9.4/10
★★★★★
based on 6086 reviews published

Latest customer reviews

5 /5
★★★★★

Very good online store. Quality products and secure shipping. Very satisfied.

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Acheteur Vérifié
purchased on 31/01/2021
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5 /5
★★★★★

Very fast delivery, the products were very carefully packed! Very satisfied!

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Acheteur Vérifié
purchased on 29/01/2021
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5 /5
★★★★★

Perfect order. Excellent packaging. Delicious spreads

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Acheteur Vérifié
purchased on 31/01/2021
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5 /5
★★★★★

Yum yum

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Acheteur Vérifié
purchased on 29/01/2021
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4 /5
★★★★☆

Quite satisfied despite product error Ordered hazelnut white received coconut white

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Acheteur Vérifié
purchased on 30/01/2021
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5 /5
★★★★★

Very good spreads

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Acheteur Vérifié
purchased on 31/01/2021
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1 /5
★☆☆☆☆

The delivery does not conform to my order, customer service contacted, no solution proposed, mail response boat ... I am extremely disappointed.

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Acheteur Vérifié
purchased on 29/01/2021
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Answer from Le Comptoir de Mathilde
Hello, I'm sorry that our customer service did not meet your expectations. Could you please tell me what is wrong with your order? Thank you very much in advance, The Comptoir de Mathilde team
5 /5
★★★★★

Quality products, great taste, every order is a delight.

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Acheteur Vérifié
purchased on 30/01/2021
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5 /5
★★★★★

Fast shipping, super-careful packaging

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Acheteur Vérifié
purchased on 30/01/2021
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4 /5
★★★★☆

Too bad you can't see directly on the product list pages which products are in stock and which aren't.

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Acheteur Vérifié
purchased on 24/01/2021
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4 /5
★★★★☆

Expensive delivery charges

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Acheteur Vérifié
purchased on 21/01/2021
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5 /5
★★★★★

Ordered on Friday received on Monday

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Acheteur Vérifié
purchased on 29/01/2021
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3 /5
★★★☆☆

Good but expensive

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Acheteur Vérifié
purchased on 27/01/2021
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5 /5
★★★★★

Yummy! Only one regret: the delivery against signature means I have to travel, but at the same time, it burns a few calories.

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Acheteur Vérifié
purchased on 27/01/2021
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5 /5
★★★★★

The parcel was delivered with great care and on time. Nothing to complain about.

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Acheteur Vérifié
purchased on 27/01/2021
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5 /5
★★★★★

Super, delivery in less than 48 hours! I haven't tasted the products yet but they look delicious.

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Acheteur Vérifié
purchased on 28/01/2021
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5 /5
★★★★★

Very well done site, fast shipping

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Acheteur Vérifié
purchased on 28/01/2021
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5 /5
★★★★★

Ease of access and use

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Acheteur Vérifié
purchased on 27/01/2021
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5 /5
★★★★★

Still very good

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Acheteur Vérifié
purchased on 26/01/2021
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5 /5
★★★★★

Lots of great ideas on this site

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Acheteur Vérifié
purchased on 29/01/2021
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4 /5
★★★★☆

Very good products but the gifts were missing, I'm waiting for a reply from customer service. Excellent spread

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Acheteur Vérifié
purchased on 15/01/2021
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5 /5
★★★★★

I have nothing to complain about, very good delivery service, very well packaged.

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Acheteur Vérifié
purchased on 21/01/2021
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5 /5
★★★★★

User-friendly and easy-to-use site. Fast delivery. Packaging too large for the quantity of goods ordered.

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Acheteur Vérifié
purchased on 17/01/2021
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4 /5
★★★★☆

The site is very good, the delivery arrived very very quickly. Very happy with my order. Except the shipping costs a little expensive.

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Acheteur Vérifié
purchased on 21/01/2021
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4 /5
★★★★☆

Very good site.

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Acheteur Vérifié
purchased on 20/01/2021
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5 /5
★★★★★

Fast, careful delivery!

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Acheteur Vérifié
purchased on 19/01/2021
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4 /5
★★★★☆

Fast delivery

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Acheteur Vérifié
purchased on 20/01/2021
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2 /5
★★☆☆☆

Unfortunately I'm quite unhappy with the delivery of my order. It was delivered to a relay point, then sent back to the sender after just 7 days, with no prior warning of this very short delay, nor of the need to pick it up before a certain date (compared to other experiences). Once the parcel had been sent back, I had to pay delivery charges again, which I already found onerous, only to have them delivered a second time at a time when my presence was mandatory, without checking whether I could make myself available, or offering to postpone the date if I couldn't be there. So I had to ask an acquaintance to collect the parcel for me... The customer service I was in contact with gave me no explanation, and made no gesture. I really don't recommend

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Acheteur Vérifié
purchased on 19/01/2021
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Answer from Le Comptoir de Mathilde
Hello, We are very sorry for the experience we had with the delivery of your delicacies. In fact, we applied our terms and conditions of sale after observing the various elements of your delivery: - Available at the collection point and notification sent to the recipient on 08/01/2021 - Returned to sender (Le Comptoir de Mathilde) on 18/01/2021. This means that your parcel had been at the collection point for 10 days. A second email was also sent to you on 18/01/2021. On 20/01, we resent your parcel so that you don't have to wait too long for it, following this first little inconvenience. We sincerely regret and understand your dissatisfaction. We hope you will also understand our procedure and the second payment of our postage costs for the return shipment. Have a nice day, The Comptoir de Mathilde team
5 /5
★★★★★

Top service and the products are just too good!

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Acheteur Vérifié
purchased on 17/01/2021
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3 /5
★★★☆☆

In one of the jars the spread had leaked. I informed customer service a week ago and to date there has been no response.

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Acheteur Vérifié
purchased on 09/01/2021
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5 /5
★★★★★

A gourmet site, with well-presented products and a practical quantity, quality to match!

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Acheteur Vérifié
purchased on 16/01/2021
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5 /5
★★★★★

I was able to find a reference on the site that I couldn't find in the store. Fast shipping!

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Acheteur Vérifié
purchased on 15/01/2021
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5 /5
★★★★★

RAS received on time

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Acheteur Vérifié
purchased on 12/01/2021
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3 /5
★★★☆☆

Complicated

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Acheteur Vérifié
purchased on 12/01/2021
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5 /5
★★★★★

Efficient

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Acheteur Vérifié
purchased on 10/01/2021
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5 /5
★★★★★

Nothing to say

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Acheteur Vérifié
purchased on 11/01/2021
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3 /5
★★★☆☆

Good products

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Acheteur Vérifié
purchased on 12/01/2021
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5 /5
★★★★★

Excellent

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Acheteur Vérifié
purchased on 08/01/2021
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4 /5
★★★★☆

The site isn't always super-easy to use, with a few misplaced tags.

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Acheteur Vérifié
purchased on 26/11/2020
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5 /5
★★★★★

Easy-to-navigate site

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Acheteur Vérifié
purchased on 11/01/2021
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