a purchase from 17/11/2022
I ordered 4 spreads for Christmas, they arrived very quickly, very well packaged and they look delicious! We're going to be delighted!
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Pierre P.
Rating: 5 out of 5
following a purchase from 15/11/2022
Satisfied with order and delivery
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Magnolia F.
Rating: 2 out of 5
following a purchase from 15/11/2022
I received my parcel later than expected. One of the two advent calendars was damaged. It only contained my two calendars worth 68 euros, no card, no thank you, nothing...Not very professional...Very disappointed...
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Response from Le Comptoir de Mathilde
You can contact customer service by sending an e-mail to: [email protected]. We'll take your request into account and get back to you as soon as possible. Have a nice day!
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SANDRINE F.
Rating: 5 out of 5
following a purchase from 14/11/2022
Very serious company. The products are of very good quality.
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Pamela C.
Rating: 5 out of 5
following a purchase from 11/11/2022
Small exchange with customer service (very friendly and attentive) following an item that did not survive the trip. I received a new replacement package very quickly. Very serious site, I recommend it.
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LAURENCE G.
Rating: 5 out of 5
following a purchase from 12/11/2022
Easy site navigation
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Laurine W.
Rating: 5 out of 5
following a purchase from 13/11/2022
Very good
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Valerie C.
Rating: 5 out of 5
following a purchase from 16/11/2022
Customer service is very responsive. I had a problem with the first shipment that wasn't their fault, and when I complained, I got an immediate response and a new shipment in compensation.
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Sandrine J.
Rating: 5 out of 5
following a purchase from 04/11/2022
Good quality product, conforms to the order and was delivered very quickly.
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Lilia B.
Rating: 2 out of 5
following a purchase from 10/11/2022
Disappointed with the internet order which sent me a batch of papillotes almost past their date and therefore no longer tasty.
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Response from Le Comptoir de Mathilde
You can contact our customer service department at [email protected], and we'll get back to you as soon as possible. Have a nice day!
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Esther A.
Rating: 5 out of 5
following a purchase from 12/11/2022
Received promptly, packaged with care and as always high quality products.
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Catherine S.
Rating: 5 out of 5
following a purchase from 15/11/2022
Very satisfied with my order, very fast delivery!
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Eve B.
Rating: 5 out of 5
following a purchase from 12/11/2022
Very easy to use.
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Fabienne G.
Rating: 5 out of 5
following a purchase from 06/11/2022
Only good and beautiful products
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laetitia R.
Rating: 5 out of 5
following a purchase from 09/11/2022
pleasant site perfect service very well packed parcel
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Maeliss L.
Rating: 5 out of 5
following a purchase from 08/11/2022
Top-notch, fast service
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Melissa B.
Rating: 5 out of 5
following a purchase from 08/11/2022
Very good hot chocolate, I'm a fan
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Vickie P.
Rating: 5 out of 5
following a purchase from 04/11/2022
A site that makes you want to buy everything
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Jennifer B.
Rating: 5 out of 5
following a purchase from 09/11/2022
Quality products, always delivered quickly and very well packaged.
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Isabel S.
Rating: 5 out of 5
following a purchase from 06/11/2022
The site is accessible. All correct
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Samira G.
Rating: 5 out of 5
following a purchase from 04/11/2022
shipping time respected. condition of collie and product excellent. thank you very much.
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Nathalie C.
Rating: 5 out of 5
following a purchase from 09/11/2022
perfect
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Clemence C.
Rating: 5 out of 5
following a purchase from 07/11/2022
I'm always delighted to order and enjoy comptoir de Mathilde products. I highly recommend them!
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Sigrid F.
Rating: 5 out of 5
following a purchase from 04/11/2022
:) thank you
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Séverine G.
Rating: 5 out of 5
following a purchase from 06/11/2022
Top packaging and fast delivery
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patricia C.
Rating: 5 out of 5
following a purchase from 08/11/2022
Delighted as always, fast and accurate service.
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elisabeth G.
Rating: 5 out of 5
following a purchase from 08/11/2022
efficient telephone assistance if needed
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