Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 413 published reviews
5 5 325 83% 4 564 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2020
High-quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2020
Very pretty
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2020
Everything was perfect, fast delivery and superbly packaged products... everything is spotless.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
Nice site, easy navigation, product presentation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2020
Pretty and user-friendly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2020
Everything was perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Order delivered very quickly. Packed meticulously and with indecision. The same delicacy and service as in the boutique.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2020
Very well done site, products easy to find and well explained.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2020
The site is very easy to use, the products are clearly visible and well detailed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Fast delivery, very well packaged products. No complaints!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Order arrived in perfect condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Easy to use site, very well presented, very short delivery times which is great! Products well packaged, so no breakage in the parcel!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
ras,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2020
Extremely careful packing. Well done!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/11/2020
I have no doubts about the quality of the products I already know... But two items arrived in poor condition even though they were to be offered... Disappointing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2020
Delighted with my order and the service. Just one star less for the not very eco-friendly packaging :-/
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/11/2020
Delivery on time. However, disappointed with the delivery man who rang the bell and by the time he arrived had thrown the box over the fence and was no longer there. I hope I won't have anything broken when I open the children's chocolates.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2020
Delivery on the day announced super well packaged a pleasure to order how does your customer service work on the internet I am a customer at the store in vaison la romaine
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/11/2020
One was broken
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
Fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
Fast delivery Neat parcel Everything's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
🥳
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2020
Satisfied with the site presentation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2020
Delivery a little long and postage expensive but excellent product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Simple, clear navigation. Good product description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2020
Great! Quick and efficient delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Nice site, delivery on time, can't wait to eat my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2020
Very good user experience. User-friendly site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
delighted with my order, the packaging is very neat!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
Products as good as ever. Fast delivery, well packaged for transport and protection, perfect for our year-end gourmet gifts.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Package well received contents very well protected bravo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
I had a parcel sent to Metropolitan France, I myself live in Martinique; I was kept informed of the processing of my shipment throughout its journey. The parcel arrived at its destination in excellent condition. Perfect.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/11/2020
Etwas unübersichtlich
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
Beautiful winter evenings ahead
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2020
A wide range of products, good quality and attentive customer service.
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