Customer reviews of Le Comptoir de Mathilde

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Acheteur vérifié

Rating: 4 out of 5

Published on 10/12/2020 à 17h51 following a purchase from 03/12/2020

Very good

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Acheteur vérifié

Rating: 3 out of 5

Published on 10/12/2020 à 17h46 following a purchase from 01/12/2020

Products arrived with broken cartons, difficult to offer. Very long customer service, but the products are top-notch.

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Acheteur vérifié

Rating: 5 out of 5

Published on 10/12/2020 à 16h45 following a purchase from 26/11/2020

I'm always extremely satisfied with your service and the quality of your products. That's why I'm starting to recommend them to my friends and family, which is the best possible marketing for you ;))

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Acheteur vérifié

Rating: 5 out of 5

Published on 10/12/2020 à 16h42 following a purchase from 29/11/2020

Excellent products, very good quality and delicious... very well packaged, no risk of them spoiling!
I'm delighted!

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Acheteur vérifié

Rating: 5 out of 5

Published on 10/12/2020 à 16h40 following a purchase from 27/11/2020

todo perfecto entrega rápida y bien embalado gracias

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Acheteur vérifié

Rating: 3 out of 5

Published on 10/12/2020 à 15h56 following a purchase from 03/12/2020

Beautiful products but my order was wrong and I didn't get any feedback from customer service.

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Acheteur vérifié

Rating: 5 out of 5

Published on 10/12/2020 à 15h46 following a purchase from 30/11/2020

Order received very quickly. Very good products

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Acheteur vérifié

Rating: 5 out of 5

Published on 10/12/2020 à 14h51 following a purchase from 04/12/2020

Very good products, but a bit expensive without the annual discount.

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Acheteur vérifié

Rating: 5 out of 5

Published on 10/12/2020 à 14h43 following a purchase from 02/12/2020

Very well packed

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Acheteur vérifié

Rating: 5 out of 5

Published on 10/12/2020 à 14h42 following a purchase from 03/12/2020

Parcel dispatched quickly and goods well packaged. I have always received my orders (3). Too bad there is no "loyalty card" offered to receive discounts if you are a "loyal customer".

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Acheteur vérifié

Rating: 5 out of 5

Published on 10/12/2020 à 14h20 following a purchase from 23/11/2020

Very good, fast delivery and delicious contents, perfect under the tree and in the Advent calendar!

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Acheteur vérifié

Rating: 5 out of 5

Published on 10/12/2020 à 14h11 following a purchase from 30/11/2020

Fast, well-packaged delivery

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Acheteur vérifié

Rating: 5 out of 5

Published on 10/12/2020 à 14h01 following a purchase from 29/11/2020

Very well packed

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Acheteur vérifié

Rating: 5 out of 5

Published on 10/12/2020 à 13h59 following a purchase from 27/11/2020

Delivery was fast and everything was very well packaged.

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Acheteur vérifié

Rating: 4 out of 5

Published on 09/12/2020 à 19h21 following a purchase from 22/11/2020

Well-packaged parcel with a little extra surprise. I really like the front calendar. On the other hand, little information on tracking (none for 1 week due to a bug).

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Acheteur vérifié

Rating: 3 out of 5

Published on 07/12/2020 à 22h50 following a purchase from 28/11/2020

The packaging of a box of chocolate to be broken arrived ripped off. It's not very nice to give it away in this condition.

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/12/2020 à 15h45 following a purchase from 22/11/2020

Fast and correct delivery

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Acheteur vérifié

Rating: 5 out of 5

Published on 07/12/2020 à 10h27 following a purchase from 26/11/2020

Great! Order arrived quickly, everything was superbly packaged individually. Just the jar of armagnac cannelés had leaked (a defect in the jar closure) but it was replaced after an email exchange with customer service.

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Acheteur vérifié

Rating: 5 out of 5

Published on 06/12/2020 à 16h31 following a purchase from 08/11/2020

order received very quickly. very well packaged. products still as good as ever.

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Acheteur vérifié

Rating: 4 out of 5

Published on 06/12/2020 à 16h13 following a purchase from 28/11/2020

Very easy to find what I was looking for. And delivery to the UK in 3 working days. However, the large jars were not available, and I had to use the French site as it was impossible to make payment on the UK site.

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Acheteur vérifié

Rating: 4 out of 5

Published on 06/12/2020 à 15h33 following a purchase from 13/11/2020

Easy navigation and fast delivery. We expected a little more choice, too bad.

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Acheteur vérifié

Rating: 5 out of 5

Published on 06/12/2020 à 14h38 following a purchase from 21/11/2020

fast, well-packaged delivery!

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Acheteur vérifié

Rating: 5 out of 5

Published on 06/12/2020 à 13h16 following a purchase from 28/11/2020

Hello, I'm very happy with the site and the order tracking.

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Acheteur vérifié

Rating: 5 out of 5

Published on 06/12/2020 à 12h21 following a purchase from 28/11/2020

Very well packed parcel and super quality products, I'm delighted.

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Acheteur vérifié

Rating: 5 out of 5

Published on 06/12/2020 à 11h14 following a purchase from 20/11/2020

Not disappointed fast shipping and well packaged website very well designed I highly recommend this site

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Acheteur vérifié

Rating: 5 out of 5

Published on 06/12/2020 à 10h07 following a purchase from 26/11/2020

Always delighted by the quality and deliciousness of the products! Lots of great gift ideas that are always a pleasure!

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Acheteur vérifié

Rating: 5 out of 5

Published on 06/12/2020 à 08h27 following a purchase from 30/11/2020

Order prepared immediately Arrived 48 hours later as expected Well packaged Perfect....merci

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/12/2020 à 21h43 following a purchase from 24/11/2020

Always a very good product, and a very pleasant surprise in terms of packaging, which is very well designed to avoid any problems.

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/12/2020 à 19h10 following a purchase from 28/11/2020

Everything is perfect except that there is no estimated delivery time.

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Acheteur vérifié

Rating: 3 out of 5

Published on 05/12/2020 à 18h10 following a purchase from 29/11/2020

I was a little disappointed to pay the shipping costs when I ordered and to receive an email the day after my order telling me that if I order from them the shipping costs are free. Who are they kidding?

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/12/2020 à 17h41 following a purchase from 30/11/2020

Fast delivery

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/12/2020 à 17h12 following a purchase from 19/11/2020

Great products! Pleasing to the eye as well as to the palate... I recommend them!

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/12/2020 à 17h07 following a purchase from 10/11/2020

I am very happy with the customer service that solved my problem. The order was received quickly and in perfect condition ( reinforced packaging with each product individually protected bravo! ). I would recommend :)

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Acheteur vérifié

Rating: 3 out of 5

Published on 05/12/2020 à 17h01 following a purchase from 28/11/2020

Hello. I placed an order to make two gifts for two people at the same address. I found it regrettable that I could not design two separate boxes in a single order. The recipients received everything and had to dispatch the products to each other. In store, it is possible to design gift boxes with our own choices..... it would be nice to be able to do this on the site too. Thank you

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/12/2020 à 16h50 following a purchase from 27/11/2020

Fast delivery, everything was extremely well packaged

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/12/2020 à 15h55 following a purchase from 22/11/2020

Full satisfaction

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/12/2020 à 14h51 following a purchase from 29/11/2020

Fast delivery. Very good chocolates

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/12/2020 à 14h45 following a purchase from 20/11/2020

Perfect

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Acheteur vérifié

Rating: 4 out of 5

Published on 05/12/2020 à 13h58 following a purchase from 21/11/2020

Well designed and easy to use. I placed my order as a guest and as a result, I only had a few problems tracking my order, as a page with a 404 error was always displayed on the site. Otherwise, very good!

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Acheteur vérifié

Rating: 5 out of 5

Published on 05/12/2020 à 13h19 following a purchase from 28/11/2020

Site well done, order easy, good reception Everything is OK. I especially appreciated the care taken with the packaging, I don't think I'd ever seen anything like it. BRAVO Especially at a time when many parcels arrive damaged, it's a pleasure to receive an impeccable package.

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