Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 357 published reviews
5 5 272 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

Reviews 3, 4 and 5 stars

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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/11/2020
I have no doubts about the quality of the products I already know... But two items arrived in poor condition even though they were to be offered... Disappointing
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2020
Delighted with my order and the service. Just one star less for the not very eco-friendly packaging :-/
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 15/11/2020
Delivery on time. However, disappointed with the delivery man who rang the bell and by the time he arrived had thrown the box over the fence and was no longer there. I hope I won't have anything broken when I open the children's chocolates.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2020
Delivery on the day announced super well packaged a pleasure to order how does your customer service work on the internet I am a customer at the store in vaison la romaine
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/11/2020
One was broken
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
Fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
Fast delivery Neat parcel Everything's perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
🥳
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/11/2020
Satisfied with the site presentation
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/11/2020
Delivery a little long and postage expensive but excellent product.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Simple, clear navigation. Good product description
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/11/2020
Great! Quick and efficient delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
Very good.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Nice site, delivery on time, can't wait to eat my order.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/11/2020
Very good user experience. User-friendly site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
delighted with my order, the packaging is very neat!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
Products as good as ever. Fast delivery, well packaged for transport and protection, perfect for our year-end gourmet gifts.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Package well received contents very well protected bravo
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
I had a parcel sent to Metropolitan France, I myself live in Martinique; I was kept informed of the processing of my shipment throughout its journey. The parcel arrived at its destination in excellent condition. Perfect.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/11/2020
Etwas unübersichtlich
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
Beautiful winter evenings ahead
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/11/2020
A wide range of products, good quality and attentive customer service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
Very good, order fulfilled and delivery in record time, I recommend it.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
Fast, efficient, very good condition on arrival
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/11/2020
Nothing to say! I will recommend ;-)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Nothing to complain about, except perhaps the lack of choice on certain items compared with the Tulette store.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
Fast delivery, delivered on time, very well packaged
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/11/2020
Email sent to customer service following an order problem and still no reply.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
Good products, fast shipping
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
Order received promptly and very well packaged. The advent calendar is beautiful! For the moment I can't rate the products because I haven't tasted them yet...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/11/2020
Easy to understand
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Fast delivery, very well packaged and protected.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/11/2020
Order arrived quickly
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/11/2020
Package well received. It was a gift. Contents a little scattered. On the other hand I had no tracking of the package. No email saying it was going to be delivered and the colissimo tracking never showed up.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/11/2020
The products were in very good condition, as they were in the store when they arrived, and well protected. The delivery service and tracking is excellent. As a fan of your stores, this was the solution I needed during the lockdown to get my products, knowing that I couldn't travel to the larger towns around here. I highly recommend it and would recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Very happy, full of gift ideas and delicacies.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/11/2020
Very good site, very good value for money, lots of choice.... very happy with my parcel, well protected.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/11/2020
choice and ease of use
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