★★★★★
based on 6086 reviews published
Latest customer reviews
Fast delivery, very well packaged products. Thank you very much!
Tip top, received quickly and in perfect condition, thank you very much!
Quite satisfied, easy to use site and quick receipt of my order. The prices are still high, I ordered thanks to the black friday discounts. Products well packaged in the parcel but the box of chocolate to break was damaged (plastic pierced and drips on the wood ..not very hygienic). And the gift box damaged on the sides (torn).
Very good
Well-made site, top delivery
Short expiry dates Broken product
I suggest you contact our customer service department, who will offer to send you the correct product. We do our utmost to respond as quickly as possible to your requests and calls. We apologize again for this inconvenience. Have a wonderful day and a wonderful holiday season! The Comptoir de Mathilde team
Despite COVID restrictions the parcel arrived on time. Thank you
Very good
Excellent quality products. Fast shipping, but Covid problems. Reception delayed, but Mathilde's counter is to blame.
Customers for over 4 years and always delighted with Mathilde's good products!
XXXX
Very clear site.
Very good
Very satisfied with the delivery and packaging.
The shipment was very fast, and what a pleasure it is to taste one of their chocolates every morning.
Compliant and timely service Thank you
Very good products but we are disappointed, error on the order. Customer service responded 1 week later to send us back the right products, but they were all open...
Have a lovely day and a wonderful holiday season! The Comptoir de Mathilde team
Great products, well packaged and fast shipping. I recommend.
Ordered and received quickly. Quality products, but shipping is a bit expensive compared to many others.
4 advent calendars ordered on november 23rd. 2 received before december 1st 2 not received (but considered delivered by post) to date (december 11th) Still waiting for a reply from lecomptoiredemathilde.com customer service.
Very well packaged
Quantities in the basket cannot be modified without leaving the basket
Fast delivery and well-packaged products
Order received incomplete. Two complaints made to customer service with no response to date. For the rest, nothing to complain about either the products or the delivery time, both of which were satisfactory.
We do our utmost to respond as quickly as possible to your requests and calls. When you don't get an answer by phone (endless ringing), it means that our employee is already on the phone. When our customer service team gets to your e-mail, she will treat it with great care and offer to send you your delicacies. Have a wonderful day and a wonderful holiday season! The Comptoir de Mathilde team
Incomplete order and non-existent customer service (no response to emails or phone calls) Take care not to be cheated on quantities
I recommend with pleasure! First time ordering from this site and I'm not disappointed, plus the delivery was fast!
Original, quality products and efficient service in troubled times
Very good site
The site is very easy to navigate and delivery times are correct.
Fast delivery and very well packaged
Very good site, very good ethics, I recommend
The parcel arrived on the right date. The chocolate packaging is really top-notch and all that's left is to taste it.
Last summer, I received an assortment of products from "comptoir de Mathilde" as a gift, and I ordered some again.
I received my order but one jar was damaged and the contents are starting to mildew. I contacted the customer service but no one answered either on the phone or by email .... I am very disappointed.
Very well designed site - easy to find products - clear explanations
I love the products but I didn't receive the right products that I had ordered. I'm still waiting for an answer from customer service to help me out of this inconvenience...
Fast and careful delivery, good 0products. Thank you
Super fast delivery! My loved ones are going to love the gifts for Christmas! The parcel was perfectly packaged and the quality is perfect.
QUICK AND EASY
Order conformed to my expectations.