★★★★★
based on 6304 reviews published
Latest customer reviews
Logistics at its best both in terms of the team and the packaging. Quality product
Very good products
It was perfect
Very good
Super nice and very responsive customer service. Order delivered quickly. Thank you!
E
Super well packaged! And very happy with my package!
Cool and super
Very good and beautiful products
The order was complete and arrived on time
Very good product, nothing to say about the delivery
Quality products arrived in excellent condition and did not suffer from the heat thanks to a cooling system until delivery to the recipient. Thank you for everything
I recommend the product, perfectly packaged! Nothing to say!
Order of chocolates arrived melted at destination but fortunately the customer service is very competent
Thank you for your feedback and we are pleased to learn that you appreciated the responsiveness of our customer service. We understand the disappointment related to your chocolate order, and we hope you will have the opportunity to fully enjoy our products in the future.
Best regards,
Le Comptoir de Mathilde
Very good products, well packaged for delivery and it was fast
Delicious products
Very good products in a rather elegant basket to make a nice gift.
I saw the different mustard pots a bit bigger than what I received. The size of the mustard pot is really ridiculous
Very well packaged, true to the photo, thank you
Super
I had an issue with a jar of crepes. The follow-up on the problem was handled very quickly and the replacement as well
Very satisfied
I love it!!!
The products are true to themselves: delicious. Congratulations
Super fast in ordering, product as described and makes you want it. The gift boxes are well stocked
Delay far too long
Thank you for taking the time to share your opinion.
We are sorry that the delivery time seemed too long to you. Your order was for a personalized sugar box, a custom-made product with a preparation and shipping time of 8 to 14 working days, as indicated at the time of ordering.
However, we understand your disappointment and take your feedback into account. The satisfaction of our customers remains our priority.
Best regards,
The Comptoir de Mathilde team
Very fast shipping. A bit disappointed by the quality of the chocolate, we have a hard time distinguishing the different flavors, it's a shame. Nice packaging for Mother's Day.
I just have a comment, we should differentiate the billing address and the delivery address. If we want to make a gift... the delivery becomes a "mess"
Very good products
Package conforms to the order. However, it was not delivered to the indicated parcel relay but the person was contacted to choose a new parcel relay.
Excellent, cannelés, crêpes, rum babas. I highly recommend these delicious desserts.
Fast reception. Very careful packaging. Delicious chocolates and terrines! Happy with the order!
Perfect
Excellent
Excellent products. Very nice surprises, like the white chocolate-hazelnut spread that I really liked, even though I'm not particularly a fan of white chocolate to begin with. I can't wait to try the other spreads when I finish this jar.
Always very good products
Too bad the painting chocolate was too thick, too hard to eat for a child
Thank you very much for your feedback and your rating. We are delighted that you tried our painting chocolate. We take your comment regarding its thickness into account and we will examine it to improve the experience for younger ones. Your opinion is precious to us!
Best regards,
The team at Comptoir de Mathilde
I love the Comptoir de Mathilde, especially the Babas 😉
Fast shipping and excellent products.
Top, very responsive customer service and a business that cares about its clients! Interesting discounts and quality products