Customer reviews of Le Comptoir de Mathilde

9,4 /10

Based on 6 359 published reviews

5 5 274 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

Reviews 3, 4 and 5 stars

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Cécile M.

Published on 14/02/2023 à 15h45 following a purchase from 08/02/2023

I love the products and order 3/4 times a year. For gifts there are always ideas, and above all the products are of very good quality.

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beatrice P.

Published on 14/02/2023 à 14h13 following a purchase from 07/02/2023

I bought some chocolates and found that they were not very good, very hard and tasteless. I was disappointed.

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Muriel G.

Published on 14/02/2023 à 12h25 following a purchase from 06/02/2023

Super fast super good!

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Audrey A.

Published on 12/02/2023 à 08h23 following a purchase from 06/02/2023

Perfect as usual!

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Jean-Paul U.

Published on 12/02/2023 à 00h24 following a purchase from 29/01/2023

Easy to order, fast delivery, well-protected parcel

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marie christine S.

Published on 10/02/2023 à 18h17 following a purchase from 31/01/2023

Everything was perfect except for a chocolate that broke in the middle of the order. Everything was impeccable, no marks on the parcel and the chocolate is very difficult to break, it looks like it was broken before it was sent?

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Response from Le Comptoir de Mathilde Published on 14/02/2023

We are very sorry for the damaged item received. We are always very careful and check all the products ordered on our website before they are dispatched. We do our utmost to ensure that your order arrives in the best possible condition, but it can happen that an item is damaged in transit. You can contact our customer service department by e-mail so that we can provide you with a rapid solution: a card with our contact details is included in your parcel. Have a nice day!

Florine V.

Published on 10/02/2023 à 17h31 following a purchase from 06/02/2023

Super site, very intuitive

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PASCALE T.

Published on 10/02/2023 à 15h20 following a purchase from 19/12/2022

perfect

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Vanessa R.

Published on 09/02/2023 à 15h45 following a purchase from 31/01/2023

Very good: good spreads and fast delivery, perfect!

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Valéry C.

Published on 07/02/2023 à 20h18 following a purchase from 30/01/2023

Spreads too good. A real treat. Only complaint: the jars are too small.

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Eric B.

Published on 07/02/2023 à 17h06 following a purchase from 04/11/2022

Nothing special about the delivery.
It arrived on time.

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Florine V.

Published on 07/02/2023 à 15h12 following a purchase from 29/01/2023

The chocolates are extremely good, and everything is prepared with care.

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JACQUELINE B.

Published on 07/02/2023 à 15h01 following a purchase from 30/01/2023

Excellent, delivery in 3 days.

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Carole N.

Published on 07/02/2023 à 14h13 following a purchase from 31/01/2023

Perfect

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Clementine R.

Published on 07/02/2023 à 14h03 following a purchase from 31/01/2023

Great products, very fast delivery and well protected.

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Glwadys V.

Published on 05/02/2023 à 17h24 following a purchase from 31/01/2023

Always so fast, so good, well packaged and a little gift to boot! I've been a fan for several years now!

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Dominique V.

Published on 04/02/2023 à 16h12 following a purchase from 30/01/2023

Always top-notch, from order to delivery

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Laure C.

Published on 04/02/2023 à 15h43 following a purchase from 30/01/2023

Super, neat packaging, I love it

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Max M.

Published on 03/02/2023 à 16h54 following a purchase from 12/12/2022

After a problem with the transport (Belgium), the counter reacted immediately and sent back the order, which arrived safely, and the products were much appreciated (pepper mill and jars of baba au rhum).

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PHILIPPE B.

Published on 31/01/2023 à 17h55 following a purchase from 26/01/2023

Very good and quick. Still to be tasted. But I don't think I'll be disappointed.

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ANNE SOPHIE R.

Published on 30/01/2023 à 08h03 following a purchase from 21/01/2023

with a gift is great

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Emmanuelle L.

Published on 29/01/2023 à 20h27 following a purchase from 13/01/2023

Order received fairly quickly. Excellent products with delicious fragrances.

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Jean-Paul U.

Published on 29/01/2023 à 12h44 following a purchase from 22/01/2023

Easy ordering, fast shipping, well packaged, delighted with the product.

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MURIELLE I.

Published on 26/01/2023 à 14h02 following a purchase from 17/01/2023

very good understanding of the site; easy to navigate.

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sabine G.

Published on 25/01/2023 à 15h21 following a purchase from 19/01/2023

I know your products, my children and I have been in one of your stores at Christmas and I was very happy to taste your products. That's why I placed an order for a friend's birthday so he could taste your delicious products.

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Muriel G.

Published on 24/01/2023 à 22h02 following a purchase from 18/01/2023

Lots of choice and the order arrived very quickly!

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Laure M.

Published on 23/01/2023 à 11h48 following a purchase from 13/01/2023

Ordered online for a gift delivery: great service, fast and reliable. But no feedback on the chocolates themselves.

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Florent R.

Published on 23/01/2023 à 10h50 following a purchase from 14/01/2023

Clear website, fast delivery, product conforms to order and is very well packaged! I can only recommend it!

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Emmanuelle L.

Published on 21/01/2023 à 15h23 following a purchase from 15/01/2023

Perfect!

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Sandy D.

Published on 20/01/2023 à 21h48 following a purchase from 09/01/2023

Easy to order on the site and fast shipping with care

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Philippe I.

Published on 18/01/2023 à 16h12 following a purchase from 06/01/2023

RAS site easily accessible top delivery date met I recommend this site

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Amandine S.

Published on 17/01/2023 à 19h51 following a purchase from 10/01/2023

Very intuitive site, very clear product descriptions...

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Christelle R.

Published on 17/01/2023 à 18h13 following a purchase from 11/01/2023

Very good

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Patrice P.

Published on 17/01/2023 à 14h23 following a purchase from 11/01/2023

Very good, impeccable service, careful and attentive. I recommend it!

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Julie C.

Published on 13/01/2023 à 21h04 following a purchase from 02/01/2023

Good choice, always easy to find gifts.

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Johan M.

Published on 10/01/2023 à 17h08 following a purchase from 03/01/2023

Very fast delivery, well protected, nothing but good!

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Alain C.

Published on 08/01/2023 à 11h30 following a purchase from 12/12/2022

I love all your products. Several products ordered at the same time on your site arrived in a single package without any problem. I particularly liked the quality of the packaging.

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Anthony G.

Published on 07/01/2023 à 21h25 following a purchase from 02/01/2023

Choice of products, quality products, impeccable packaging

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Nathalie H.

Published on 07/01/2023 à 16h53 following a purchase from 31/12/2022

Correct site. Not too much searching to find a product.

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Aurélie R.

Published on 06/01/2023 à 19h07 following a purchase from 06/12/2022

Very much appreciated

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