The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.
The order was delivered fairly quickly and was complete with quality products. The only downside was that one of the box lids was completely torn, which is a shame when you're giving it as a gift.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/12/2020
I am very satisfied with my order.
The only downside would be concerning the tracking of the order at the outset where it is very difficult to know where the order is. I only had access to the tracking 8 days after the day of payment, but after that I had access to the tracking and everything went smoothly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
very nice box, and the products look appetizing
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/12/2020
Good products. However, I was very disappointed when I tried to order the items I had spotted on Black Friday. These products were no longer on sale and reappeared the next day ... ! Not very commercial.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/12/2020
Lots of nice products, good ideas. Products well packaged, but processing time a little long (over a week for shipping), perhaps due to the Christmas period.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Very fast delivery, excellent!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Products very well packaged for transport.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
Very good discovery! The delivery time was a bit long (about 2 weeks) but that's understandable during the holiday season.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2020
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
The delivery time was long and customer service didn't reply to my email, but the products arrived very well and I'm very satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Soddisfatto sotto ogni punto di vista: acquisto e consegna. Grazie
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Top shipping and delivery. The products are very well packaged, no problem!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/12/2020
2/3 bug nothing really annoying on the site but it goes in the background :)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Very good products as well as perfect reception very well packaged products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Easy navigation, excellent order tracking, top packaging.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Complete site, pleasant to visit. Very fast delivery, order conformed to my expectations, without error and very well packaged. I highly recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Website easy to access, fast delivery, order respected and yet many items, very very well packaged! Highly recommend!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2020
Well packaged
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Fast, careful delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Order delivered within a short time, goods carefully packed and well protected. Arrived safely, very satisfied with the service. Would recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2020
Fast order and delivery with no unpleasant surprises
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2020
very well-presented site, which helps you choose the right products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Very nice site. It is very appealing.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
Too bad the website is very slow, otherwise excellent products and good quality.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2020
I haven't seen the parcel, I think it arrived in good condition!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/12/2020
The parcels apparently arrived in good condition. I didn't see them as they were a gift. However, it's a shame that the truffles (out of stock) were replaced by a lollipop. Not great for grandparents.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/12/2020
The parcels apparently arrived in good condition. I didn't see them as they were a gift. However, it's a shame that the truffles (out of stock) were replaced by a lollipop. Not great for grandparents.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
navigation on the site is not fluid, that's the only drawback
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Products conform to my order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
Great products, but I have one small complaint about the size of the containers.
But the caramel babas are to die for. Haven't tried the rest yet
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
An item from my order (a box of truffles) was replaced by a chocolate lollipop ...
I'd have preferred a refund for the missing item, or an e-mail to inform me of the unexpected stock shortage.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
Very clear and functional site, warm colors
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/12/2020
I bought it on Black Friday, and I'm glad I did, because it's still pretty expensive...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
The site was very buggy
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/12/2020
Only 3/5 stars because the shipping costs are far too high and the packaging far too bulky for its contents.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
You can't beat precaution in the package. It was perfect!!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Fast delivery, well packaged items. VERY GOOD
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
delivery arrived as expected. products very well protected in tissue paper and other protection. parfit.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Everything was ok
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