Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 357 published reviews
5 5 272 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

5 star reviews

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Package arrived in perfect condition Products are very, very well protected Nothing to complain about
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2021
I already knew the brand (which I love) but I needed to place an order on the site for the first time and everything arrived superbly packaged, with no risk of it being damaged in transit. Perfect for heavy glass packaging in particular.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Very satisfied with my order, fast delivery. Some items were missing but customer service was very responsive and I received the rest quickly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Delivery on time. Products well packaged and protected.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
A complete, pleasant and easy-to-navigate site. Quality products, really well protected for shipping. Would recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Very easy to order. Excellent packaging, no risk of broken jars. Colissimo delivery: very good, because if you're away you know you can ask for home delivery again, or just go and pick up the parcel at the post office. I can't evaluate the products because I haven't eaten them yet.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Fast shipping
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Very careful and secure shipment to ensure no breakage, it's great. We can't wait to try the products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
An item arrived damaged and I have no response from the customer service department I contacted for an exchange. I'm very disappointed. I love your products but I can't offer damaged packaging.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
Make it easy to order with a variety and choice of products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
The order (during black friday) went well, delivery a little slow, but as expected.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Parcel arrived safely and on time. Products were well protected
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Very good chocolate, perfect delivery, only problem the 3 boxes of chocolates to break arrived already broken and for a gift it's unpleasant, for the other items everything was perfect.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Fast delivery, the jars are very well protected. I contacted customer service via messenger and they were really quick to respond.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Super well packed and no breakages. Delivery on time. Can't wait to taste everything.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Super order well packaged, nice product fast shipping
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
R A S
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Fast shipping and very well packaged products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Very good. Great selection of quality products, fast shipping, very well packaged.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Very clear, easy-to-use site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Delivery as expected.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Order arrived quickly, in several packages. 1 item arrived broken despite relatively careful packaging, which was returned to me the day after I contacted the service. Difficult to evaluate the items in my order since they are gifts for the holidays.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Very functional. Makes you want to buy everything
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Easy to navigate, delivery was on time and the products are top-notch.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Very good site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Efficient service!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Quality products, meticulous packaging of each product . I am delighted
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Order shipped quickly and very well packaged.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Easy to use website and fast delivery. All products are well packaged
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Ordered with ease, beautiful and good products, trouble-free delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Attractive, well-presented box.
Not yet tasted the products. Fast and careful delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Original, good quality products. I buy in store or on the site regularly, and I'm never disappointed!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
very satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Serious, fast and well packaged
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Nothing to say it's perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
very well
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Smooth, easy navigation
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