Reviews Le Comptoir de Mathilde

I am very satisfied with this order which was delivered very quickly.

Order received promptly, very well packaged

Nickel

Fine

Ordered and delivered very quickly. Comptoir de Mathilde products are always very good, I recommend!

With this negative review, I'm not punishing the products themselves but the quality of service (delivery, communication, etc.). The order was placed on 28/3/2020 with a promise of delivery before Easter, i.e. 12/04/2020. Once the date had passed, I sent an e-mail to claim my order. The reply I received two days later was an automatic e-mail informing me that my order was being prepared. Ten days later, I sent another e-mail because I still hadn't received anything, and the next day I received an automatic reply informing me that my order was being delivered. The order was finally received on 30/04/2020. Not one e-mail of apology, explanation or commercial gesture. I know that the situation is peculiar with the confinement, but being an online shopping enthusiast, I can say that this is the only order with so much delay and so little (no) communication. One thing is sure: I WILL NEVER ORDER FROM THE COMPTOIR DE MATHILDE again.

Very good

Fast delivery and perfectly packaged! One tiny complaint about a packet of caramelized almonds which were slightly stuck. Not too presentable.

The site is very good... almost as good as the stores. I say "almost" because I love the tastings!!!!

Great products and trouble-free delivery

Fast delivery and really good packaging to avoid damage. Just great! Thank you very much for the quality of this delivery 🙂

Very good delivery Very good products

There was an item missing from the parcel, I sent an e-mail and 3 days later, I received the missing jar! In this particular period, I can only congratulate you!

Very pleasant site and fast delivery, especially in these difficult times. It's a great way to lift your spirits with good products!

Very good, impeccable service, careful and attentive. I recommend it!

Very fast super service thank you for this sweetness during this confinement

Fast delivery! Products as described! Excellent quality!

Ottimo servizio

All the products we ordered were excellent and met our expectations. We will recommend this site. Despite the fragility of the products, they arrived intact because they were very well packaged. On the other hand, the parcel (colissimo) arrived open all the way round, but fortunately nothing was missing.

Well delivered despite the current events. Thank you

Fast delicious local...3 virtues that are enough for my choice

I received my order very quickly and in good conditions, and I am delighted that these are very good products and I am enjoying them as well as my son.

Fast delivery despite the current climate. Products protected and very well packaged.

Parcel received very well packaged - received very quickly - super happy - thank you - but I was already a customer in the store So the products only confirm this package super '.

Great, delivered in 4 days with the COVID-19, just an excellent job despite the times of crisis!

Order received excellent nothing to say

RAS SAquality

Very good products, fast service. What more could you ask for?

Super fast and as expected my parents are happy

The site is very good but unfortunately the honey pot was badly closed and partly leaked into the protective paper in the parcel.

Super chocolate good and beautiful!

Nothing to report, I've known about the products for a while now, never disappointed 🙂

The site is easy to use, with original and pretty things. Nothing was broken when I received it because it was so well packed. I missed a little hello to your parcel arriving between ordering and arrival, which I found long.

Perfect

A huge selection of products (sweet and savoury) that make you want to try them all!

Clear, precise site

The site is very clear and the parcel was superbly packaged! Thank you for your fast shipping, I didn't expect it to be so quick, my mom was delighted with her Easter present.

Nothing to complain about...

As described. Would recommend.

Reasonable lead times, very responsive customer service, attractive presentation