Customer reviews of Le Comptoir de Mathilde

I

Isabelle R.

Rating: 3 out of 5

Published on 23/05/2023 à 17h19 following a purchase from 09/05/2023

Tempting photos of the site.

Translated reviews

N

Nicole J.

Rating: 4 out of 5

Published on 07/04/2023 à 13h15 following a purchase from 01/04/2023

Perfect delivery, arrived on time and in good condition.

Translated reviews

M

Martine M.

Rating: 4 out of 5

Published on 06/04/2023 à 22h11 following a purchase from 30/03/2023

Fast delivery

Translated reviews

I

Isabelle F.

Rating: 4 out of 5

Published on 18/03/2023 à 17h50 following a purchase from 14/03/2023

The site is well designed

Translated reviews

B

Béatrice Z.

Rating: 4 out of 5

Published on 08/03/2023 à 13h54 following a purchase from 27/02/2023

very well

Translated reviews

S

Sanson N.

Rating: 4 out of 5

Published on 07/03/2023 à 13h12 following a purchase from 01/03/2023

Address management is very complicated....

Translated reviews

C

Catherine F.

Rating: 4 out of 5

Published on 01/03/2023 à 15h14 following a purchase from 23/02/2023

ergonomic site, easy-to-find products

Translated reviews

B

beatrice P.

Rating: 3 out of 5

Published on 14/02/2023 à 14h13 following a purchase from 07/02/2023

I bought some chocolates and found that they were not very good, very hard and tasteless. I was disappointed.

Translated reviews

M

marie christine S.

Rating: 4 out of 5

Published on 10/02/2023 à 18h17 following a purchase from 31/01/2023

Everything was perfect except for a chocolate that broke in the middle of the order. Everything was impeccable, no marks on the parcel and the chocolate is very difficult to break, it looks like it was broken before it was sent?

Translated reviews

Response from Le Comptoir de Mathilde Published on 14/02/2023

We are very sorry for the damaged item received. We are always very careful and check all the products ordered on our website before they are dispatched. We do our utmost to ensure that your order arrives in the best possible condition, but it can happen that an item is damaged in transit. You can contact our customer service department by e-mail so that we can provide you with a rapid solution: a card with our contact details is included in your parcel. Have a nice day!

E

Eric B.

Rating: 4 out of 5

Published on 07/02/2023 à 17h06 following a purchase from 04/11/2022

Nothing special about the delivery.
It arrived on time.

Translated reviews

A

ANNE SOPHIE R.

Rating: 4 out of 5

Published on 30/01/2023 à 08h03 following a purchase from 21/01/2023

with a gift is great

Translated reviews

N

Nathalie H.

Rating: 4 out of 5

Published on 07/01/2023 à 16h53 following a purchase from 31/12/2022

Correct site. Not too much searching to find a product.

Translated reviews

S

Sanson N.

Rating: 3 out of 5

Published on 05/01/2023 à 13h13 following a purchase from 29/12/2022

On the site, no matter how many orders I've made (over 600 euros in December), I'm a "panier" and not a Customer. The proof is this evaluation of the last "basket"

Translated reviews

G

Gisèle D.

Rating: 4 out of 5

Published on 04/01/2023 à 16h58 following a purchase from 29/12/2022

Everything is perfect except the price of delivery which is too high.

Translated reviews

M

Marie Anna P.

Rating: 4 out of 5

Published on 29/12/2022 à 14h48 following a purchase from 20/12/2022

I found the same products as in the store. I didn't quite understand why the person who orders online is the one who picks up the order. It was a gift

Translated reviews

C

Carinne D.

Rating: 4 out of 5

Published on 27/12/2022 à 19h06 following a purchase from 20/12/2022

Very good site delivery arrived on time perfect. Would recommend.

Translated reviews

G

Gisèle D.

Rating: 4 out of 5

Published on 27/12/2022 à 13h11 following a purchase from 15/12/2022

Delivery charges are too high

Translated reviews

F

Francesca P.

Rating: 4 out of 5

Published on 23/12/2022 à 13h33 following a purchase from 12/12/2022

Super happy with my order

Translated reviews

A

Anne laure S.

Rating: 4 out of 5

Published on 21/12/2022 à 13h53 following a purchase from 10/12/2022

Overall, I'm satisfied, with just one minor comment on the rum babas: I'm a bit dubious about the airtightness of the jar, as I got quite a bit of rum on the paper surrounding the jar and on the jar itself, which was sticky. Otherwise the order was very well packaged, thank you very much.

Translated reviews

M

Marc F.

Rating: 3 out of 5

Published on 16/12/2022 à 18h57 following a purchase from 29/11/2022

Delivery 3 to 5 working days, received 2 weeks after order.

Translated reviews

D

Dominique B.

Rating: 4 out of 5

Published on 15/12/2022 à 17h08 following a purchase from 05/12/2022

Ditto

Translated reviews

P

pauline L.

Rating: 4 out of 5

Published on 15/12/2022 à 16h46 following a purchase from 27/11/2022

An original and perfect gift! But be careful, because the delivery time is longer than expected!

Translated reviews

C

Carole R.

Rating: 3 out of 5

Published on 15/12/2022 à 14h31 following a purchase from 06/12/2022

If you suffer from food allergies, don't bother... Incomplete composition information on the website: traces of gluten are not indicated, which means that the person for whom the product was intended cannot consume it. As this is an allergen, it's surprising not to mention it. Apart from that, delivery was fast and the products very good... in the opinion of those who can eat them...

Translated reviews

D

Delphine P.

Rating: 4 out of 5

Published on 11/12/2022 à 15h12 following a purchase from 06/11/2022

The website is easy to use and makes you want to discover the Comptoir de Mathilde product range.

Translated reviews

J

Josefa F.

Rating: 3 out of 5

Published on 10/12/2022 à 14h41 following a purchase from 25/11/2022

Non-existent customer service. A product arrived broken and despite an email and a call no return to date.

Translated reviews

S

Sophie B.

Rating: 3 out of 5

Published on 09/12/2022 à 16h02 following a purchase from 25/11/2022

Products always top, but delivery time much longer than advertised!

Translated reviews

C

Celia M.

Rating: 4 out of 5

Published on 09/12/2022 à 12h15 following a purchase from 02/12/2022

I am very happy with my delivery, however I have a package with small jars of Spread that arrived broken.

Translated reviews

Y

yannick M.

Rating: 3 out of 5

Published on 08/12/2022 à 16h24 following a purchase from 25/11/2022

well packaged, a little slow to ship

Translated reviews

P

Priscillia K.

Rating: 3 out of 5

Published on 08/12/2022 à 16h13 following a purchase from 21/11/2022

Clear headings and easy-to-find products.

Translated reviews

N

Nathalie H.

Rating: 4 out of 5

Published on 06/12/2022 à 21h09 following a purchase from 25/11/2022

Correct site, easy to find the items you want to order.

Translated reviews

E

elisabeth F.

Rating: 3 out of 5

Published on 06/12/2022 à 19h35 following a purchase from 25/11/2022

medium good

Translated reviews

A

annick R.

Rating: 4 out of 5

Published on 06/12/2022 à 17h56 following a purchase from 25/11/2022

Good products

Translated reviews

M

Marjorie V.

Rating: 4 out of 5

Published on 02/12/2022 à 17h31 following a purchase from 25/11/2022

I always get a bug when I want to set up my account.

Translated reviews

S

Sylvie C.

Rating: 4 out of 5

Published on 30/11/2022 à 18h18 following a purchase from 24/11/2022

I can't evaluate the products because they are gifts, so I haven't tasted them, but the packaging is impeccable, well done.

Translated reviews

H

helder F.

Rating: 4 out of 5

Published on 25/11/2022 à 13h24 following a purchase from 19/11/2022

Very good

Translated reviews

V

Valérie D.

Rating: 4 out of 5

Published on 16/11/2022 à 10h18 following a purchase from 05/11/2022

Good choices on the site

Translated reviews

F

Florent T.

Rating: 3 out of 5

Published on 25/10/2022 à 16h24 following a purchase from 17/10/2022

Good products

Translated reviews

C

Célia B.

Rating: 4 out of 5

Published on 21/10/2022 à 13h53 following a purchase from 14/10/2022

Not yet open

Translated reviews

E

Eva L.

Rating: 4 out of 5

Published on 20/09/2022 à 15h35 following a purchase from 12/09/2022

Clear, simple, attractive Very good

Translated reviews

M

Marguerite D.

Rating: 4 out of 5

Published on 15/07/2022 à 08h41 following a purchase from 05/07/2022

Very good

Translated reviews