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A
Rating: 3 out of 5
Easy-to-use site, very fast delivery
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Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 411 published reviews
Summary of reviews
Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.
3 star reviews
Reset filtersA
Rating: 3 out of 5
Very pretty products but average quality chocolate. Package of pots of spread arrived cracked (2 broken pots out of 3) I expected better ...
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Response from Le Comptoir de Mathilde
Hi Ingrid, I'm sorry to hear that you've received broken pots of spread. Have you contacted Customer Service to let them know? If not, please do not hesitate to write to me at [email protected] (if possible with photos) so that we can compensate you appropriately. Sincerely
A
Rating: 3 out of 5
Unfortunately, two pots arrived broken.
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A
Rating: 3 out of 5
This questionnaire is too precise, if you give stars for a product, it's superfluous to have to enter more text....
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A
Rating: 3 out of 5
Problems with the packaging of the parcel, product deteriorates, problem managed without any real commercial dimension. Will not repeat.
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A
Rating: 3 out of 5
A bit expensive... It's cheaper if you buy local (same product)
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