English 
Français 
Español 
Italiano 
Deutsch 
Nederlands
★★★★★
based on 6303 reviews published
Latest customer reviews
Order received incomplete. Two complaints made to customer service with no response to date. For the rest, nothing to complain about either the products or the delivery time, both of which were satisfactory.
We do our utmost to respond as quickly as possible to your requests and calls. When you don't get an answer by phone (endless ringing), it means that our employee is already on the phone. When our customer service team gets to your e-mail, she will treat it with great care and offer to send you your delicacies. Have a wonderful day and a wonderful holiday season! The Comptoir de Mathilde team
Incomplete order and non-existent customer service (no response to emails or phone calls) Take care not to be cheated on quantities
I recommend with pleasure! First time ordering from this site and I'm not disappointed, plus the delivery was fast!
Original, quality products and efficient service in troubled times
Very good site
The site is very easy to navigate and delivery times are correct.
Fast delivery and very well packaged
Very good site, very good ethics, I recommend
The parcel arrived on the right date. The chocolate packaging is really top-notch and all that's left is to taste it.
Last summer, I received an assortment of products from "comptoir de Mathilde" as a gift, and I ordered some again.
I received my order but one jar was damaged and the contents are starting to mildew. I contacted the customer service but no one answered either on the phone or by email .... I am very disappointed.
Very well designed site - easy to find products - clear explanations
I love the products but I didn't receive the right products that I had ordered. I'm still waiting for an answer from customer service to help me out of this inconvenience...
Fast and careful delivery, good 0products. Thank you
Super fast delivery! My loved ones are going to love the gifts for Christmas! The parcel was perfectly packaged and the quality is perfect.
QUICK AND EASY
Order conformed to my expectations.
Very well designed site. Easy to find the brand's flagship products.
Good products, fast delivery and attentive after-sales service. I'd recommend them!
Intuitive site. Fast delivery. Very well packaged. No complaints
I put 3 stars because I received the order quickly but for certain products the box was completely torn off "the box of 4 spreads they all fell because the box was broken everywhere! Ditto for the oil " I tried to contact customer service in vain I'm really disappointed because it was a gift and on an order of over 100 euros it's a shame ... It's not the deliveryman's fault because the outer box was intact... I wouldn't recommend this site again...
I love your articles! Both for me and for gift-giving
First order at"le comptoire de Mathilde" and so far it's poor. Little bag of gingerbread men = hard as wood, almost inedible. Then a gift because my order was over 80€ = a mini jar of spread! I might as well not put anything in it because not only is it ridiculous, but it's like being a big skinflint! As for the other products, well, they're gifts, so I hope they're good! otherwise, hello poisoned gift! In short, I'm not sure I'll repeat the experience.
Very good perfect packaging and what a delight
Pleasant site, impeccable packaging, fast delivery. But for two products, the chocolate is slightly bleached. A shame...
The parcel arrived quickly, the items were very well packaged and I was delighted to find all the flavour and magic of my usual products as well as my"Trolls" for Christmas, in these difficult times, it's a joyful little moment..... Thank you
Very good products
Very good products
Very serious company. Fast and perfect order
Good
Very good
Products arrived with broken cartons, difficult to offer. Very long customer service, but the products are top-notch.
I'm always extremely satisfied with your service and the quality of your products. That's why I'm starting to recommend them to my friends and family, which is the best possible marketing for you ;))
Excellent products, very good quality and delicious... very well packaged, no risk of them spoiling! I'm delighted!
Todo perfecto entrega rápida y bien embalado gracias
Beautiful products but my order was wrong and I didn't get any feedback from customer service.
Order received very quickly. Very good products
Very good products, but a bit expensive without the annual discount.
Very well packed
Parcel dispatched quickly and goods well packaged. I have always received my orders (3). Too bad there is no "loyalty card" offered to receive discounts if you are a "loyal customer".