/10
★★★★★
based on 4748 reviews published
★★★★★
based on 4748 reviews published
Latest customer reviews
3
/5
★★★☆☆
I was a little disappointed to pay the shipping costs when I ordered and to receive an email the day after my order telling me that if I order from them the shipping costs are free. Who are they kidding?
Acheteur Vérifié
purchased on 29/11/2020
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5
/5
★★★★★
Fast delivery
Acheteur Vérifié
purchased on 30/11/2020
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5
/5
★★★★★
Great products! Pleasing to the eye as well as to the palate... I recommend them!
Acheteur Vérifié
purchased on 19/11/2020
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5
/5
★★★★★
I am very happy with the customer service that solved my problem. The order was received quickly and in perfect condition ( reinforced packaging with each product individually protected bravo! ). I would recommend 🙂
Acheteur Vérifié
purchased on 10/11/2020
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3
/5
★★★☆☆
Hello. I placed an order to make two gifts for two people at the same address. I found it regrettable that I could not design two separate boxes in a single order. The recipients received everything and had to dispatch the products to each other. In store, it is possible to design gift boxes with our own choices..... it would be nice to be able to do this on the site too. Thank you
Acheteur Vérifié
purchased on 28/11/2020
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5
/5
★★★★★
Fast delivery, everything was extremely well packaged
Acheteur Vérifié
purchased on 27/11/2020
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5
/5
★★★★★
Full satisfaction
Acheteur Vérifié
purchased on 22/11/2020
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5
/5
★★★★★
Fast delivery. Very good chocolates
Acheteur Vérifié
purchased on 29/11/2020
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 20/11/2020
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4
/5
★★★★☆
Well designed and easy to use. I placed my order as a guest and as a result, I only had a few problems tracking my order, as a page with a 404 error was always displayed on the site. Otherwise, very good!
Acheteur Vérifié
purchased on 21/11/2020
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5
/5
★★★★★
Site well done, order easy, good reception Everything is OK. I especially appreciated the care taken with the packaging, I don't think I'd ever seen anything like it. BRAVO Especially at a time when many parcels arrive damaged, it's a pleasure to receive an impeccable package.
Acheteur Vérifié
purchased on 28/11/2020
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5
/5
★★★★★
Quick delivery of great products to a foreign county, well done
Acheteur Vérifié
purchased on 27/11/2020
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5
/5
★★★★★
Very good on all levels!
Acheteur Vérifié
purchased on 28/11/2020
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5
/5
★★★★★
Speed from order to delivery and superbly packaged products! these are Christmas gifts so I'll let the judges decide who gets to enjoy them, but in my experience all the products are delicious.
Acheteur Vérifié
purchased on 29/11/2020
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5
/5
★★★★★
Very good site
Acheteur Vérifié
purchased on 27/11/2020
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 20/11/2020
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5
/5
★★★★★
Each item was carefully protected for transport. The preparation is done with care and attention. The delivery time was fast. Nothing to say about impeccable service!
Acheteur Vérifié
purchased on 23/11/2020
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2
/5
★★☆☆☆
I ordered and paid for the batch of 4 x 100G jars of spread but I received the batch in 4 x 30g ... no news from customer service
Acheteur Vérifié
purchased on 24/11/2020
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Answer from Le Comptoir de Mathilde
Hello Mrs Leroyer, We're very sorry about this preparation error.
Our customer service department is currently responding to numerous requests and is doing its utmost to be as quick as possible. We will get back to you very shortly to dispatch the delicacy you ordered. Have a wonderful day and a wonderful holiday season! The Comptoir de Mathilde team
Our customer service department is currently responding to numerous requests and is doing its utmost to be as quick as possible. We will get back to you very shortly to dispatch the delicacy you ordered. Have a wonderful day and a wonderful holiday season! The Comptoir de Mathilde team
5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 23/11/2020
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5
/5
★★★★★
Products that need no introduction. But this time I tested delivery because of the confinement. So I sent a gourmet parcel to my mom. She received it without any problem, on the date indicated, and was surprised and delighted.
Acheteur Vérifié
purchased on 24/11/2020
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5
/5
★★★★★
Fast, well-packaged shipment, but it would be useful to have an idea of delivery times when ordering.
Acheteur Vérifié
purchased on 28/11/2020
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4
/5
★★★★☆
Site and condition of package received ok, no opinion on the rest
Acheteur Vérifié
purchased on 20/11/2020
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5
/5
★★★★★
Perfect as always
Acheteur Vérifié
purchased on 24/11/2020
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5
/5
★★★★★
I am sorry I don't speak french!
Acheteur Vérifié
purchased on 25/11/2020
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5
/5
★★★★★
Very satisfied with my order 🙂
Acheteur Vérifié
purchased on 22/11/2020
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4
/5
★★★★☆
Impeccable package, only the processing time before shipment was a little long (10 days).
Acheteur Vérifié
purchased on 20/11/2020
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5
/5
★★★★★
Very well managed transaction.
Acheteur Vérifié
purchased on 20/11/2020
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2
/5
★★☆☆☆
A pot that leaks on delivery
Acheteur Vérifié
purchased on 23/11/2020
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Answer from Le Comptoir de Mathilde
Hello Mr Toupet, We're very sorry about the condition of your pot on delivery.
Packages can be knocked during transport, and this can affect your packages and products.
If your treats are damaged, don't hesitate to write to our customer service department so that they can reship them. Have a lovely day and a wonderful holiday season, The Comptoir de Mathilde team
Packages can be knocked during transport, and this can affect your packages and products.
If your treats are damaged, don't hesitate to write to our customer service department so that they can reship them. Have a lovely day and a wonderful holiday season, The Comptoir de Mathilde team
4
/5
★★★★☆
Nothing to report
Acheteur Vérifié
purchased on 27/11/2020
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4
/5
★★★★☆
Perfect except for two or three details
Acheteur Vérifié
purchased on 27/11/2020
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