/10
★★★★★
based on 4747 reviews published
★★★★★
based on 4747 reviews published
Latest customer reviews
4
/5
★★★★☆
Compliant
Acheteur Vérifié
purchased on 12/01/2020
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5
/5
★★★★★
RECEIVED A BROKEN BOTTLE OF VINEGAR WHICH WAS REPLACED IMMEDIATELY
Acheteur Vérifié
purchased on 14/01/2020
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5
/5
★★★★★
Great store, fast delivery
Acheteur Vérifié
purchased on 01/01/2020
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4
/5
★★★★☆
No clear communication when the parcel arrives at the relay point. Not serious, but a pity. Otherwise nothing to complain about.
Acheteur Vérifié
purchased on 02/01/2020
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5
/5
★★★★★
Very fast delivery, very well packaged, thank you very much
Acheteur Vérifié
purchased on 13/01/2020
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5
/5
★★★★★
Very fast and careful shipping, and the products are just delicious! I love it and recommend it 100%.
Acheteur Vérifié
purchased on 08/01/2020
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3
/5
★★★☆☆
Products received very quickly! On the other hand, the glass jars were in no danger of breaking given the amount of packaging and protection around them! Perhaps it's possible to reduce the quantity a little with a smaller carton to avoid all that packaging in the garbage can?
Acheteur Vérifié
purchased on 12/01/2020
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5
/5
★★★★★
Delivered on time and the food is as delicious as ever!
Acheteur Vérifié
purchased on 05/01/2020
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5
/5
★★★★★
Very good products, already ordered several times, nothing to say, everything is perfect, the products, the packaging, the speed of delivery. I recommend Comptoir de Mathilde.
Acheteur Vérifié
purchased on 08/01/2020
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5
/5
★★★★★
Fast delivery
Acheteur Vérifié
purchased on 05/01/2020
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1
/5
★☆☆☆☆
Very poor order management, very poor customer follow-up and no commercial relationship, even less compensation...very disappointed.
Acheteur Vérifié
purchased on 01/01/2020
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Answer from Le Comptoir de Mathilde
Hello Ms CHARLET, As our customer service is available 5 days a week, we were unable to respond to your request over the weekend. However, after checking with our department, you received a reply on the following Monday, informing you that your order had been processed and apologizing for the delay in responding.
We sincerely apologize for this experience, but hope that you were able to enjoy the products you ordered! Yours sincerely, The Comptoir de Mathilde team
We sincerely apologize for this experience, but hope that you were able to enjoy the products you ordered! Yours sincerely, The Comptoir de Mathilde team
3
/5
★★★☆☆
I find the delivery charges just exhorbitant... I wanted to order more but seeing that by adding just a few chocolate spoons, the amount climbed seriously!!!! It's a shame....
Acheteur Vérifié
purchased on 07/01/2020
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5
/5
★★★★★
Excellent customer service, fast delivery
Acheteur Vérifié
purchased on 09/01/2020
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 06/01/2020
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5
/5
★★★★★
On the other hand, some items such as flavored mustards were unavailable and I didn't understand why there was no explanation.
Acheteur Vérifié
purchased on 04/01/2020
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5
/5
★★★★★
Very happy I would recommend
Acheteur Vérifié
purchased on 06/01/2020
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 06/01/2020
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3
/5
★★★☆☆
The parcel was not signed for, but left outside the front door.
Acheteur Vérifié
purchased on 02/01/2020
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Answer from Le Comptoir de Mathilde
Hello Mrs Mathisse, We are sorry for the way you received your parcel. This procedure is managed by La Poste and we have in no way validated this type of manoeuvre. We will report this to our service provider. Best regards
5
/5
★★★★★
Perfect!
Acheteur Vérifié
purchased on 27/12/2019
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5
/5
★★★★★
Fast delivery, particularly careful packaging which is rare!
Acheteur Vérifié
purchased on 29/12/2019
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5
/5
★★★★★
Very good products, fast and careful delivery.
Acheteur Vérifié
purchased on 03/01/2020
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5
/5
★★★★★
I am very satisfied with my order. Everything arrived complete and whole. The delivery time was short. Perfect!!! Thank you
Acheteur Vérifié
purchased on 20/12/2019
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5
/5
★★★★★
,,,,
Acheteur Vérifié
purchased on 17/12/2019
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5
/5
★★★★★
Order received quickly and on time. Quality products, I'll be ordering again soon!
Acheteur Vérifié
purchased on 26/12/2019
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5
/5
★★★★★
I was a little worried that I wouldn't have it for Christmas...but I received it on the 24th of December, so I'm very happy.
Acheteur Vérifié
purchased on 17/12/2019
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5
/5
★★★★★
Original and varied products. Le comptoir de Mathilde's range is vast enough to find a gift or something for a surprise!
Acheteur Vérifié
purchased on 02/10/2019
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5
/5
★★★★★
SHAME PRODUCT ORDERED IN JULY NO LONGER AVAILABLE IN OCTOBER
Acheteur Vérifié
purchased on 01/10/2019
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4
/5
★★★★☆
I've been to the Tulette store several times. It's very friendly. I ordered easily on the internet knowing the products. Sincerely
Acheteur Vérifié
purchased on 01/10/2019
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5
/5
★★★★★
Easy ordering, fast delivery, ultra-protected packaging ... everything is perfect. Nothing is missing, everything arrived in perfect condition.
Acheteur Vérifié
purchased on 26/09/2019
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5
/5
★★★★★
Superb
Acheteur Vérifié
purchased on 23/09/2019
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