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A
Rating: 5 out of 5
Not disappointed fast shipping and well packaged website very well designed I highly recommend this site
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Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 413 published reviews
Summary of reviews
Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.
Reviews 3, 4 and 5 stars
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Rating: 5 out of 5
Always delighted by the quality and deliciousness of the products! Lots of great gift ideas that are always a pleasure!
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Rating: 5 out of 5
Order prepared immediately Arrived 48 hours later as expected Well packaged Perfect....merci
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Rating: 5 out of 5
Always a very good product, and a very pleasant surprise in terms of packaging, which is very well designed to avoid any problems.
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Rating: 5 out of 5
Everything is perfect except that there is no estimated delivery time.
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Rating: 3 out of 5
I was a little disappointed to pay the shipping costs when I ordered and to receive an email the day after my order telling me that if I order from them the shipping costs are free. Who are they kidding?
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Rating: 5 out of 5
Fast delivery
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Rating: 5 out of 5
Great products! Pleasing to the eye as well as to the palate... I recommend them!
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Rating: 5 out of 5
I am very happy with the customer service that solved my problem. The order was received quickly and in perfect condition ( reinforced packaging with each product individually protected bravo! ). I would recommend :)
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Rating: 3 out of 5
Hello. I placed an order to make two gifts for two people at the same address. I found it regrettable that I could not design two separate boxes in a single order. The recipients received everything and had to dispatch the products to each other. In store, it is possible to design gift boxes with our own choices..... it would be nice to be able to do this on the site too. Thank you
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Rating: 5 out of 5
Fast delivery, everything was extremely well packaged
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Rating: 5 out of 5
Full satisfaction
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Rating: 5 out of 5
Fast delivery. Very good chocolates
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Rating: 5 out of 5
Perfect
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Rating: 4 out of 5
Well designed and easy to use. I placed my order as a guest and as a result, I only had a few problems tracking my order, as a page with a 404 error was always displayed on the site. Otherwise, very good!
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Rating: 5 out of 5
Site well done, order easy, good reception Everything is OK. I especially appreciated the care taken with the packaging, I don't think I'd ever seen anything like it. BRAVO Especially at a time when many parcels arrive damaged, it's a pleasure to receive an impeccable package.
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Rating: 5 out of 5
Quick delivery of great products to a foreign county, well done
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Rating: 5 out of 5
Very good on all levels!
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Rating: 5 out of 5
speed from order to delivery and superbly packaged products! these are Christmas gifts so I'll let the judges decide who gets to enjoy them, but in my experience all the products are delicious.
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Rating: 5 out of 5
Very good site
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Each item was carefully protected for transport. The preparation is done with care and attention. The delivery time was fast. Nothing to say about impeccable service!
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Products that need no introduction. But this time I tested delivery because of the confinement. So I sent a gourmet parcel to my mom. She received it without any problem, on the date indicated, and was surprised and delighted.
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Rating: 5 out of 5
Fast, well-packaged shipment, but it would be useful to have an idea of delivery times when ordering.
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Rating: 4 out of 5
site and condition of package received ok, no opinion on the rest
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Rating: 5 out of 5
Perfect as always
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Rating: 5 out of 5
I am sorry I don't speak french!
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Rating: 5 out of 5
Very satisfied with my order :)
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Rating: 4 out of 5
Impeccable package, only the processing time before shipment was a little long (10 days).
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Rating: 5 out of 5
Very well managed transaction.
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Rating: 4 out of 5
nothing to report
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Rating: 4 out of 5
Perfect except for two or three details
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Easy navigation and delicious products
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Rating: 5 out of 5
VERY GOOD
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Rating: 5 out of 5
Quality product super good and correct price
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Rating: 5 out of 5
I saw an ad in a magazine about chocolate bars with messages. Wanting to know how to buy them, I sent a message. After receiving a reply, I logged on to the site and placed my order.
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Rating: 4 out of 5
Satisfied but one jar was not closed properly so it leaked into the box.
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Rating: 4 out of 5
Very complete
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