The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.
The site is good, I was able to find all the products I was looking for. However, the delivery didn't go so well, as several of the chocolate bars arrived broken (especially the white and milk ones). As these are gifts, I'm moderately satisfied.
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Rating: 3 out of 5
following a purchase from 04/12/2020
I received a broken chocolate box ... impossible to reach customer service by phone and no response by email.
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Rating: 5 out of 5
following a purchase from 04/12/2020
Fast delivery and careful packaging
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Rating: 5 out of 5
following a purchase from 04/12/2020
Top packaging, I've never seen products so well protected, and with a discount it's even better ...
I recommend their site where everything is good and beautiful.
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Rating: 5 out of 5
following a purchase from 05/12/2020
Top!
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Rating: 4 out of 5
following a purchase from 04/12/2020
Navigation too slow. Very nice product presentation.
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Rating: 4 out of 5
following a purchase from 04/12/2020
A few bugs on the site, but very practical
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Rating: 5 out of 5
following a purchase from 04/12/2020
I had a constraint of rapidity of sending and they respected that by making as fast as possible, hats off for that already. Then I tasted the nougat it was very good.
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Rating: 4 out of 5
following a purchase from 04/12/2020
Plenty of choice. Too bad there's no longer a store in Paris.
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Rating: 5 out of 5
following a purchase from 04/12/2020
Super Very well packaged
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Rating: 5 out of 5
following a purchase from 04/12/2020
Very well protected
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Rating: 4 out of 5
following a purchase from 04/12/2020
I would normally have given them 5 even though I managed to contact them and they quickly sorted out the problem. A switchboard would be great 🤔 otherwise a quality product, a plus for the feuillantine spread.
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Rating: 4 out of 5
following a purchase from 18/11/2020
Fine
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Rating: 5 out of 5
following a purchase from 04/12/2020
the site presents its products well, but the quality has to follow.
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Rating: 5 out of 5
following a purchase from 02/12/2020
Order arrived fairly quickly and well packaged, well protected. Satisfied.
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Rating: 5 out of 5
following a purchase from 04/12/2020
Very well packaged products!
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Rating: 5 out of 5
following a purchase from 09/11/2020
very nice choice of products
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Rating: 5 out of 5
following a purchase from 04/12/2020
Fast, well-protected shipping
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Rating: 5 out of 5
following a purchase from 04/12/2020
Corresponds well to the visual Nice presentation
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Rating: 4 out of 5
following a purchase from 02/12/2020
The site is well designed
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Rating: 4 out of 5
following a purchase from 04/12/2020
The site takes a long time to load, but otherwise it's fine.
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Rating: 5 out of 5
following a purchase from 27/11/2020
Large order well received, very well packaged. Small problem with a jar of honey. Super SAV, I received a new one well sealed! Everything is good as always!
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Rating: 5 out of 5
following a purchase from 04/12/2020
Very well packaged with great care. I can't rate the products because I haven't tasted them yet, but I will for Christmas.
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Rating: 3 out of 5
following a purchase from 04/12/2020
My order arrived quickly but one jar was badly sealed with spread on the outside of the jar. I contacted customer service and asked them to send me a new one. 3 times and still no answer.
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Rating: 3 out of 5
following a purchase from 04/12/2020
Often, the products I had selected in my basket became unavailable and I had to switch to other products.
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Rating: 4 out of 5
following a purchase from 04/12/2020
I put 4 stars because very disappointed with the delivery I had indeed 2 cracked jars despite a very good packaging I recognize
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Rating: 5 out of 5
following a purchase from 04/12/2020
second order and certainly not the last!
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Rating: 5 out of 5
following a purchase from 23/11/2020
Very good products. Packages received very well packaged and protected to avoid breakage. Great!
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Rating: 5 out of 5
following a purchase from 02/12/2020
Very good. fast delivery
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Rating: 5 out of 5
following a purchase from 04/12/2020
Site offering quality and original products. Fast, accurate delivery
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Rating: 5 out of 5
following a purchase from 04/12/2020
As per the website photos and description. A real treat for the eyes and taste buds.
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Rating: 5 out of 5
following a purchase from 03/12/2020
Fast, well-packaged shipment, good tracking
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Rating: 5 out of 5
following a purchase from 04/12/2020
Very original, very good products. Well-protected shipment.
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Rating: 5 out of 5
following a purchase from 28/11/2020
Fast delivery, very well packaged products. Thank you very much!
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Rating: 5 out of 5
following a purchase from 28/11/2020
tip top, received quickly and in perfect condition, thank you very much!
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Rating: 3 out of 5
following a purchase from 04/12/2020
Quite satisfied, easy to use site and quick receipt of my order. The prices are still high, I ordered thanks to the black friday discounts. Products well packaged in the parcel but the box of chocolate to break was damaged (plastic pierced and drips on the wood ..not very hygienic). And the gift box damaged on the sides (torn).
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Rating: 5 out of 5
following a purchase from 04/12/2020
Very good
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Rating: 5 out of 5
following a purchase from 04/12/2020
Well-made site, top delivery
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Rating: 5 out of 5
following a purchase from 02/12/2020
despite COVID restrictions the parcel arrived on time. Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Very good
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