English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
C
Rating: 5 out of 5
CLEAR
Translated reviews
Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 359 published reviews
Summary of reviews
The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.
Reviews 3 and 5 stars
Reset filtersM
Rating: 5 out of 5
Top
Translated reviews
J
Rating: 5 out of 5
Super products, perfect service. ⭐️⭐️⭐️⭐️⭐️++
Translated reviews
L
Rating: 5 out of 5
Top!
Translated reviews
F
Rating: 5 out of 5
I am absolutely satisfied with all the products I have purchased.
Translated reviews
V
Rating: 5 out of 5
Very fast delivery, top order.
Translated reviews
F
Rating: 5 out of 5
Careful dispatch, items very well protected.
Translated reviews
V
Rating: 5 out of 5
Responsive, professional customer service
Translated reviews
D
Rating: 5 out of 5
Package received quickly and good products
Translated reviews
P
Rating: 5 out of 5
Very satisfied
Translated reviews
F
Rating: 5 out of 5
perfect
Translated reviews
Response from Le Comptoir de Mathilde
Thank you Fabienne for your positive feedback! We are delighted that you have appreciated our products and services. We look forward to seeing you again at Le Comptoir de Mathilde.
J
Rating: 5 out of 5
Everything worked out perfectly. Merci!
Translated reviews
C
Rating: 5 out of 5
Great products Well packed parcel
Translated reviews
D
Rating: 5 out of 5
Order conforms. Delivery and packaging well cared for
Translated reviews
Response from Le Comptoir de Mathilde
We are delighted that you were satisfied with your order on our website Le Comptoir de Mathilde. We always do our best to offer a quality service to our customers. Thank you very much for your 5/5 rating and for your positive review of our products and service. We hope to see you soon on our site for new orders!
F
Rating: 5 out of 5
the flavours were perfect.
Translated reviews
G
Rating: 3 out of 5
First of all, I'd like to point out that the person I spoke to on the phone deserves 5 stars. She listened to me and tried several times to help me with my enquiries. Thank you for your help! However, delivery is too expensive and you can't choose the day of delivery (like Colissimo for example), it's chocolate and the aim is not to let the products melt... What's more, an e-mail was sent to me indicating a Monday departure, but no trace of the parcel on the post office's website (probably a computer bug that also affected the establishment, I believe), even though the date of receipt was different. Finally, the final choice of order was not precise enough: I would have liked to have been able to integrate the various elements into the bag purchased, but this was not offered.
Translated reviews
Response from Le Comptoir de Mathilde
Thank you for your feedback, we are delighted that our team was able to help you with your enquiry. As for the delivery, we understand your frustration and we are currently studying different options to improve this service. Please feel free to use the delivery tab to leave instructions for our order pickers. We thank you for your constructive comments and hope to see you soon on our site.
K
Rating: 5 out of 5
The best! Quality and responsiveness!
Translated reviews
V
Rating: 5 out of 5
Too good
Translated reviews
A
Rating: 5 out of 5
Impeccable and delicious product. A delay in delivery but understandable given the social events at the time. Thank you
Translated reviews
V
Rating: 5 out of 5
The products are always a delight!
Translated reviews
G
Rating: 5 out of 5
Very good
Translated reviews
F
Rating: 5 out of 5
Ordered on time and correctly!
Translated reviews
N
Rating: 5 out of 5
Received in good condition and the products are super good.
Translated reviews
A
Rating: 5 out of 5
Order received very quickly. The products are great. I highly recommend
Translated reviews
C
Rating: 5 out of 5
Fast delivery and excellent products
Translated reviews
P
Rating: 5 out of 5
Good products. Just a waste of cardboard and paper for the parcel.
Translated reviews
A
Rating: 5 out of 5
Really delicious spreads
Translated reviews
R
Rating: 5 out of 5
Excellent products and top-quality service!
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
F
Rating: 5 out of 5
We ordered the big basket for our sick colleague. Very fast delivery and the basket was beautiful.
Translated reviews
B
Rating: 5 out of 5
Top!
Translated reviews
F
Rating: 5 out of 5
tip top
Translated reviews
A
Rating: 5 out of 5
Everything was perfect and on time 👌🏻
Translated reviews
A
Rating: 5 out of 5
Fast and accurate delivery, well packaged and delicious products. :)
Translated reviews
T
Rating: 5 out of 5
Fast delivery and excellent tracking
Translated reviews
K
Rating: 5 out of 5
Top of the top
Translated reviews
Response from Le Comptoir de Mathilde
Thank you Karine for your review of Le Comptoir de Mathilde! We are delighted that you enjoyed our service and products. Don't hesitate to come back and visit us, we'll always be here to offer you the best!
C
Rating: 5 out of 5
Fast, accurate delivery
Translated reviews
S
Rating: 5 out of 5
Nothing to report, everything is perfect
Translated reviews
Response from Le Comptoir de Mathilde
Thank you very much for your positive review of our website Le Comptoir de Mathilde. We are delighted that everything went well for you and hope to see you soon on our site.
V
Rating: 5 out of 5
Perfect Fast, careful delivery So satisfied that I placed another, larger order the day after.
Translated reviews
Response from Le Comptoir de Mathilde
Thank you very much for your positive feedback on Le Comptoir de Mathilde. Your satisfaction is our priority, which is why we make every effort to offer you quality service. We are delighted that your shopping experience was perfect and that you have renewed your confidence in our company. We hope to see you soon among our loyal customers!
S
Rating: 5 out of 5
A real treat!
Translated reviews
Response from Le Comptoir de Mathilde
Thank you very much for your positive message! We are delighted that you like our products and we are always happy to know that our customers are satisfied. We hope to see you soon at Le Comptoir de Mathilde!