Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 413 published reviews
5 5 325 83% 4 564 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
Very good perfect packaging and what a delight
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
Pleasant site, impeccable packaging, fast delivery. But for two products, the chocolate is slightly bleached. A shame...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2020
The parcel arrived quickly, the items were very well packaged and I was delighted to find all the flavour and magic of my usual products as well as my"Trolls" for Christmas, in these difficult times, it's a joyful little moment..... Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
Very good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2020
Very good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Very serious company. Fast and perfect order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
I'm always extremely satisfied with your service and the quality of your products. That's why I'm starting to recommend them to my friends and family, which is the best possible marketing for you ;))
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
Excellent products, very good quality and delicious... very well packaged, no risk of them spoiling!
I'm delighted!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
todo perfecto entrega rápida y bien embalado gracias
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
Order received very quickly. Very good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Very good products, but a bit expensive without the annual discount.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
Very well packed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Parcel dispatched quickly and goods well packaged. I have always received my orders (3). Too bad there is no "loyalty card" offered to receive discounts if you are a "loyal customer".
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Very good, fast delivery and delicious contents, perfect under the tree and in the Advent calendar!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
Fast, well-packaged delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
Very well packed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
Delivery was fast and everything was very well packaged.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
Well-packaged parcel with a little extra surprise. I really like the front calendar. On the other hand, little information on tracking (none for 1 week due to a bug).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
Fast and correct delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
Great! Order arrived quickly, everything was superbly packaged individually. Just the jar of armagnac cannelés had leaked (a defect in the jar closure) but it was replaced after an email exchange with customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
order received very quickly. very well packaged. products still as good as ever.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2020
Very easy to find what I was looking for. And delivery to the UK in 3 working days. However, the large jars were not available, and I had to use the French site as it was impossible to make payment on the UK site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2020
Easy navigation and fast delivery. We expected a little more choice, too bad.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
fast, well-packaged delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Hello, I'm very happy with the site and the order tracking.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Very well packed parcel and super quality products, I'm delighted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
Not disappointed fast shipping and well packaged website very well designed I highly recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
Always delighted by the quality and deliciousness of the products! Lots of great gift ideas that are always a pleasure!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
Order prepared immediately Arrived 48 hours later as expected Well packaged Perfect....merci
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Always a very good product, and a very pleasant surprise in terms of packaging, which is very well designed to avoid any problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Everything is perfect except that there is no estimated delivery time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
Great products! Pleasing to the eye as well as to the palate... I recommend them!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2020
I am very happy with the customer service that solved my problem. The order was received quickly and in perfect condition ( reinforced packaging with each product individually protected bravo! ). I would recommend :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
Fast delivery, everything was extremely well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
Full satisfaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
Fast delivery. Very good chocolates
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
Perfect
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