Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 357 published reviews
5 5 272 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

Reviews 2, 4 and 5 stars

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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/11/2020
Impeccable package, only the processing time before shipment was a little long (10 days).
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
Very well managed transaction.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 23/11/2020
A pot that leaks on delivery
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Response from Le Comptoir de Mathilde
Hello Mr Toupet, We're very sorry about the condition of your pot on delivery.
Packages can be knocked during transport, and this can affect your packages and products.
If your treats are damaged, don't hesitate to write to our customer service department so that they can reship them. Have a lovely day and a wonderful holiday season, The Comptoir de Mathilde team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2020
nothing to report
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2020
Perfect except for two or three details
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
Easy navigation and delicious products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
VERY GOOD
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Quality product super good and correct price
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
I saw an ad in a magazine about chocolate bars with messages. Wanting to know how to buy them, I sent a message. After receiving a reply, I logged on to the site and placed my order.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/11/2020
Satisfied but one jar was not closed properly so it leaked into the box.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2020
Very complete
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 18/11/2020
You can't see everything If you don't already know the products, you won't be tempted.
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Response from Le Comptoir de Mathilde
Hello Patricia, Thank you for your constructive message! If you'd like to give us your opinion on how "to tempt you", please don't hesitate! Have a lovely day, The Comptoir de Mathilde team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Very well protected parcel
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
Calendar ordered from Loire (42) for Suippes (51) fast delivery. Perfect parcel, nice calendar and good chocolates !!!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/11/2020
Compliant order and fast delivery. Products well packaged.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/11/2020
Always on top
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
delivery received promptly, very well packaged.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
very good, beautiful box
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
Very good level navigation, a lot of choice for my part chocolate lollipops at the top very good taste a pleasure for the taste buds I highly recommend ️.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
I love it!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Fast delivery, perfect communication
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
Very good experience, fast delivery and trouble-free tracking.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
Great. Fast. Well packaged
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Delivery well protected. Very good!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
Efficient seller. Products well packaged.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
Fast and reliable delivery. I recommend it.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
Fast delivery. The site is well presented. No complaints.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
Very easy to navigate.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/11/2020
Nice site. Fast delivery. Well packaged. The best is to see in store and have the opportunity to taste.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/11/2020
Delighted with the fast and well packaged delivery. Very good products. Just disappointed that the surprise gift was the same one I had ordered. I would have liked something new to discover before ordering.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
Clear website. Sufficient information for me, I knew the brand and the products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
Nothing to say about the site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
Easy navigation on the site. Delivery was perfect but I was asked for a code that I didn't have. I still got my parcel.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
Everything is perfect. Order shipped very quickly and packaged with great care. I recommend it with my eyes closed.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
Very good site to find good products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
very nice site fast delivery and very careful I recommend for this nice advent calendar yesterday december 1st my wife had a little pot pate a tartiner uh I can guarantee you that nutella can go this rhabiller a pure pleasure for the palate bravo and continue like this
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/11/2020
very fast and compliant with my order. only drawback 2 large parcels for 1 order of 5 products. To be specified when the order is dispatched, so that I can make arrangements to receive it.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
Fast, careful delivery!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
Fast delivery, well protected! Very satisfied!
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