/10
★★★★★
based on 4748 reviews published
★★★★★
based on 4748 reviews published
Latest customer reviews
5
/5
★★★★★
Thank you
Acheteur Vérifié
purchased on 05/06/2020
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2
/5
★★☆☆☆
Sent an email with no reply. Delivery costs 10.9 € to receive my parcel 8 days later.
Acheteur Vérifié
purchased on 31/05/2020
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Answer from Le Comptoir de Mathilde
Hello Mr. Peralez, First of all, we apologize for our non-response. We've just checked our customer service mailbox ([email protected]) and there's no e-mail with your name or e-mail address: [email protected]. Did you use another e-mail address to contact us? Would you have used another e-mail address to contact us? Concerning shipping costs, these are those applied by our shipping service provider: La Poste. As our products are sometimes heavy, shipping costs are calculated on a kg basis. Finally, your order may be delayed due to the current situation. A note will indicate this when you are in your basket. We hope your tasting experience has been excellent / will be excellent! Sincerely, Le Comptoir de Mathilde team
5
/5
★★★★★
Very quick response! Products very well packaged! And the quality is always the same! Perfect!
Acheteur Vérifié
purchased on 05/06/2020
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5
/5
★★★★★
Order delivered on time and well packed, no worries.
Acheteur Vérifié
purchased on 04/06/2020
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5
/5
★★★★★
Fast, efficient.
Acheteur Vérifié
purchased on 03/06/2020
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5
/5
★★★★★
Fast delivery, good information
Acheteur Vérifié
purchased on 04/06/2020
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 01/06/2020
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5
/5
★★★★★
Satisfied
Acheteur Vérifié
purchased on 04/06/2020
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5
/5
★★★★★
Speed, reliability, confidence
Acheteur Vérifié
purchased on 04/06/2020
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5
/5
★★★★★
Great spreads!
Acheteur Vérifié
purchased on 03/06/2020
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4
/5
★★★★☆
Fast delivery. During a previous order, the box arrived wet, one of the jars had been broken. This problem was solved without any complications and I received a new parcel very quickly.
On the other hand, I would appreciate it if customer loyalty were recognized by sending a discount coupon from time to time!
Acheteur Vérifié
purchased on 02/06/2020
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5
/5
★★★★★
I'm very satisfied with the customer service. I had a delivery problem that wasn't your fault but mine, the people I spoke to on the phone took my request into account and were able to deliver my order free of charge.
Acheteur Vérifié
purchased on 03/06/2020
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5
/5
★★★★★
Very well built and easy to use site.
Efficient and courteous customer service for any request!
Acheteur Vérifié
purchased on 03/06/2020
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5
/5
★★★★★
Very pleasant to use
Acheteur Vérifié
purchased on 27/05/2020
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5
/5
★★★★★
Fast and careful delivery.
Acheteur Vérifié
purchased on 28/05/2020
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5
/5
★★★★★
Delivery on time and the products were well packaged.
Acheteur Vérifié
purchased on 29/05/2020
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5
/5
★★★★★
Speed Good products
Acheteur Vérifié
purchased on 28/05/2020
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5
/5
★★★★★
As for the delivery, I was very pleasantly surprised! Lots of protection, and even an insulated pouch for the chocolates to keep them warm. I would definitely recommend!
Acheteur Vérifié
purchased on 28/05/2020
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5
/5
★★★★★
Top clear and fast shipping
Acheteur Vérifié
purchased on 25/05/2020
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5
/5
★★★★★
Very fast delivery and the quality of the products is as good as ever!
Acheteur Vérifié
purchased on 15/05/2020
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5
/5
★★★★★
Very well packed
Acheteur Vérifié
purchased on 24/05/2020
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5
/5
★★★★★
Very good products
Acheteur Vérifié
purchased on 22/05/2020
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5
/5
★★★★★
Great product and fast delivery
Acheteur Vérifié
purchased on 21/05/2020
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5
/5
★★★★★
Great products!
Acheteur Vérifié
purchased on 21/05/2020
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5
/5
★★★★★
Fantastic!! Thank you !
Acheteur Vérifié
purchased on 18/05/2020
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5
/5
★★★★★
Order well packed.
Acheteur Vérifié
purchased on 24/05/2020
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5
/5
★★★★★
Great products, well packaged, nothing to say.
Acheteur Vérifié
purchased on 12/05/2020
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5
/5
★★★★★
Very quick delivery of beautiful, well-packaged products - perfect! I recommend it!
Acheteur Vérifié
purchased on 23/05/2020
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5
/5
★★★★★
I received what I wanted in very good condition and very quickly. Very nice.
Acheteur Vérifié
purchased on 21/05/2020
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3
/5
★★★☆☆
I was pleased because I know the products but disappointed because I was missing a batch of spread that was offered normally two following the order and I received only one I sent a message and I had no response so the after sales service I found it average
Acheteur Vérifié
purchased on 18/05/2020
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