Customer reviews of Le Comptoir de Mathilde

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Acheteur vérifié

Rating: 5 out of 5

Published on 10/12/2020 à 14h11 following a purchase from 30/11/2020

Fast, well-packaged delivery

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Acheteur vérifié

Rating: 5 out of 5

Published on 10/12/2020 à 14h01 following a purchase from 29/11/2020

Very well packed

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Acheteur vérifié

Rating: 5 out of 5

Published on 10/12/2020 à 13h59 following a purchase from 27/11/2020

Delivery was fast and everything was very well packaged.

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Acheteur vérifié

Rating: 4 out of 5

Published on 09/12/2020 à 19h21 following a purchase from 22/11/2020

Well-packaged parcel with a little extra surprise. I really like the front calendar. On the other hand, little information on tracking (none for 1 week due to a bug).

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/12/2020 à 15h45 following a purchase from 22/11/2020

Fast and correct delivery

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Acheteur vérifié

Rating: 5 out of 5

Published on 07/12/2020 à 10h27 following a purchase from 26/11/2020

Great! Order arrived quickly, everything was superbly packaged individually. Just the jar of armagnac cannelés had leaked (a defect in the jar closure) but it was replaced after an email exchange with customer service.

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Acheteur vérifié

Rating: 5 out of 5

Published on 06/12/2020 à 16h31 following a purchase from 08/11/2020

order received very quickly. very well packaged. products still as good as ever.

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Acheteur vérifié

Rating: 4 out of 5

Published on 06/12/2020 à 16h13 following a purchase from 28/11/2020

Very easy to find what I was looking for. And delivery to the UK in 3 working days. However, the large jars were not available, and I had to use the French site as it was impossible to make payment on the UK site.

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Acheteur vérifié

Rating: 4 out of 5

Published on 06/12/2020 à 15h33 following a purchase from 13/11/2020

Easy navigation and fast delivery. We expected a little more choice, too bad.

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Acheteur vérifié

Rating: 5 out of 5

Published on 06/12/2020 à 14h38 following a purchase from 21/11/2020

fast, well-packaged delivery!

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Acheteur vérifié

Rating: 5 out of 5

Published on 06/12/2020 à 13h16 following a purchase from 28/11/2020

Hello, I'm very happy with the site and the order tracking.

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Acheteur vérifié

Rating: 5 out of 5

Published on 06/12/2020 à 12h21 following a purchase from 28/11/2020

Very well packed parcel and super quality products, I'm delighted.

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Acheteur vérifié

Rating: 5 out of 5

Published on 06/12/2020 à 11h14 following a purchase from 20/11/2020

Not disappointed fast shipping and well packaged website very well designed I highly recommend this site

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Acheteur vérifié

Rating: 5 out of 5

Published on 06/12/2020 à 10h07 following a purchase from 26/11/2020

Always delighted by the quality and deliciousness of the products! Lots of great gift ideas that are always a pleasure!

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Acheteur vérifié

Rating: 5 out of 5

Published on 06/12/2020 à 08h27 following a purchase from 30/11/2020

Order prepared immediately Arrived 48 hours later as expected Well packaged Perfect....merci

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/12/2020 à 21h43 following a purchase from 24/11/2020

Always a very good product, and a very pleasant surprise in terms of packaging, which is very well designed to avoid any problems.

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/12/2020 à 19h10 following a purchase from 28/11/2020

Everything is perfect except that there is no estimated delivery time.

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/12/2020 à 17h41 following a purchase from 30/11/2020

Fast delivery

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/12/2020 à 17h12 following a purchase from 19/11/2020

Great products! Pleasing to the eye as well as to the palate... I recommend them!

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/12/2020 à 17h07 following a purchase from 10/11/2020

I am very happy with the customer service that solved my problem. The order was received quickly and in perfect condition ( reinforced packaging with each product individually protected bravo! ). I would recommend :)

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/12/2020 à 16h50 following a purchase from 27/11/2020

Fast delivery, everything was extremely well packaged

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/12/2020 à 15h55 following a purchase from 22/11/2020

Full satisfaction

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/12/2020 à 14h51 following a purchase from 29/11/2020

Fast delivery. Very good chocolates

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/12/2020 à 14h45 following a purchase from 20/11/2020

Perfect

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Acheteur vérifié

Rating: 4 out of 5

Published on 05/12/2020 à 13h58 following a purchase from 21/11/2020

Well designed and easy to use. I placed my order as a guest and as a result, I only had a few problems tracking my order, as a page with a 404 error was always displayed on the site. Otherwise, very good!

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/12/2020 à 13h19 following a purchase from 28/11/2020

Site well done, order easy, good reception Everything is OK. I especially appreciated the care taken with the packaging, I don't think I'd ever seen anything like it. BRAVO Especially at a time when many parcels arrive damaged, it's a pleasure to receive an impeccable package.

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/12/2020 à 11h27 following a purchase from 27/11/2020

Quick delivery of great products to a foreign county, well done

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/12/2020 à 09h22 following a purchase from 28/11/2020

Very good on all levels!

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/12/2020 à 09h16 following a purchase from 29/11/2020

speed from order to delivery and superbly packaged products! these are Christmas gifts so I'll let the judges decide who gets to enjoy them, but in my experience all the products are delicious.

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Acheteur vérifié

Rating: 5 out of 5

Published on 04/12/2020 à 21h57 following a purchase from 27/11/2020

Very good site

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Acheteur vérifié

Rating: 5 out of 5

Published on 04/12/2020 à 19h51 following a purchase from 20/11/2020

Very good

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Acheteur vérifié

Rating: 5 out of 5

Published on 04/12/2020 à 19h38 following a purchase from 23/11/2020

Each item was carefully protected for transport. The preparation is done with care and attention. The delivery time was fast. Nothing to say about impeccable service!

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Acheteur vérifié

Rating: 2 out of 5

Published on 04/12/2020 à 18h50 following a purchase from 24/11/2020

I ordered and paid for the batch of 4 x 100G jars of spread but I received the batch in 4 x 30g ... no news from customer service

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Response from Le Comptoir de Mathilde Published on 07/12/2020

Hello Mrs Leroyer, We're very sorry about this preparation error.
Our customer service department is currently responding to numerous requests and is doing its utmost to be as quick as possible. We will get back to you very shortly to dispatch the delicacy you ordered. Have a wonderful day and a wonderful holiday season! The Comptoir de Mathilde team

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Acheteur vérifié

Rating: 5 out of 5

Published on 04/12/2020 à 17h31 following a purchase from 23/11/2020

Perfect

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Acheteur vérifié

Rating: 5 out of 5

Published on 04/12/2020 à 17h24 following a purchase from 24/11/2020

Products that need no introduction. But this time I tested delivery because of the confinement. So I sent a gourmet parcel to my mom. She received it without any problem, on the date indicated, and was surprised and delighted.

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Acheteur vérifié

Rating: 5 out of 5

Published on 04/12/2020 à 17h14 following a purchase from 28/11/2020

Fast, well-packaged shipment, but it would be useful to have an idea of delivery times when ordering.

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Acheteur vérifié

Rating: 4 out of 5

Published on 04/12/2020 à 17h12 following a purchase from 20/11/2020

site and condition of package received ok, no opinion on the rest

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Acheteur vérifié

Rating: 5 out of 5

Published on 04/12/2020 à 17h05 following a purchase from 24/11/2020

Perfect as always

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Acheteur vérifié

Rating: 5 out of 5

Published on 04/12/2020 à 16h19 following a purchase from 25/11/2020

I am sorry I don't speak french!

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Acheteur vérifié

Rating: 5 out of 5

Published on 04/12/2020 à 16h11 following a purchase from 22/11/2020

Very satisfied with my order :)

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