9.2/10
★★★★★
based on 4805 reviews published

Latest customer reviews

3 /5
★★★☆☆
Good products. However, I was very disappointed when I tried to order the items I had spotted on Black Friday. These products were no longer on sale and reappeared the next day ... ! Not very commercial.
User icon
Acheteur Vérifié
purchased on 05/12/2020
Translated review
1 /5
★☆☆☆☆
Terms and conditions are not detailed enough
User icon
Acheteur Vérifié
purchased on 04/12/2020
Translated review
Answer from Le Comptoir de Mathilde
Hello Mrs SERGENT, Could you please tell me what "modalities" you are talking about? Thank you in advance, Sincerely, The Comptoir de Mathilde team
4 /5
★★★★☆
Lots of nice products, good ideas. Products well packaged, but processing time a little long (over a week for shipping), perhaps due to the Christmas period.
User icon
Acheteur Vérifié
purchased on 06/12/2020
Translated review
5 /5
★★★★★
Very fast delivery, excellent!
User icon
Acheteur Vérifié
purchased on 04/12/2020
Translated review
5 /5
★★★★★
Products very well packaged for transport.
User icon
Acheteur Vérifié
purchased on 04/12/2020
Translated review
4 /5
★★★★☆
Very good discovery! The delivery time was a bit long (about 2 weeks) but that's understandable during the holiday season.
User icon
Acheteur Vérifié
purchased on 04/12/2020
Translated review
5 /5
★★★★★
User icon
Acheteur Vérifié
purchased on 05/12/2020
Translated review
5 /5
★★★★★
Perfect
User icon
Acheteur Vérifié
purchased on 10/12/2020
Translated review
4 /5
★★★★☆
The delivery time was long and customer service didn't reply to my email, but the products arrived very well and I'm very satisfied.
User icon
Acheteur Vérifié
purchased on 04/12/2020
Translated review
5 /5
★★★★★
Soddisfatto sotto ogni punto di vista: acquisto e consegna. Grazie
User icon
Acheteur Vérifié
purchased on 04/12/2020
Translated review
1 /5
★☆☆☆☆
Changes the products in my order due to stock levels without notifying me or asking for my consent.
User icon
Acheteur Vérifié
purchased on 04/12/2020
Translated review
Answer from Le Comptoir de Mathilde
Hello Mrs DERUFFE, We have tried to respond as quickly as possible for the shipment of your package. We are sorry that this replacement does not meet your taste expectations. The whole team wishes you a wonderful holiday season!
2 /5
★★☆☆☆
Order arrived with the basket broken and a package opened and crushed I will have to find a solution quickly because at the base it was a complete order to make a basket for Christmas but without basket it is complicated.
User icon
Acheteur Vérifié
purchased on 04/12/2020
Translated review
Answer from Le Comptoir de Mathilde
Hello Mrs DARAGON, We're very sorry about the broken products when your parcel arrived. Have you been able to contact our customer service so that they can ship the damaged products? Thank you in advance for your reply. Have a nice day, The Comptoir de Mathilde team.
5 /5
★★★★★
Top shipping and delivery. The products are very well packaged, no problem!
User icon
Acheteur Vérifié
purchased on 04/12/2020
Translated review
3 /5
★★★☆☆
2/3 bug nothing really annoying on the site but it goes in the background 🙂
User icon
Acheteur Vérifié
purchased on 04/12/2020
Translated review
2 /5
★★☆☆☆
1. Incorrect surname. 2. Item left on front door, not hand-delivered. 3. An item was replaced by another without my knowledge. 4. Never buy from you again.
User icon
Acheteur Vérifié
purchased on 04/12/2020
Translated review
Answer from Le Comptoir de Mathilde
Hello Mr LORENT, Here are a few points to answer your questions: 1. The incorrect name is not ours. It's the one you entered in your customer account. 2. This is not normal! Our carrier normally has to sign for each parcel. This is unacceptable and we are making a note of it so that we can pass on the information to La Poste. 3. Concerning the replaced product, we have tried to provide a response that is as quick as possible for the shipment of your package. We are sorry that this replacement does not meet your taste expectations. 4. We understand your dissatisfaction and are truly sorry. We hope that you will have the opportunity to discover our delicacies in another context. The whole team wishes you a wonderful holiday season!
5 /5
★★★★★
Very good products as well as perfect reception very well packaged products
User icon
Acheteur Vérifié
purchased on 04/12/2020
Translated review
5 /5
★★★★★
Easy navigation, excellent order tracking, top packaging.
User icon
Acheteur Vérifié
purchased on 04/12/2020
Translated review
5 /5
★★★★★
Complete site, pleasant to visit. Very fast delivery, order conformed to my expectations, without error and very well packaged. I highly recommend
User icon
Acheteur Vérifié
purchased on 04/12/2020
Translated review
5 /5
★★★★★
Website easy to access, fast delivery, order respected and yet many items, very very well packaged! Highly recommend!
User icon
Acheteur Vérifié
purchased on 04/12/2020
Translated review
5 /5
★★★★★
Well packaged
User icon
Acheteur Vérifié
purchased on 05/12/2020
Translated review
5 /5
★★★★★
Fast, careful delivery
User icon
Acheteur Vérifié
purchased on 04/12/2020
Translated review
5 /5
★★★★★
Order delivered within a short time, goods carefully packed and well protected. Arrived safely, very satisfied with the service. Would recommend.
User icon
Acheteur Vérifié
purchased on 04/12/2020
Translated review
5 /5
★★★★★
Fast order and delivery with no unpleasant surprises
User icon
Acheteur Vérifié
purchased on 05/12/2020
Translated review
5 /5
★★★★★
Very well-presented site, which helps you choose the right products
User icon
Acheteur Vérifié
purchased on 05/12/2020
Translated review
5 /5
★★★★★
Very nice site. It is very appealing.
User icon
Acheteur Vérifié
purchased on 04/12/2020
Translated review
4 /5
★★★★☆
Too bad the website is very slow, otherwise excellent products and good quality.
User icon
Acheteur Vérifié
purchased on 04/12/2020
Translated review
4 /5
★★★★☆
I haven't seen the parcel, I think it arrived in good condition!
User icon
Acheteur Vérifié
purchased on 05/12/2020
Translated review
3 /5
★★★☆☆
The parcels apparently arrived in good condition. I didn't see them as they were a gift. However, it's a shame that the truffles (out of stock) were replaced by a lollipop. Not great for grandparents.
User icon
Acheteur Vérifié
purchased on 04/12/2020
Translated review
3 /5
★★★☆☆
The parcels apparently arrived in good condition. I didn't see them as they were a gift. However, it's a shame that the truffles (out of stock) were replaced by a lollipop. Not great for grandparents.
User icon
Acheteur Vérifié
purchased on 04/12/2020
Translated review
4 /5
★★★★☆
Navigation on the site is not fluid, that's the only drawback
User icon
Acheteur Vérifié
purchased on 04/12/2020
Translated review