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T
Rating: 4 out of 5
Very good product, fast delivery.
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Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 357 published reviews
Summary of reviews
The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.
4 star reviews
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Rating: 4 out of 5
Good
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R
Rating: 4 out of 5
Yummy
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K
Rating: 4 out of 5
Nice article (gift basket) and a small jar of spread offered, nice. Small downside, the delivery costs are expensive.
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R
Rating: 4 out of 5
Good evening products, beautiful gift ideas
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R
Rating: 4 out of 5
Very happy
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V
Rating: 4 out of 5
Good products but quite expensive, too bad the shipping is long and the advent calendar arrived damaged
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B
Rating: 4 out of 5
Excellent original product and good! Fast delivery
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T
Rating: 4 out of 5
The spreads are delicious!!! However, I was a bit disappointed by the Dubai chocolate bar; given the price, I expected it to be well filled inside... which was not the case, unfortunately.
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C
Rating: 4 out of 5
happy with the received products
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C
Rating: 4 out of 5
Truffle mustard is to die for!! Delicious
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A
Rating: 4 out of 5
Excellent product and good quality
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C
Rating: 4 out of 5
ras
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E
Rating: 4 out of 5
Everything is perfect...as usual
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J
Rating: 4 out of 5
-
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G
Rating: 4 out of 5
Perfect
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B
Rating: 4 out of 5
Quality products and fast delivery
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C
Rating: 4 out of 5
very good quality of products
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N
Rating: 4 out of 5
The chocolates arrived a bit soft
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S
Rating: 4 out of 5
Top
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L
Rating: 4 out of 5
satisfied
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M
Rating: 4 out of 5
The packaging and delivery were good, but my rum babas arrived all mushy, while the rum babas were fine, in the same box. Either the rum babas were already damaged before packaging, or they are not made with the same recipe as the rum babas. I was a bit disappointed with the rum baba jar, the mushiness looks very ugly as a gift.
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Y
Rating: 4 out of 5
All products received. Unfortunately, 3 chocolate products were broken. Contacted Le Comptoir de Mathilde in various ways. But unfortunately, nothing has been heard back.
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L
Rating: 4 out of 5
Very good products and well presented
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C
Rating: 4 out of 5
Given the amount, I would have appreciated a commercial gesture
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J
Rating: 4 out of 5
Already two purchases, one in-store, the other online, and both times no promised gift for purchases over €80... Otherwise, yes, the chocolates are beautiful and good, a bit expensive though, the best are the rum babas.
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C
Rating: 4 out of 5
The chocolate is delicious, everything is well packaged, the only downside is that I ordered the bars with sheep and I received chickens and chicks, so I was disappointed when receiving the package because it was not my order.
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L
Rating: 4 out of 5
Some good chocolate
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B
Rating: 4 out of 5
I was used to the Harry Potter hot chocolate bombs and I am not disappointed with the new ones. However, it's a shame that you are regularly out of stock.
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R
Rating: 4 out of 5
VERY GOOD
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A
Rating: 4 out of 5
Very good products, fast delivery.
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J
Rating: 4 out of 5
Order delivered quickly and carefully in accordance with what I had ordered, nothing to complain about this merchant.
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L
Rating: 4 out of 5
Received broken item. I received a replacement 1 month later, it's good but too bad the delay.
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P
Rating: 4 out of 5
Hello, the products have arrived and conform to the order, but delivery against signature not seen the deliveryman.
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V
Rating: 4 out of 5
The products are quality, too bad the shipping costs are so high.
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Response from Le Comptoir de Mathilde
We are sorry to hear that you find our delivery charges high. We make a point of offering quality products to our customers. We take note of your comment and will study the possibility of improving our delivery rates. Thank you for your feedback and your confidence in our brand. We hope to see you back on our site very soon.
E
Rating: 4 out of 5
I'm not disappointed with the products, but the problem is the shipping, which always misses something, so I'd give it one star less, but after that, customer service is very responsive.
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S
Rating: 4 out of 5
PARCEL RECEIVED PROMPTLY
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V
Rating: 4 out of 5
Christmas jam is excellent.
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C
Rating: 4 out of 5
I don't find truffled mustard very good! Sorry, but I've had better
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É
Rating: 4 out of 5
The chocolate is as good as ever. The only drawback is that it arrived broken, but I don't think it was during transport as the box was really well wrapped. Too bad it was a gift!
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