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A
Rating: 5 out of 5
Just perfect. A great gift to put under the tree
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Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 414 published reviews
Summary of reviews
Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.
Reviews 3, 4 and 5 stars
Reset filtersL
Rating: 5 out of 5
Always o top!!!
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A
Rating: 5 out of 5
Products conform and very well packaged. Delivery time respected.
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M
Rating: 5 out of 5
Impeccable delivery and parcel, everything was superbly packaged. Very happy with my order.
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F
Rating: 5 out of 5
Very good and fast delivery
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A
Rating: 5 out of 5
Great products, fast delivery.
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K
Rating: 5 out of 5
Very good products, fast delivery
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H
Rating: 3 out of 5
After ordering €160 worth of chocolate, I couldn't wait to discover my gift. What a disappointment when, alas, I saw a tiny sample of chocolate spread. I love your chocolates. But between the ''sample'' gifts and the loyalty points that can be accumulated for a content you don't know about ... It's disappointing. I'm thinking of doing my Christmas shopping elsewhere next time.
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Response from Le Comptoir de Mathilde
Hello Harmonie,
Thank you for your feedback and for your confidence in our chocolates. We are sorry to hear that the gift you received did not meet your expectations. Your feedback is important to us, and we take note of your comments about the samples and the loyalty program. We look forward to seeing you again soon and providing you with a more satisfying experience.
Yours sincerely
The Comptoir de Mathilde team
Thank you for your feedback and for your confidence in our chocolates. We are sorry to hear that the gift you received did not meet your expectations. Your feedback is important to us, and we take note of your comments about the samples and the loyalty program. We look forward to seeing you again soon and providing you with a more satisfying experience.
Yours sincerely
The Comptoir de Mathilde team
I
Rating: 5 out of 5
Beautiful products and reliable delivery. I am a fan!
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D
Rating: 5 out of 5
All right!
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M
Rating: 5 out of 5
very good products
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S
Rating: 5 out of 5
Quality product 😉
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F
Rating: 5 out of 5
Top
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I
Rating: 5 out of 5
X
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N
Rating: 5 out of 5
Super everything went well
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E
Rating: 3 out of 5
Too bad the calendar didn't fit and all the chocolates fell off.
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L
Rating: 5 out of 5
Fine
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O
Rating: 5 out of 5
TOP
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M
Rating: 5 out of 5
Everything perfect!
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C
Rating: 5 out of 5
Perfect
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R
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
absolutely delicious coffee beans
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M
Rating: 4 out of 5
Very good products and nice surprises every day
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Delivery respected, the chocolates are delicious according to my granddaughter, as are the products I have had the opportunity to buy from you.
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L
Rating: 5 out of 5
Delivery of the calendar as ordered and on time. nothing to report.
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J
Rating: 4 out of 5
Product as ordered. Slight problem with the packaging, which was not properly sealed.
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V
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Perfect control 👌👌
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N
Rating: 5 out of 5
Order received promptly, everything was very well packaged/protected, nothing to complain about except that I can't wait to repeat the experience.
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G
Rating: 5 out of 5
Delighted
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A
Rating: 3 out of 5
No is actually also wrong. I contacted customer services about a part of the shipment that arrived broken, but they didn't respond. I am very disappointed. I won't be ordering anything from them again.
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M
Rating: 5 out of 5
Very good product Product very well packaged so well protected in the box during the meat.
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L
Rating: 5 out of 5
the chocolate was delicious it did not last long thank you
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C
Rating: 5 out of 5
Hello, the advent calendar is great except that it lacks a little notice to know what you can use it with.
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B
Rating: 5 out of 5
fine
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A
Rating: 5 out of 5
Excellent, I'm delighted with my purchase 😋
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C
Rating: 5 out of 5
CLEAR
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I
Rating: 5 out of 5
Very satisfied
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H
Rating: 5 out of 5
Fast delivery and very good spread.
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