/10
★★★★★
based on 4947 reviews published
★★★★★
based on 4947 reviews published
Latest customer reviews
5
/5
★★★★★
Top!
Béatrice V.
purchased on 24/12/2024
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5
/5
★★★★★
🤩👍
Corinne P.
purchased on 18/12/2024
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5
/5
★★★★★
Shipment as ordered and fast delivery in Europe. Perfect
Francois K.
purchased on 14/12/2024
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4
/5
★★★★☆
PARCEL RECEIVED PROMPTLY
Sabrina D.
purchased on 21/12/2024
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5
/5
★★★★★
Quality products with a range to suit all tastes. Fast delivery what's more
Mathieu M.
purchased on 20/12/2024
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5
/5
★★★★★
As always, never disappointed For gourmands like us, it's perfect.
Marie H.
purchased on 22/12/2024
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5
/5
★★★★★
Always on top!
Florine C.
purchased on 23/12/2024
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5
/5
★★★★★
Ok
Audrey L.
purchased on 21/12/2024
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2
/5
★★☆☆☆
Chocolates received broken twice despite protection in the box marked fragile, carrier problem ...
Audrey H.
purchased on 29/11/2024
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1
/5
★☆☆☆☆
One of the items I received arrived damaged. I wrote two emails to ask for a replacement or a refund or in any case a solution for this inconvenience but no one ever answered me.
Giovanni O.
purchased on 15/12/2024
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5
/5
★★★★★
Very satisfied. The delivery was very fast and the items were superbly packaged. Thank you very much
Rene B.
purchased on 17/12/2024
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5
/5
★★★★★
Perfect, very fast delivery.
Olivier V.
purchased on 24/12/2024
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5
/5
★★★★★
Perfect
Martine L.
purchased on 22/12/2024
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5
/5
★★★★★
Deliver quickly and as expected.
Jérémy T.
purchased on 19/12/2024
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3
/5
★★★☆☆
Packages received very late because payment was not updated correctly on the site. Customer service unreachable for 4 days. After that the parcel was whole...
Julie Q.
purchased on 19/12/2024
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3
/5
★★★☆☆
Controls arrive twice broken. Even though they were replaced. The chocolates were a gift. Replacement arrived too late.
Germaine D.
purchased on 29/11/2024
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5
/5
★★★★★
Very fast delivery. Quality products.
Sylvie C.
purchased on 17/12/2024
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5
/5
★★★★★
RAS Perfect
Stéphanie D.
purchased on 19/12/2024
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5
/5
★★★★★
Very good quality and fast shipping
Cyril S.
purchased on 14/12/2024
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5
/5
★★★★★
Top
Nathalie L.
purchased on 14/12/2024
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3
/5
★★★☆☆
Good products, but one jar was not watertight liquid leaked into the box.
Pierre P.
purchased on 17/12/2024
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5
/5
★★★★★
Problem with my delivery, and after several emails and photos they sent me back the two defective products.
Levier F.
purchased on 29/11/2024
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5
/5
★★★★★
Very good
David G.
purchased on 16/12/2024
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5
/5
★★★★★
Very good products
Catherine P.
purchased on 16/12/2024
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5
/5
★★★★★
All went well, except that the delivery man didn't ring the doorbell as instructed. The parcel was put in the letterbox.
Christine C.
purchased on 14/12/2024
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5
/5
★★★★★
Excellent, high-quality product
Aline B.
purchased on 07/12/2024
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5
/5
★★★★★
Correct order. Super fast shipping and quality products! We love EVERYTHING!!! Thank you
Fabienne J.
purchased on 16/12/2024
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5
/5
★★★★★
Items as described, fast delivery.
Angélique M.
purchased on 29/11/2024
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3
/5
★★★☆☆
Big delay in delivery, zero feedback from customer service despite several reminders.
Berengere B.
purchased on 10/12/2024
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2
/5
★★☆☆☆
The goods arrived at my house in good condition, until the delivery driver decided to put the parcel over my gate, which is over 2 m high. No need to mesh, the chocolate was in crumbs. Of course it was. I notified Mathilde's counter by e-mail, followed up several times and got no response. The delivery took place on December 18, and all my chocolate gifts had to be redone... To this day, I still haven't had a reply from the comptoir de Mathilde customer service department. On the other hand, I'm bombarded with advertising emails every day. So no, it's not a mistake on their part, since the chocolate was fine until then, but the lack of response on their part is extremely unpleasant. I still placed two orders for a total of around €200, which for me is a substantial sum. I expected a little more attention from the supplier. I've been in this situation before and the supplier apologized for the inconvenience, and at the very least returned or refunded the goods.
Lydie F.
purchased on 15/12/2024
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