Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 359 published reviews
5 5 274 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

Reviews 2, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Super site, top products ...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
Great products, great gift ideas too.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/01/2022
It's perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
The products are very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Order very easy to place and received very quickly
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
I first heard about the products when I received them as a birthday present. I was delighted with the gift and decided to place an order.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
Very good quality product, fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
The products are always a delight. Fast delivery. The items were super well packed in the box. If you hesitate to order, don't hesitate and you won't regret it.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/01/2022
I've passed your details on to friends who have enjoyed your babas.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
Excellent
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
Perfect.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
Careful shipping and excellent products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
Perfect! Perfect as usual!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/01/2022
The interface is intuitive!
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 27/01/2022
Fast delivery but major problems with orders: wrong products delivered or delivered in poor condition. Customer service not very responsive.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/01/2022
Order received promptly Well packaged Conforms
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/01/2022
nothing to report
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/01/2022
Fast, complete and quickly delivered
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/01/2022
1st order with this brand! Satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/01/2022
The only downside is the delivery charge, which is a shame, as it doesn't encourage people to order, otherwise there's nothing to say.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/01/2022
perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Satisfied
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 15/01/2022
You'll find the site's products cheaper in other stores... the last straw. The advent calendar is a big disappointment (very expensive for what little there is inside. What's more, the products are redundant and not individually wrapped, so they're all dry by the time you eat them). As for customer service, it leaves a lot to be desired (long and unsatisfactory responses).
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/01/2022
This is the 1st time I've ordered and I'm not disappointed. When I placed my order, the follow-up was very well organized. From start to finish, you receive an SMS telling you the route. And as soon as the delivery is ready to be delivered, it works the same way, because you are notified of the day to sign the voucher. Thank you very much.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/01/2022
speed, good products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/01/2022
Cool gifts
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/01/2022
Excellent products. Only downside: products and shipping costs knives.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/01/2022
perfect, fast shipment, well protected
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/01/2022
Perfect, fast delivery and beautiful products Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
Extremely fast and careful shipment. I recommend it!
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 26/12/2021
I received a leaky jar which spilled in transit and I contacted to organise a replacement or partial refund, but there was no reply. Delicious product but Very disappointing customer service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/12/2021
Nice store. If you want to make a remote gift online, the shipping costs are a bit high, but the service is very fast.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/12/2021
Trop super Je suis un de vos chauffeurs qui deliver votre marchandises et habite a 2 km de chez vs j'avais besoin d'envoyer un cadeau a 1 personne importante Elle a été plus-que-parfait ravie de votre colis Encore merci patricia N
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Nothing to report.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 05/12/2021
Gourmet surprise = recipe ?
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/12/2021
Order received as expected
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/12/2021
The delivery was very fast unfortunately my items arrived broken, it's a shame they were to offer.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
Fast delivery, as ordered. I recommend
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