Customer reviews of Le Comptoir de Mathilde

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9,4 /10
Overall rating: 9,4 out of 10
Based on 6 357 published reviews
5 5 272 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

4 star reviews

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sandrine V.
Rating: 4 out of 5
following a purchase from 09/12/2024
The products corresponded to my order, but the spread box was torn off and so the jars were loose, one of which had leaked.
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MARIE T.
Rating: 4 out of 5
following a purchase from 01/12/2024
Satisfied but too bad there wasn't the little gourmet surprise indicated at 75 e for my order of 85.50e.
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François G.
Rating: 4 out of 5
following a purchase from 05/12/2024
Super un grand merci
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Chrystelle B.
Rating: 4 out of 5
following a purchase from 29/11/2024
The order was as expected and the parcel was very well cared for in terms of transport and successful delivery.
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Océane R.
Rating: 4 out of 5
following a purchase from 01/12/2024
Well received but not at the chosen relay point
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Léa L.
Rating: 4 out of 5
following a purchase from 29/11/2024
Order received, well packaged, no breakages and rather fast delivery.
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Isabelle B.
Rating: 4 out of 5
following a purchase from 29/11/2024
Fast, full order
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Jennifer L.
Rating: 4 out of 5
following a purchase from 29/11/2024
Hello, satisfied with my order. However, one product was damaged during transport. I sent an email and never received a return.
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CELINE G.
Rating: 4 out of 5
following a purchase from 29/11/2024
Good quality products, beautiful chocolate decorations to offer for the festive season.
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Sabine F.
Rating: 4 out of 5
following a purchase from 29/11/2024
Fine
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Maurane R.
Rating: 4 out of 5
following a purchase from 22/11/2024
Very well packaged, but impossible to track.
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BARBARA P.
Rating: 4 out of 5
following a purchase from 29/11/2024
NICE PRODUCTS BUT CHOCOLATE BREAKS !!!!
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LYDIE V.
Rating: 4 out of 5
following a purchase from 25/11/2024
Very good chocolates, but a little expensive. I always give them to my daughter, who loves them, but I was disappointed not to have been able to take advantage of the Black Friday offer for which I had received no information on the newsletter.
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Manon T.
Rating: 4 out of 5
following a purchase from 17/11/2024
Very good products and nice surprises every day
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Jean Christophe F.
Rating: 4 out of 5
following a purchase from 21/11/2024
Product as ordered. Slight problem with the packaging, which was not properly sealed.
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Marjorie M.
Rating: 4 out of 5
following a purchase from 21/11/2024
Very good! I just wanted a little more choice
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Catherine P.
Rating: 4 out of 5
following a purchase from 27/11/2024
Very nice product, sent on time.
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Francis L.
Rating: 4 out of 5
following a purchase from 26/11/2024
Fast delivery and quality products
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David E.
Rating: 4 out of 5
following a purchase from 20/11/2024
Very nice package, too bad your gift didn't live up to our orders.
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Cathrin G.
Rating: 4 out of 5
following a purchase from 06/11/2024
Perfect!
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Francesco U.
Rating: 4 out of 5
following a purchase from 16/11/2024
Okay
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Cathy M.
Rating: 4 out of 5
following a purchase from 13/11/2024
as described
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EUROP H.
Rating: 4 out of 5
following a purchase from 14/11/2024
Delivery ok Products good Too bad, 30% off the week after my purchase...
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Marijke D.
Rating: 4 out of 5
following a purchase from 06/11/2024
Smooth delivery, well packed
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Sophie L.
Rating: 4 out of 5
following a purchase from 08/11/2024
Everything perfect except the delivery. The delivery man didn't even ring, and I had to go and get the parcel. Which is a real problem for me.
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Christophe C.
Rating: 4 out of 5
following a purchase from 17/11/2024
Super good, delivery ok
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Marcelle P.
Rating: 4 out of 5
following a purchase from 07/11/2024
The price of delivery was a bit high but I understood when I received my order. SUPER PACKAGED
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philippe B.
Rating: 4 out of 5
following a purchase from 13/11/2024
I'm waiting to taste the product!?!
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Marie-Noĕlle F.
Rating: 4 out of 5
following a purchase from 07/11/2024
Very good tea
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Isabelle F.
Rating: 4 out of 5
following a purchase from 21/10/2024
A little expensive but very good quality
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Sabine V.
Rating: 4 out of 5
following a purchase from 13/10/2024
Very good products
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DESHAYES C.
Rating: 4 out of 5
following a purchase from 02/10/2024
I'm very satisfied. There were no problems.
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vidouta V.
Rating: 4 out of 5
following a purchase from 01/10/2024
Satisfied with my purchases but overall a little expensive (chocolate bar) that will limit my next purchase alas!
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Dori E.
Rating: 4 out of 5
following a purchase from 29/08/2024
The mustards are delicious, but two of them were not sealed well enough and opened in transport. I had them shipped to me at the hotel I was staying at in France. I live in the USA, where you do not ship to, so I cannot get these two jars replaced, which makes me a bit sad.
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Angeline S.
Rating: 4 out of 5
following a purchase from 27/06/2024
A lot of unnecessary packaging: pollution Nevertheless, delivery as ordered
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Gérard A.
Rating: 4 out of 5
following a purchase from 15/06/2024
As I expected, I'm happy to have pleased the people I gave it to.
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PASCALE B.
Rating: 4 out of 5
following a purchase from 13/06/2024
No problems with ordering on the site. Tracking and shipping OK. But as always, delivery by Colissimo was not professional: I asked for a one-day postponement which was confirmed by e-mail. But the deliveryman still turned up on the original date and I received a missed delivery e-mail! Fortunately, they delivered the next day... but Colissimo is definitely not a reliable partner, you should change service provider...
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Lauralee B.
Rating: 4 out of 5
following a purchase from 10/06/2024
Happy with the purchase but the note I asked for was not included in the parcel.
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Response from Le Comptoir de Mathilde
We're delighted you enjoyed your purchase! We're sorry about the little note, we'll make sure it doesn't happen again in the future. Thank you for your feedback."
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Julia S.
Rating: 4 out of 5
following a purchase from 11/06/2024
Truffle oil: the taste is not up to scratch. Lemon oil very good
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Odile B.
Rating: 4 out of 5
following a purchase from 28/05/2024
Good product, but the rum babas' dough lacks lightness.
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