Reviews Le Comptoir de Mathilde

9.4/10
★★★★★
based on 6304 reviews published

Latest customer reviews

4 /5
★★★★☆

Excellent products and lots of choice. Slight problem with order confirmation

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Acheteur Vérifié
purchased on 08/06/2020
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5 /5
★★★★★

Fast and accurate shipping

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Acheteur Vérifié
purchased on 10/06/2020
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5 /5
★★★★★

Very good the site is attractive

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Acheteur Vérifié
purchased on 07/06/2020
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 02/06/2020
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5 /5
★★★★★

Very good quality chocolates. Very well packed

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Acheteur Vérifié
purchased on 09/06/2020
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5 /5
★★★★★

Always perfect (items very well packed and fast delivery)!

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Acheteur Vérifié
purchased on 08/06/2020
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5 /5
★★★★★

Thank you

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Acheteur Vérifié
purchased on 05/06/2020
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2 /5
★★☆☆☆

Sent an email with no reply. Delivery costs 10.9 € to receive my parcel 8 days later.

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Acheteur Vérifié
purchased on 31/05/2020
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Answer from Le Comptoir de Mathilde
Hello Mr. Peralez, First of all, we apologize for our non-response. We've just checked our customer service mailbox ([email protected]) and there's no e-mail with your name or e-mail address: [email protected]. Did you use another e-mail address to contact us? Would you have used another e-mail address to contact us? Concerning shipping costs, these are those applied by our shipping service provider: La Poste. As our products are sometimes heavy, shipping costs are calculated on a kg basis. Finally, your order may be delayed due to the current situation. A note will indicate this when you are in your basket. We hope your tasting experience has been excellent / will be excellent! Sincerely, Le Comptoir de Mathilde team
5 /5
★★★★★

Very quick response! Products very well packaged! And the quality is always the same! Perfect!

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Acheteur Vérifié
purchased on 05/06/2020
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5 /5
★★★★★

Order delivered on time and well packed, no worries.

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Acheteur Vérifié
purchased on 04/06/2020
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5 /5
★★★★★

Fast, efficient.

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Acheteur Vérifié
purchased on 03/06/2020
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5 /5
★★★★★

Fast delivery, good information

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Acheteur Vérifié
purchased on 04/06/2020
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 01/06/2020
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5 /5
★★★★★

Satisfied

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Acheteur Vérifié
purchased on 04/06/2020
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5 /5
★★★★★

Speed, reliability, confidence

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Acheteur Vérifié
purchased on 04/06/2020
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5 /5
★★★★★

Great spreads!

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Acheteur Vérifié
purchased on 03/06/2020
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4 /5
★★★★☆

Fast delivery. During a previous order, the box arrived wet, one of the jars had been broken. This problem was solved without any complications and I received a new parcel very quickly. On the other hand, I would appreciate it if customer loyalty were recognized by sending a discount coupon from time to time!

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Acheteur Vérifié
purchased on 02/06/2020
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5 /5
★★★★★

I'm very satisfied with the customer service. I had a delivery problem that wasn't your fault but mine, the people I spoke to on the phone took my request into account and were able to deliver my order free of charge.

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Acheteur Vérifié
purchased on 03/06/2020
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5 /5
★★★★★

Very well built and easy to use site. Efficient and courteous customer service for any request!

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Acheteur Vérifié
purchased on 03/06/2020
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5 /5
★★★★★

Very pleasant to use

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Acheteur Vérifié
purchased on 27/05/2020
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5 /5
★★★★★

Fast and careful delivery.

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Acheteur Vérifié
purchased on 28/05/2020
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5 /5
★★★★★

Delivery on time and the products were well packaged.

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Acheteur Vérifié
purchased on 29/05/2020
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5 /5
★★★★★

Speed Good products

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Acheteur Vérifié
purchased on 28/05/2020
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5 /5
★★★★★

As for the delivery, I was very pleasantly surprised! Lots of protection, and even an insulated pouch for the chocolates to keep them warm. I would definitely recommend!

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Acheteur Vérifié
purchased on 28/05/2020
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5 /5
★★★★★

Top clear and fast shipping

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Acheteur Vérifié
purchased on 25/05/2020
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5 /5
★★★★★

Very fast delivery and the quality of the products is as good as ever!

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Acheteur Vérifié
purchased on 15/05/2020
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5 /5
★★★★★

Very well packed

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Acheteur Vérifié
purchased on 24/05/2020
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5 /5
★★★★★

Very good products

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Acheteur Vérifié
purchased on 22/05/2020
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5 /5
★★★★★

Great product and fast delivery

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Acheteur Vérifié
purchased on 21/05/2020
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5 /5
★★★★★

Great products!

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Acheteur Vérifié
purchased on 21/05/2020
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5 /5
★★★★★

Fantastic!! Thank you !

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Acheteur Vérifié
purchased on 18/05/2020
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5 /5
★★★★★

Order well packed.

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Acheteur Vérifié
purchased on 24/05/2020
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5 /5
★★★★★

Great products, well packaged, nothing to say.

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Acheteur Vérifié
purchased on 12/05/2020
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5 /5
★★★★★

Very quick delivery of beautiful, well-packaged products - perfect! I recommend it!

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Acheteur Vérifié
purchased on 23/05/2020
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5 /5
★★★★★

I received what I wanted in very good condition and very quickly. Very nice.

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Acheteur Vérifié
purchased on 21/05/2020
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3 /5
★★★☆☆

I was pleased because I know the products but disappointed because I was missing a batch of spread that was offered normally two following the order and I received only one I sent a message and I had no response so the after sales service I found it average

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Acheteur Vérifié
purchased on 18/05/2020
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5 /5
★★★★★

Safe delivery: the jars are extremely well packaged and protected.

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Acheteur Vérifié
purchased on 19/05/2020
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5 /5
★★★★★

Super fast and the products are as good as ever

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Acheteur Vérifié
purchased on 18/05/2020
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5 /5
★★★★★

My order arrived quickly at its destination. A discovery for my mother and father-in-law who are delighted with the products. A great gift for them. Thank you

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Acheteur Vérifié
purchased on 20/05/2020
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4 /5
★★★★☆

Perfect but the marshmallows are missing 🙁

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Acheteur Vérifié
purchased on 02/05/2020
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