Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 413 published reviews
5 5 325 83% 4 564 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.

Reviews 3, 4 and 5 stars

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E
Elodie W.
Rating: 5 out of 5
following a purchase from 04/12/2025
There was an error in the delivery of my order to the pickup point, the customer service was responsive and immediately resent my package.
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Nadine P.
Rating: 5 out of 5
following a purchase from 05/12/2025
Very very good
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Sophie C.
Rating: 5 out of 5
following a purchase from 03/12/2025
Great fast delivery
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Doris D.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very good. All packaging products
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Jacques R.
Rating: 5 out of 5
following a purchase from 03/12/2025
No problem RAS
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Valerie C.
Rating: 4 out of 5
following a purchase from 05/12/2025
Order received on the proposed time, products well packaged
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Caroline L.
Rating: 5 out of 5
following a purchase from 28/11/2025
Well-packaged order. Just the small tablets were broken but the customer service was very responsive. And I received my package on time to give to my colleagues
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Rémi M.
Rating: 5 out of 5
following a purchase from 07/12/2025
Fast and careful shipping, great products I recommend
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Caroline L.
Rating: 5 out of 5
following a purchase from 07/12/2025
Well-packaged products and therefore in perfect condition. Everything is ok.
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Sonia A.
Rating: 5 out of 5
following a purchase from 05/12/2025
Very good. Quick. The products will be tasted at Christmas.
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Noemie B.
Rating: 5 out of 5
following a purchase from 05/12/2025
Perfect I recommend
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Marie S.
Rating: 5 out of 5
following a purchase from 03/12/2025
Package conforms to the order and very well packaged to avoid any breakage. I recommend and will return via the site.
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Francoise C.
Rating: 5 out of 5
following a purchase from 03/12/2025
order respected and deadline also
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Alexander M.
Rating: 5 out of 5
following a purchase from 06/12/2025
Top Deliveries
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Stephanie N.
Rating: 5 out of 5
following a purchase from 07/12/2025
Fast and very beautiful box
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Christine D.
Rating: 5 out of 5
following a purchase from 03/12/2025
The gift has arrived at the recipient for his birthday. He is very happy to discover the products from the Comptoir de Mathilde. Thank you very much.
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Marie N.
Rating: 5 out of 5
following a purchase from 05/12/2025
I am really not disappointed. The products are of very high quality and worth their price. I recommend it to everyone around me.
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Marie Helene G.
Rating: 3 out of 5
following a purchase from 27/11/2025
your contact person is great and helps us a lot less happy about the delivery I had requested to my home as I cannot move being sick it was delivered to a relay that's why I give it an average
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Anne-Laure F.
Rating: 5 out of 5
following a purchase from 29/11/2025
very happy with my purchases.
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Aurore M.
Rating: 5 out of 5
following a purchase from 30/11/2025
I love the products from the Comptoir de Mathilde.. The delivery was a bit long, but the main thing is that I received it on time
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Florian F.
Rating: 5 out of 5
following a purchase from 03/12/2025
Perfect
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Catherine D.
Rating: 5 out of 5
following a purchase from 28/11/2025
Perfect
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Lauriane D.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very happy with my purchases as usual
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Delphine E.
Rating: 5 out of 5
following a purchase from 01/12/2025
Very reactive and fast. I can have the package to give it as a gift for Christmas.
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Roxanne M.
Rating: 5 out of 5
following a purchase from 30/11/2025
Everything is perfect. Very well protected, it's great. Ideas to give and to enjoy oneself. Thank you
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Segolene S.
Rating: 5 out of 5
following a purchase from 05/12/2025
Fast shipping
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Colette R.
Rating: 5 out of 5
following a purchase from 06/12/2025
Very well packaged, no breakage, great
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Melanie G.
Rating: 5 out of 5
following a purchase from 28/11/2025
I ordered several different products. A whole part of the chocolates were broken, I was quickly sent new chocolates that were intact this time. I thank the after-sales service for the solution provided.
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Sebastien T.
Rating: 5 out of 5
following a purchase from 28/11/2025
Quality packaging no difficulty with the transport of my order
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Anne-Laure M.
Rating: 5 out of 5
following a purchase from 28/11/2025
Impeccable
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Kristina L.
Rating: 5 out of 5
following a purchase from 29/11/2025
Everything is perfect, it arrived on time!
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Marie P.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very good products, fast and careful delivery
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Mégane B.
Rating: 5 out of 5
following a purchase from 28/11/2025
Perfect
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Magalie O.
Rating: 4 out of 5
following a purchase from 28/11/2025
Order received (not fast! 11 days between the order and receipt) however very satisfied with the packaging.
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Thierry L.
Rating: 4 out of 5
following a purchase from 01/12/2025
Very good
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Lisa V.
Rating: 5 out of 5
following a purchase from 29/11/2025
Perfect
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Coralie B.
Rating: 5 out of 5
following a purchase from 28/11/2025
Quick reception, careful and compliant shipping Perfect
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Oceane M.
Rating: 5 out of 5
following a purchase from 28/11/2025
Perfect
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Jean-Philippe J.
Rating: 5 out of 5
following a purchase from 30/11/2025
The order met my expectations
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Julie B.
Rating: 5 out of 5
following a purchase from 30/11/2025
delicious
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