Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 414 published reviews
5 5 326 83% 4 564 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.

Reviews 2, 4 and 5 stars

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M
Manon G.
Rating: 5 out of 5
following a purchase from 03/03/2025
Perfect
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Josepha J.
Rating: 5 out of 5
following a purchase from 28/02/2025
Good product Fast delivery and well packaged
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Nadia S.
Rating: 5 out of 5
following a purchase from 25/02/2025
Excellent quality product
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Maureen M.
Rating: 5 out of 5
following a purchase from 02/03/2025
Hyper fast and delicieix
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Sophie H.
Rating: 5 out of 5
following a purchase from 27/02/2025
Very good quality products, both chocolate and roiboos.
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Bénédicte C.
Rating: 4 out of 5
following a purchase from 26/02/2025
I was used to the Harry Potter hot chocolate bombs and I am not disappointed with the new ones. However, it's a shame that you are regularly out of stock.
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Catherine D.
Rating: 5 out of 5
following a purchase from 22/02/2025
All is ok
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Nathalie H.
Rating: 5 out of 5
following a purchase from 21/02/2025
Very good, well-packaged parcel
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Valerie T.
Rating: 5 out of 5
following a purchase from 17/02/2025
R A S. Nickel. Apart from the torn package but nothing damaged inside.
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Annie A.
Rating: 5 out of 5
following a purchase from 21/02/2025
Very good products. Original taste
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Rhoxane M.
Rating: 4 out of 5
following a purchase from 21/02/2025
VERY GOOD
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Eliane A.
Rating: 5 out of 5
following a purchase from 16/02/2025
Fast delivery. Very good products hope to see your items for Easter, chocolate roses a treat. Thank you
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Nathalie N.
Rating: 5 out of 5
following a purchase from 16/02/2025
Great customer contact, great delivery
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Veronique B.
Rating: 5 out of 5
following a purchase from 17/02/2025
Very satisfied fast delivery good product
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Solange G.
Rating: 5 out of 5
following a purchase from 16/02/2025
Ras
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Odile T.
Rating: 5 out of 5
following a purchase from 13/02/2025
perfect
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Nadège S.
Rating: 5 out of 5
following a purchase from 15/02/2025
Expensive but so delicious! And the packaging is gorgeous!
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Arnaud S.
Rating: 5 out of 5
following a purchase from 10/02/2025
Excellent treats and a clear website
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Suzanne R.
Rating: 5 out of 5
following a purchase from 10/02/2025
Superbly folded parcel
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Stephane P.
Rating: 5 out of 5
following a purchase from 10/02/2025
Fast, careful shipping and great chocolates
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Aude F.
Rating: 5 out of 5
following a purchase from 10/02/2025
Very well packed parcel, quality products
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Alida R.
Rating: 5 out of 5
following a purchase from 08/02/2025
Satisfied with my order and very well packaged.
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Claire M.
Rating: 5 out of 5
following a purchase from 06/02/2025
Fine
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Aurélie H.
Rating: 4 out of 5
following a purchase from 07/02/2025
Very good products, fast delivery.
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Camille M.
Rating: 5 out of 5
following a purchase from 31/01/2025
CLEAR
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Sarah L.
Rating: 5 out of 5
following a purchase from 05/02/2025
Delighted
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Christèle L.
Rating: 5 out of 5
following a purchase from 06/02/2025
Very good order except that I had a broken item But no problem
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Amelie T.
Rating: 5 out of 5
following a purchase from 06/02/2025
Quality products that please the whole family! A special mention for the Valentine's chocolate, which my partner found "delicious". This is my second order and it won't be my last.
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Stéphanie B.
Rating: 5 out of 5
following a purchase from 15/12/2024
PERFECT PRODUCTS AND FAST SERVICE. I AM DELIGHTED.
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Juliette P.
Rating: 2 out of 5
following a purchase from 01/12/2024
The products from Mathilde's counter are very good, however, 2 jars were no longer sterilized when we opened them. I noticed the first one right away because it was leaking, the second one was during use and only one was refunded to me.
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Fabienne H.
Rating: 5 out of 5
following a purchase from 29/01/2025
Top site
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Olivia S.
Rating: 5 out of 5
following a purchase from 30/01/2025
Really top-notch!
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Claire W.
Rating: 5 out of 5
following a purchase from 04/02/2025
Excellent products and top brand
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Isabelle P.
Rating: 5 out of 5
following a purchase from 25/01/2025
Very good and excellent products. Highly recommend!
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Christelle B.
Rating: 5 out of 5
following a purchase from 30/01/2025
Perfect and very good product.
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Benjamin L.
Rating: 5 out of 5
following a purchase from 31/01/2025
Top.
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Joelle L.
Rating: 5 out of 5
following a purchase from 31/01/2025
Top delivery times.
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Jean-Baptiste Z.
Rating: 4 out of 5
following a purchase from 30/01/2025
Order delivered quickly and carefully in accordance with what I had ordered, nothing to complain about this merchant.
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Audrey G.
Rating: 5 out of 5
following a purchase from 03/02/2025
Fast and as described.
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Ines S.
Rating: 5 out of 5
following a purchase from 29/01/2025
Great service. Order received quickly and well packaged in Portugal. Quality products, tasty and original composition.
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