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S
Rating: 5 out of 5
Very good products, well packaged for delivery and it was fast
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Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 412 published reviews
Summary of reviews
Le Comptoir de Mathilde earns praise for consistently excellent product quality, with reviews highlighting quality products, delicious treats, and reliably well-presented items that arrive intact. Delivery is repeatedly described as fast and careful, with items well packaged and protected, including insulated bags and ice packs to preserve freshness during heatwaves. Customer service and purchasing experience are noted as ultra responsive and smooth, with quick help and seamless ordering. Overall, customers report dependable, thorough packaging, on-time arrivals, and satisfying gift-ready products.
Reviews 4 and 5 stars
Reset filtersO
Rating: 5 out of 5
delicious products
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E
Rating: 5 out of 5
Very good products in a rather elegant basket to make a nice gift.
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M
Rating: 5 out of 5
Very well packaged, true to the photo, thank you
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P
Rating: 5 out of 5
Super
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C
Rating: 5 out of 5
I had an issue with a jar of crepes. The follow-up on the problem was handled very quickly and the replacement as well
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N
Rating: 5 out of 5
Very satisfied
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C
Rating: 5 out of 5
I love it!!!
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M
Rating: 5 out of 5
The products are true to themselves: delicious. Congratulations
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E
Rating: 5 out of 5
Super fast in ordering, product as described and makes you want it. The gift boxes are well stocked
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F
Rating: 4 out of 5
Very fast shipping. A bit disappointed by the quality of the chocolate, we have a hard time distinguishing the different flavors, it's a shame. Nice packaging for Mother's Day.
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C
Rating: 4 out of 5
I just have a comment, we should differentiate the billing address and the delivery address. If we want to make a gift... the delivery becomes a "mess"
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B
Rating: 5 out of 5
Very good products
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S
Rating: 5 out of 5
Package conforms to the order. However, it was not delivered to the indicated parcel relay but the person was contacted to choose a new parcel relay.
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N
Rating: 5 out of 5
Excellent, cannelés, crêpes, rum babas. I highly recommend these delicious desserts.
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M
Rating: 5 out of 5
Fast reception. Very careful packaging. Delicious chocolates and terrines! Happy with the order!
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C
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
excellent
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N
Rating: 5 out of 5
Excellent products. Very nice surprises, like the white chocolate-hazelnut spread that I really liked, even though I'm not particularly a fan of white chocolate to begin with. I can't wait to try the other spreads when I finish this jar.
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F
Rating: 5 out of 5
Always very good products
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I
Rating: 4 out of 5
Too bad the painting chocolate was too thick, too hard to eat for a child
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Response from Le Comptoir de Mathilde
Hello Isabelle,
Thank you very much for your feedback and your rating. We are delighted that you tried our painting chocolate. We take your comment regarding its thickness into account and we will examine it to improve the experience for younger ones. Your opinion is precious to us!
Best regards,
The team at Comptoir de Mathilde
Thank you very much for your feedback and your rating. We are delighted that you tried our painting chocolate. We take your comment regarding its thickness into account and we will examine it to improve the experience for younger ones. Your opinion is precious to us!
Best regards,
The team at Comptoir de Mathilde
M
Rating: 5 out of 5
I love the Comptoir de Mathilde, especially the Babas ;-)
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B
Rating: 5 out of 5
fast shipping and excellent products.
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L
Rating: 5 out of 5
Top, very responsive customer service and a business that cares about its clients! Interesting discounts and quality products
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R
Rating: 5 out of 5
perfect products as usual
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S
Rating: 5 out of 5
Good products
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C
Rating: 5 out of 5
Great! And I'm about to order again
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V
Rating: 5 out of 5
The products are excellent and the package arrived quickly.
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M
Rating: 5 out of 5
It is the best hazelnut paste we know.
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C
Rating: 5 out of 5
Well received very well packaged I recommend
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A
Rating: 5 out of 5
Order complete and received on time. Perfect packaging. Very good chocolates
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C
Rating: 5 out of 5
Everything was ok.
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H
Rating: 5 out of 5
Delicious!
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C
Rating: 5 out of 5
I ordered chocolates and babas for a birthday. They were perfectly protected inside. Beautiful presentation.
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S
Rating: 5 out of 5
Perfect, impeccable package and top products.
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P
Rating: 5 out of 5
Fast delivery. Product conforms to the order. Product well packaged.
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L
Rating: 5 out of 5
A bit expensive but the products are excellent!!!
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J
Rating: 5 out of 5
no issues
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S
Rating: 5 out of 5
Very good experience, fast delivery and good products
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V
Rating: 5 out of 5
Good product !!
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