/10
★★★★★
based on 4748 reviews published
★★★★★
based on 4748 reviews published
Latest customer reviews
4
/5
★★★★☆
The site is very easy to navigate and delivery times are correct.
Acheteur Vérifié
purchased on 23/11/2020
Translated review
5
/5
★★★★★
Fast delivery and very well packaged
Acheteur Vérifié
purchased on 02/12/2020
Translated review
5
/5
★★★★★
Very good site, very good ethics, I recommend
Acheteur Vérifié
purchased on 30/11/2020
Translated review
5
/5
★★★★★
The parcel arrived on the right date. The chocolate packaging is really top-notch and all that's left is to taste it.
Acheteur Vérifié
purchased on 02/12/2020
Translated review
5
/5
★★★★★
Last summer, I received an assortment of products from "comptoir de Mathilde" as a gift, and I ordered some again.
Acheteur Vérifié
purchased on 28/11/2020
Translated review
2
/5
★★☆☆☆
I received my order but one jar was damaged and the contents are starting to mildew. I contacted the customer service but no one answered either on the phone or by email .... I am very disappointed.
Acheteur Vérifié
purchased on 04/12/2020
Translated review
Answer from Le Comptoir de Mathilde
Hello Ms llorca, First of all, we're very sorry about the damaged product you received! We try to pack each product as carefully as possible to avoid breakage, but the hazards of transport can sometimes leave surprises. We do our utmost to respond as quickly as possible to your requests and calls. When you don't get an answer by phone (endless ringing), it means that our staff member is already on the phone. When our customer service team gets to your e-mail, she will treat it with great care so as to offer you the return of your delicacy. Have a wonderful day and a wonderful holiday season! The Comptoir de Mathilde team
5
/5
★★★★★
Very well designed site - easy to find products - clear explanations
Acheteur Vérifié
purchased on 04/12/2020
Translated review
3
/5
★★★☆☆
I love the products but I didn't receive the right products that I had ordered. I'm still waiting for an answer from customer service to help me out of this inconvenience...
Acheteur Vérifié
purchased on 01/12/2020
Translated review
4
/5
★★★★☆
Fast and careful delivery, good 0products. Thank you
Acheteur Vérifié
purchased on 02/12/2020
Translated review
5
/5
★★★★★
Super fast delivery! My loved ones are going to love the gifts for Christmas! The parcel was perfectly packaged and the quality is perfect.
Acheteur Vérifié
purchased on 03/12/2020
Translated review
5
/5
★★★★★
QUICK AND EASY
Acheteur Vérifié
purchased on 04/12/2020
Translated review
5
/5
★★★★★
Order conformed to my expectations.
Acheteur Vérifié
purchased on 04/12/2020
Translated review
5
/5
★★★★★
Very well designed site. Easy to find the brand's flagship products.
Acheteur Vérifié
purchased on 29/11/2020
Translated review
5
/5
★★★★★
Good products, fast delivery and attentive after-sales service. I'd recommend them!
Acheteur Vérifié
purchased on 04/12/2020
Translated review
5
/5
★★★★★
Intuitive site. Fast delivery. Very well packaged. No complaints
Acheteur Vérifié
purchased on 03/12/2020
Translated review
3
/5
★★★☆☆
I put 3 stars because I received the order quickly but for certain products the box was completely torn off "the box of 4 spreads they all fell because the box was broken everywhere! Ditto for the oil " I tried to contact customer service in vain I'm really disappointed because it was a gift and on an order of over 100 euros it's a shame ... It's not the deliveryman's fault because the outer box was intact... I wouldn't recommend this site again...
Acheteur Vérifié
purchased on 28/11/2020
Translated review
5
/5
★★★★★
I love your articles! Both for me and for gift-giving
Acheteur Vérifié
purchased on 03/12/2020
Translated review
3
/5
★★★☆☆
First order at"le comptoire de Mathilde" and so far it's poor. Little bag of gingerbread men = hard as wood, almost inedible. Then a gift because my order was over 80€ = a mini jar of spread! I might as well not put anything in it because not only is it ridiculous, but it's like being a big skinflint!
As for the other products, well, they're gifts, so I hope they're good! otherwise, hello poisoned gift! In short, I'm not sure I'll repeat the experience.
Acheteur Vérifié
purchased on 03/12/2020
Translated review
5
/5
★★★★★
Very good perfect packaging and what a delight
Acheteur Vérifié
purchased on 02/12/2020
Translated review
4
/5
★★★★☆
Pleasant site, impeccable packaging, fast delivery. But for two products, the chocolate is slightly bleached. A shame...
Acheteur Vérifié
purchased on 01/12/2020
Translated review
5
/5
★★★★★
The parcel arrived quickly, the items were very well packaged and I was delighted to find all the flavour and magic of my usual products as well as my"Trolls" for Christmas, in these difficult times, it's a joyful little moment..... Thank you
Acheteur Vérifié
purchased on 01/12/2020
Translated review
5
/5
★★★★★
Very good products
Acheteur Vérifié
purchased on 27/11/2020
Translated review
5
/5
★★★★★
Very good products
Acheteur Vérifié
purchased on 01/12/2020
Translated review
5
/5
★★★★★
Very serious company. Fast and perfect order
Acheteur Vérifié
purchased on 28/11/2020
Translated review
5
/5
★★★★★
Good
Acheteur Vérifié
purchased on 28/11/2020
Translated review
4
/5
★★★★☆
Very good
Acheteur Vérifié
purchased on 03/12/2020
Translated review
3
/5
★★★☆☆
Products arrived with broken cartons, difficult to offer. Very long customer service, but the products are top-notch.
Acheteur Vérifié
purchased on 01/12/2020
Translated review
5
/5
★★★★★
I'm always extremely satisfied with your service and the quality of your products. That's why I'm starting to recommend them to my friends and family, which is the best possible marketing for you ;))
Acheteur Vérifié
purchased on 26/11/2020
Translated review
5
/5
★★★★★
Excellent products, very good quality and delicious... very well packaged, no risk of them spoiling!
I'm delighted!
Acheteur Vérifié
purchased on 29/11/2020
Translated review
5
/5
★★★★★
Todo perfecto entrega rápida y bien embalado gracias
Acheteur Vérifié
purchased on 27/11/2020
Translated review