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A
Rating: 3 out of 5
Delivery times too long.
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Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 359 published reviews
Summary of reviews
The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.
Reviews 3, 4 and 5 stars
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Rating: 5 out of 5
Easy to navigate, delivery was on time and the products are top-notch.
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Rating: 5 out of 5
Very good site
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Rating: 5 out of 5
Efficient service!
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Rating: 5 out of 5
Quality products, meticulous packaging of each product . I am delighted
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Rating: 3 out of 5
A jar of jam arrived damaged and leaking, no doubt as a result of impact. I alerted customer service with a photo. No response from them.
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Rating: 5 out of 5
Order shipped quickly and very well packaged.
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Rating: 5 out of 5
Easy to use website and fast delivery. All products are well packaged
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Rating: 5 out of 5
Ordered with ease, beautiful and good products, trouble-free delivery
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Rating: 3 out of 5
I have only received half of my order. It's a problem with Colissimo. I'm waiting for more information. The help I received at Colissimo was very good in analyzing the source of the problem. Without this problem, your service, which I've used before, is perfect.
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Rating: 5 out of 5
Attractive, well-presented box.
Not yet tasted the products. Fast and careful delivery.
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Not yet tasted the products. Fast and careful delivery.
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Rating: 5 out of 5
Original, good quality products. I buy in store or on the site regularly, and I'm never disappointed!
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Rating: 4 out of 5
I placed an order for more than 100€ on the internet and the week before 50€ in store. No commercial gesture or leaflet in my order, no loyalty card. It's a shame, I'd go elsewhere.
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Rating: 5 out of 5
very satisfied
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Rating: 3 out of 5
Disappointingly, I'm missing the olivades and proivronades and I can't reach your company.
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Rating: 5 out of 5
Serious, fast and well packaged
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Rating: 3 out of 5
Correct delivery time!
But I received a broken item from my order.
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But I received a broken item from my order.
A
Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Nothing to say it's perfect
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Rating: 5 out of 5
very well
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Rating: 5 out of 5
Smooth, easy navigation
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Rating: 5 out of 5
perfect
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Rating: 3 out of 5
contents poorly packed
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Rating: 5 out of 5
Simple, ergonomic navigation!
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Rating: 5 out of 5
Excellent and fast! Thank you so much!
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Rating: 5 out of 5
I am very happy with my order.
Delivery on time, careful packaging and a product that lived up to my expectations. The only IC is that I would have ordered again, but there's no stock on most of the items after BF. It's a shame.
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Delivery on time, careful packaging and a product that lived up to my expectations. The only IC is that I would have ordered again, but there's no stock on most of the items after BF. It's a shame.
A
Rating: 4 out of 5
Good overall, I only regret the high cost of postage as I don't have a store nearby (certainly justified by the careful packaging) but it was the equivalent of my order.
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Rating: 5 out of 5
Fast and careful delivery.
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Rating: 5 out of 5
Very pleasant site
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Rating: 5 out of 5
fast delivery, on time, very good product
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Rating: 5 out of 5
Very simple site. Top customer service.
Super pour cadeaux de fin d'année et autre
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Super pour cadeaux de fin d'année et autre
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Rating: 5 out of 5
Just what I expected.
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Super store! I've been ordering from them for years and I'm a fan! Nothing negative to say. Even the times I've had a little trouble, their customer service has been top notch!
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A
Rating: 5 out of 5
the products are beautiful, perfectly packaged, perfect
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Rating: 5 out of 5
The products are high quality, as described. For a gift or a treat, they're all there.
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Rating: 5 out of 5
detailed catalog. Prompt delivery. Products always appreciated. Always satisfied. Thank you
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Rating: 5 out of 5
A tablet a little small I am disappointed cordially
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Rating: 5 out of 5
Fast delivery, careful packaging of the products, the site is easy to use...as my order was for Christmas, no one has been able to taste it...I'm keeping my fingers crossed!
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Rating: 3 out of 5
Unfortunately, the item I ordered was missing and the item in the box was broken. Customer service seems reactive, so I'm waiting to see what happens next. So overall disappointed considering the price. Items arrived in good condition, as described.
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