English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
A
Rating: 5 out of 5
Perfect, as usual
Translated reviews
Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 359 published reviews
Summary of reviews
The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.
Reviews 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
I love it. I discovered this store when I arrived in Brest almost 4 years ago. It's great. Lots of great gift ideas. Great hot chocolates.
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
As usual fast and accurate delivery and good products original and beautiful Thank you!!!!
Translated reviews
A
Rating: 5 out of 5
Fast and well packaged. Completely satisfied.
Translated reviews
A
Rating: 2 out of 5
wait about 4 weeks or receive an e-mail about the loss of the parcel, a new parcel sent back and no commercial gesture... next time I'll go to another sales site
Translated reviews
Response from Le Comptoir de Mathilde
Hello, you placed your order with us on November 10th and received it on December 13th. We are very sorry. We will try to improve next time to reduce delays during the holiday season.
A
Rating: 5 out of 5
Super well packaged ...perfect
Translated reviews
A
Rating: 5 out of 5
Quality and well-packaged products, on-time delivery, quality service without having to go anywhere. The best!
Translated reviews
A
Rating: 5 out of 5
everything was excellent!
Translated reviews
A
Rating: 5 out of 5
Very satisfied, never disappointed
Translated reviews
A
Rating: 5 out of 5
I placed my order during Black Friday, many products were supposedly out of stock but yet in stores the products were available in large numbers....a little disappointed!
Translated reviews
A
Rating: 4 out of 5
I know your products well and am never disappointed but...!!!! I was entitled to a promo code for my birthday but the product was out of stock so a slight disappointment!!!!
Translated reviews
A
Rating: 4 out of 5
Nice site, but delivery takes a long time ... 13 days to receive an advent calendar!
Translated reviews
A
Rating: 5 out of 5
No problem, order delivered very quickly.
Translated reviews
A
Rating: 5 out of 5
Fine
Translated reviews
A
Rating: 5 out of 5
As always impeccable delivery and very well packaged!
Translated reviews
A
Rating: 2 out of 5
Good product but delivery time too long. I bought on November 27th and the parcel only left the warehouse on December 3rd! Too bad for an advent calendar...
Translated reviews
Response from Le Comptoir de Mathilde
Hello Mr Rouvillain, We're sorry that our products have taken so long to be delivered to you. Our teams do their utmost to process all orders as quickly as possible, which is why our processing times for the end of the year are 5 to 7 days. Having placed your order on the 27th, your parcel was processed and dispatched on time. Best regards, Le Comptoir De Mathilde team
A
Rating: 5 out of 5
Very easy to access, simple to order, fast delivery, nothing to say.
Translated reviews
A
Rating: 5 out of 5
Simple site, fast delivery.
Translated reviews
A
Rating: 4 out of 5
Fast delivery
Translated reviews
A
Rating: 5 out of 5
Fast shipping and delivery Products are well protected RAS
Translated reviews
A
Rating: 5 out of 5
Package sent quickly, very well packaged. Highly recommend! :)
Translated reviews
A
Rating: 5 out of 5
Muy buena calidad. Y un embalaje perfecto
Translated reviews
A
Rating: 5 out of 5
quite clear
Translated reviews
A
Rating: 5 out of 5
Very good service with top quality packaging
Translated reviews
A
Rating: 2 out of 5
Order placed on 27/11 and delivered on 8/12....(for an advent calendar)
Translated reviews
A
Rating: 5 out of 5
Intuitive, easy-to-access site
Translated reviews
A
Rating: 5 out of 5
Delivery on time
Translated reviews
A
Rating: 5 out of 5
Good follow-up
Translated reviews
A
Rating: 5 out of 5
muy buena
Translated reviews
A
Rating: 2 out of 5
All the chocolates were broken
Translated reviews
A
Rating: 5 out of 5
Order received, Christmas present! Received super fast.
Translated reviews
A
Rating: 5 out of 5
Package arrived in perfect condition Products are very, very well protected Nothing to complain about
Translated reviews
A
Rating: 4 out of 5
Plenty of choice, too bad everything was out of stock.
Translated reviews
A
Rating: 5 out of 5
I already knew the brand (which I love) but I needed to place an order on the site for the first time and everything arrived superbly packaged, with no risk of it being damaged in transit. Perfect for heavy glass packaging in particular.
Translated reviews
A
Rating: 2 out of 5
Order placed on November 27 and received on December 8. For an advent calendar, this makes no sense... The delivery method should be reviewed to ensure greater satisfaction.
Otherwise, the dishes are well packaged and received in good condition.
Translated reviews
Otherwise, the dishes are well packaged and received in good condition.
A
Rating: 5 out of 5
Very satisfied with my order, fast delivery. Some items were missing but customer service was very responsive and I received the rest quickly.
Translated reviews
A
Rating: 4 out of 5
Package very well packed, but unfortunately several cardboard boxes arrived torn (but the products were in good condition).
Translated reviews
A
Rating: 5 out of 5
Delivery on time. Products well packaged and protected.
Translated reviews
A
Rating: 5 out of 5
A complete, pleasant and easy-to-navigate site. Quality products, really well protected for shipping. Would recommend.
Translated reviews