9.2/10
★★★★★
based on 4748 reviews published

Latest customer reviews

5 /5
★★★★★
Top packaging, I've never seen products so well protected, and with a discount it's even better ... I recommend their site where everything is good and beautiful.
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Acheteur Vérifié
purchased on 04/12/2020
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5 /5
★★★★★
Top!
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Acheteur Vérifié
purchased on 05/12/2020
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4 /5
★★★★☆
Navigation too slow. Very nice product presentation.
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Acheteur Vérifié
purchased on 04/12/2020
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4 /5
★★★★☆
A few bugs on the site, but very practical
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Acheteur Vérifié
purchased on 04/12/2020
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1 /5
★☆☆☆☆
Order received with the replacement of 2 unavailable products by much cheaper products without having been informed beforehand. Complaint sent to sales department without reply after 4 days.
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Acheteur Vérifié
purchased on 04/12/2020
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5 /5
★★★★★
I had a constraint of rapidity of sending and they respected that by making as fast as possible, hats off for that already. Then I tasted the nougat it was very good.
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Acheteur Vérifié
purchased on 04/12/2020
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4 /5
★★★★☆
Plenty of choice. Too bad there's no longer a store in Paris.
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Acheteur Vérifié
purchased on 04/12/2020
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5 /5
★★★★★
Super Very well packaged
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Acheteur Vérifié
purchased on 04/12/2020
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5 /5
★★★★★
Very well protected
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Acheteur Vérifié
purchased on 04/12/2020
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4 /5
★★★★☆
I would normally have given them 5 even though I managed to contact them and they quickly sorted out the problem. A switchboard would be great 🤔 otherwise a quality product, a plus for the feuillantine spread.
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Acheteur Vérifié
purchased on 04/12/2020
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4 /5
★★★★☆
Fine
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Acheteur Vérifié
purchased on 18/11/2020
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1 /5
★☆☆☆☆
The site is very good but the customer service is not.... To this day still no answer after 1 weeks of waiting.
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Acheteur Vérifié
purchased on 02/12/2020
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Answer from Le Comptoir de Mathilde
Hello Mrs Campos, We do our best to respond as quickly as possible to your requests and calls. When you don't get an answer on the phone (endless ringing), it means that our employee is already on the phone. When our customer service team receives your e-mail, she will treat it with the utmost attention and do what's necessary to respond to your complaint. Our service department has been very busy lately. Have a wonderful day and a wonderful holiday season, The Comptoir de Mathilde team
5 /5
★★★★★
The site presents its products well, but the quality has to follow.
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Acheteur Vérifié
purchased on 04/12/2020
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5 /5
★★★★★
Order arrived fairly quickly and well packaged, well protected. Satisfied.
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Acheteur Vérifié
purchased on 02/12/2020
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5 /5
★★★★★
Very well packaged products!
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Acheteur Vérifié
purchased on 04/12/2020
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5 /5
★★★★★
Very nice choice of products
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Acheteur Vérifié
purchased on 09/11/2020
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5 /5
★★★★★
Fast, well-protected shipping
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Acheteur Vérifié
purchased on 04/12/2020
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5 /5
★★★★★
Corresponds well to the visual Nice presentation
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Acheteur Vérifié
purchased on 04/12/2020
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4 /5
★★★★☆
The site is well designed
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Acheteur Vérifié
purchased on 02/12/2020
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4 /5
★★★★☆
The site takes a long time to load, but otherwise it's fine.
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Acheteur Vérifié
purchased on 04/12/2020
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5 /5
★★★★★
Large order well received, very well packaged. Small problem with a jar of honey. Super SAV, I received a new one well sealed! Everything is good as always!
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Acheteur Vérifié
purchased on 27/11/2020
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5 /5
★★★★★
Very well packaged with great care. I can't rate the products because I haven't tasted them yet, but I will for Christmas.
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Acheteur Vérifié
purchased on 04/12/2020
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3 /5
★★★☆☆
My order arrived quickly but one jar was badly sealed with spread on the outside of the jar. I contacted customer service and asked them to send me a new one. 3 times and still no answer.
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Acheteur Vérifié
purchased on 04/12/2020
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3 /5
★★★☆☆
Often, the products I had selected in my basket became unavailable and I had to switch to other products.
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Acheteur Vérifié
purchased on 04/12/2020
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4 /5
★★★★☆
I put 4 stars because very disappointed with the delivery I had indeed 2 cracked jars despite a very good packaging I recognize
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Acheteur Vérifié
purchased on 04/12/2020
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5 /5
★★★★★
Second order and certainly not the last!
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Acheteur Vérifié
purchased on 04/12/2020
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5 /5
★★★★★
Very good products. Packages received very well packaged and protected to avoid breakage. Great!
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Acheteur Vérifié
purchased on 23/11/2020
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5 /5
★★★★★
Very good. fast delivery
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Acheteur Vérifié
purchased on 02/12/2020
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5 /5
★★★★★
Site offering quality and original products. Fast, accurate delivery
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Acheteur Vérifié
purchased on 04/12/2020
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5 /5
★★★★★
As per the website photos and description. A real treat for the eyes and taste buds.
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Acheteur Vérifié
purchased on 04/12/2020
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