/10
★★★★★
based on 4890 reviews published
★★★★★
based on 4890 reviews published
Latest customer reviews
5
/5
★★★★★
Very well protected
Acheteur Vérifié
purchased on 04/12/2020
Translated review
4
/5
★★★★☆
I would normally have given them 5 even though I managed to contact them and they quickly sorted out the problem. A switchboard would be great 🤔 otherwise a quality product, a plus for the feuillantine spread.
Acheteur Vérifié
purchased on 04/12/2020
Translated review
4
/5
★★★★☆
Fine
Acheteur Vérifié
purchased on 18/11/2020
Translated review
1
/5
★☆☆☆☆
The site is very good but the customer service is not.... To this day still no answer after 1 weeks of waiting.
Acheteur Vérifié
purchased on 02/12/2020
Translated review
Answer from Le Comptoir de Mathilde
Hello Mrs Campos, We do our best to respond as quickly as possible to your requests and calls. When you don't get an answer on the phone (endless ringing), it means that our employee is already on the phone. When our customer service team receives your e-mail, she will treat it with the utmost attention and do what's necessary to respond to your complaint. Our service department has been very busy lately. Have a wonderful day and a wonderful holiday season, The Comptoir de Mathilde team
5
/5
★★★★★
The site presents its products well, but the quality has to follow.
Acheteur Vérifié
purchased on 04/12/2020
Translated review
5
/5
★★★★★
Order arrived fairly quickly and well packaged, well protected. Satisfied.
Acheteur Vérifié
purchased on 02/12/2020
Translated review
5
/5
★★★★★
Very well packaged products!
Acheteur Vérifié
purchased on 04/12/2020
Translated review
5
/5
★★★★★
Very nice choice of products
Acheteur Vérifié
purchased on 09/11/2020
Translated review
5
/5
★★★★★
Fast, well-protected shipping
Acheteur Vérifié
purchased on 04/12/2020
Translated review
5
/5
★★★★★
Corresponds well to the visual Nice presentation
Acheteur Vérifié
purchased on 04/12/2020
Translated review
4
/5
★★★★☆
The site is well designed
Acheteur Vérifié
purchased on 02/12/2020
Translated review
4
/5
★★★★☆
The site takes a long time to load, but otherwise it's fine.
Acheteur Vérifié
purchased on 04/12/2020
Translated review
5
/5
★★★★★
Large order well received, very well packaged. Small problem with a jar of honey. Super SAV, I received a new one well sealed! Everything is good as always!
Acheteur Vérifié
purchased on 27/11/2020
Translated review
5
/5
★★★★★
Very well packaged with great care. I can't rate the products because I haven't tasted them yet, but I will for Christmas.
Acheteur Vérifié
purchased on 04/12/2020
Translated review
3
/5
★★★☆☆
My order arrived quickly but one jar was badly sealed with spread on the outside of the jar. I contacted customer service and asked them to send me a new one. 3 times and still no answer.
Acheteur Vérifié
purchased on 04/12/2020
Translated review
3
/5
★★★☆☆
Often, the products I had selected in my basket became unavailable and I had to switch to other products.
Acheteur Vérifié
purchased on 04/12/2020
Translated review
4
/5
★★★★☆
I put 4 stars because very disappointed with the delivery I had indeed 2 cracked jars despite a very good packaging I recognize
Acheteur Vérifié
purchased on 04/12/2020
Translated review
5
/5
★★★★★
Second order and certainly not the last!
Acheteur Vérifié
purchased on 04/12/2020
Translated review
5
/5
★★★★★
Very good products. Packages received very well packaged and protected to avoid breakage. Great!
Acheteur Vérifié
purchased on 23/11/2020
Translated review
5
/5
★★★★★
Very good. fast delivery
Acheteur Vérifié
purchased on 02/12/2020
Translated review
5
/5
★★★★★
Site offering quality and original products. Fast, accurate delivery
Acheteur Vérifié
purchased on 04/12/2020
Translated review
5
/5
★★★★★
As per the website photos and description. A real treat for the eyes and taste buds.
Acheteur Vérifié
purchased on 04/12/2020
Translated review
5
/5
★★★★★
Fast, well-packaged shipment, good tracking
Acheteur Vérifié
purchased on 03/12/2020
Translated review
5
/5
★★★★★
Very original, very good products. Well-protected shipment.
Acheteur Vérifié
purchased on 04/12/2020
Translated review
5
/5
★★★★★
Fast delivery, very well packaged products. Thank you very much!
Acheteur Vérifié
purchased on 28/11/2020
Translated review
5
/5
★★★★★
Tip top, received quickly and in perfect condition, thank you very much!
Acheteur Vérifié
purchased on 28/11/2020
Translated review
3
/5
★★★☆☆
Quite satisfied, easy to use site and quick receipt of my order. The prices are still high, I ordered thanks to the black friday discounts. Products well packaged in the parcel but the box of chocolate to break was damaged (plastic pierced and drips on the wood ..not very hygienic). And the gift box damaged on the sides (torn).
Acheteur Vérifié
purchased on 04/12/2020
Translated review
5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 04/12/2020
Translated review
5
/5
★★★★★
Well-made site, top delivery
Acheteur Vérifié
purchased on 04/12/2020
Translated review
2
/5
★★☆☆☆
Short expiry dates Broken product
Acheteur Vérifié
purchased on 04/12/2020
Translated review
Answer from Le Comptoir de Mathilde
Hello Mrs Opigez, First of all, we're really sorry about the damaged product when we received your order! We try to pack each product as carefully as possible to avoid any breakage, but the hazards of transport can sometimes leave surprises. Concerning products with a past date, we are also sorry, it was a preparation error on our part and in no way should we have sent you a product like this.
I suggest you contact our customer service department, who will offer to send you the correct product. We do our utmost to respond as quickly as possible to your requests and calls. We apologize again for this inconvenience. Have a wonderful day and a wonderful holiday season! The Comptoir de Mathilde team
I suggest you contact our customer service department, who will offer to send you the correct product. We do our utmost to respond as quickly as possible to your requests and calls. We apologize again for this inconvenience. Have a wonderful day and a wonderful holiday season! The Comptoir de Mathilde team