★★★★★
based on 6171 reviews published
Latest customer reviews
Impeccable parcel, which worked and satisfied the gourmands Arrived on time.
Despite the extra workload caused by covid plus the holidays, my parcel arrived on time. Unable to supply one of my orders, the manager suggested another product and offered me a delicious treat. Thank you to the entire Comptoir de MATHILDE team, you did everything right.
Top delivery, very good products
The products delivered were very well packaged. And the comptoir de Mathilde products are always a great value! We are however very disappointed with the surprise.... very small given the order we placed, we regret not having made the order in installments. Such a shame.
The 2 tote bags had a strong musty smell. Otherwise I already know the products and like them a lot.
Very disappointed, item missing, pot leaking (baba), I contacted customer service to be reimbursed for these two products no response, I also ordered a jute bag to put my items for a gift, the bag is unusable so it smells damp, unacceptable, I will never order again and I obviously do not recommend!!!!!
The products are very well protected in the parcel. Comptoir de Mathilde products are really a great idea for simple but refined gifts!
Perfect order and delivery...
Very good Fast delivery Great service
Perfect as always. Thank you.
Perfect packaging, products as good as they are beautiful.
Very good product top packaging
As satisfied as ever
I don't know, it's a gift.
Perfect
Perfect! Easy ordering and quality products
Very efficient service. delicious and original products. the rum babas with a scoop of vanilla ice cream were a hit!
We first came across Les Comptoirs de Mathilde when we were on vacation, and we liked the wide range and the different tastes. A quick response to orders, quality products that are always a pleasure to eat.
Fast delivery even before the holidays, products as expected
From ordering to delivery for a gift, everything went smoothly. I recommend
Quality products, a little late for delivery but that's normal at Christmas time. The person in contact on Insta was very kind and responsive, thank you!
No news of my order since its return to the store.
Fast and efficient order. Well packed parcel. Would recommend.
Not tasted yet, because Christmas gifts, top packaging all products are well protected for transport.
Perfect!
Super everything is well categorized
Very well prepared and quality parcel, but really long delay. Fortunately everything arrived on time.
Good product.
Well received and very good
Order received on time but not respected
Very good service
Order very well packed! I was delighted, everything was packed one by one. On the other hand, during black friday it was complicated to see and validate the basket, the site had "beug", which generated a double payment for me. Reactivity of customer service was a bit long (15 days to get the refund) But everything ended well because I received my refund.
4 advent calendar orders. 2 received: very good 2 not received: catastrophic after-sales service: - several e-mails sent, few replies: check with the post office - telephone: no reply - visit to the store: can't do anything for me
Very ergonomic site, easy to view products and place orders. Delivery packaging very well optimized in terms of volume. Fast and efficient delivery.
I had a problem with my order and the customer service was particularly efficient. Thanks to them!!!
Everything was very well packaged, so top notch. And I already know the products, which are absolutely delicious!
Lots of Black Friday bugs and long shipping times
My order was split in two, part of which was sent to my old address and I didn't get my 2 free gifts. I sent several emails, the first of which was over a month old, and I haven't had any reply.
For an order placed in the middle of December, with the pandemic and the number of orders the retailer was able to receive, I found the delivery time to be very good. The quality of the individual packaging for each product ordered was perfect, and I'd definitely recommend it!
The prices are very expensive! I always wait for special offers to order, otherwise it's way too expensive for me.