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★★★★★
based on 6303 reviews published
Latest customer reviews
Very good
Each item was carefully protected for transport. The preparation is done with care and attention. The delivery time was fast. Nothing to say about impeccable service!
I ordered and paid for the batch of 4 x 100G jars of spread but I received the batch in 4 x 30g ... no news from customer service
Our customer service department is currently responding to numerous requests and is doing its utmost to be as quick as possible. We will get back to you very shortly to dispatch the delicacy you ordered. Have a wonderful day and a wonderful holiday season! The Comptoir de Mathilde team
Perfect
Products that need no introduction. But this time I tested delivery because of the confinement. So I sent a gourmet parcel to my mom. She received it without any problem, on the date indicated, and was surprised and delighted.
Fast, well-packaged shipment, but it would be useful to have an idea of delivery times when ordering.
Site and condition of package received ok, no opinion on the rest
Perfect as always
I am sorry I don't speak french!
Very satisfied with my order 🙂
Impeccable package, only the processing time before shipment was a little long (10 days).
Very well managed transaction.
A pot that leaks on delivery
Packages can be knocked during transport, and this can affect your packages and products.
If your treats are damaged, don't hesitate to write to our customer service department so that they can reship them. Have a lovely day and a wonderful holiday season, The Comptoir de Mathilde team
Nothing to report
Perfect except for two or three details
Perfect
Easy navigation and delicious products
VERY GOOD
Quality product super good and correct price
I saw an ad in a magazine about chocolate bars with messages. Wanting to know how to buy them, I sent a message. After receiving a reply, I logged on to the site and placed my order.
Satisfied but one jar was not closed properly so it leaked into the box.
Very complete
You can't see everything If you don't already know the products, you won't be tempted.
Parcel in transit for 10 days. I hope the advent calendar will arrive before Christmas... No response from customer service to my requests.
We dispatch your parcels within 48 hours and do our utmost to ensure that they arrive as quickly as possible. We are currently managing the situation with La Poste, which is not so simple, and we are doing our utmost to respond as quickly as possible to your requests.
Have a nice day, The Comptoir de Mathilde team
It is now December 3 and the advent calendar ordered on 23/11/2020 has still not been received. No response from customer service.
Very well protected parcel
Calendar ordered from Loire (42) for Suippes (51) fast delivery. Perfect parcel, nice calendar and good chocolates !!!!
Compliant order and fast delivery. Products well packaged.
Always on top
Delivery received promptly, very well packaged.
Very good, beautiful box
Good products but unfortunately a catastrophic delivery service. For a delivery in Luxembourg paid on October 2nd, the parcel was delivered at the end of November ...
Very good level navigation, a lot of choice for my part chocolate lollipops at the top very good taste a pleasure for the taste buds I highly recommend ️.
I love it!
Fast delivery, perfect communication
Very good experience, fast delivery and trouble-free tracking.
Great. Fast. Well packaged
Delivery well protected. Very good!
Efficient seller. Products well packaged.
Fast and reliable delivery. I recommend it.