9.4/10
★★★★★
based on 6084 reviews published

Latest customer reviews

1 /5
★☆☆☆☆

Babas arrived on January 15

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Acheteur Vérifié
purchased on 16/12/2018
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Answer from Le Comptoir de Mathilde
Hello Madame Choulet, Your babas arrived on January 15th because the billing address and the delivery address were both different. After dispatch, the babas were returned to us because the address could not be found. We apologize for the delay between your order and its receipt. Please do not hesitate to contact us if you experience any delays in delivery. We wish you a pleasant day, The Comptoir de Mathilde team
5 /5
★★★★★

Very good.

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Acheteur Vérifié
purchased on 07/03/2019
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5 /5
★★★★★

Great site with great products

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Acheteur Vérifié
purchased on 24/01/2019
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5 /5
★★★★★

A very serious approach to order processing. The items are very well packaged and the products are of very good quality.

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Acheteur Vérifié
purchased on 13/02/2019
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4 /5
★★★★☆

Easy to navigate, clear site.

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Acheteur Vérifié
purchased on 02/01/2019
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5 /5
★★★★★

Fast

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Acheteur Vérifié
purchased on 05/02/2019
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4 /5
★★★★☆

Very good product

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Acheteur Vérifié
purchased on 19/01/2019
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5 /5
★★★★★

Order received on time. Good product

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Acheteur Vérifié
purchased on 19/12/2018
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5 /5
★★★★★

Very good site. Delicious products, fast delivery, reasonable prices.

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Acheteur Vérifié
purchased on 01/02/2019
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4 /5
★★★★☆

Good but a bit expensive ...

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Acheteur Vérifié
purchased on 05/02/2019
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5 /5
★★★★★

Fast delivery good site

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Acheteur Vérifié
purchased on 05/02/2019
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5 /5
★★★★★

Record-breaking holiday delivery

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Acheteur Vérifié
purchased on 13/12/2018
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5 /5
★★★★★

Very good chocolates, order delivered on time and well-protected parcel.

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Acheteur Vérifié
purchased on 14/12/2018
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 15/02/2019
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4 /5
★★★★☆

Diversity search speed

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Acheteur Vérifié
purchased on 13/12/2018
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5 /5
★★★★★

Super

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Acheteur Vérifié
purchased on 22/01/2019
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5 /5
★★★★★

Fine

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Acheteur Vérifié
purchased on 27/02/2019
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5 /5
★★★★★

I love

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Acheteur Vérifié
purchased on 24/12/2018
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5 /5
★★★★★

Pleasant and practical. Well-designed

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Acheteur Vérifié
purchased on 22/01/2019
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5 /5
★★★★★

Everything was perfect!

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Acheteur Vérifié
purchased on 02/02/2019
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5 /5
★★★★★

Impeccable!

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Acheteur Vérifié
purchased on 31/01/2019
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5 /5
★★★★★

Fast, careful shipping

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Acheteur Vérifié
purchased on 12/12/2018
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5 /5
★★★★★

It's a well-designed site, easy to navigate

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Acheteur Vérifié
purchased on 01/02/2019
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4 /5
★★★★☆

Quality products

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Acheteur Vérifié
purchased on 22/01/2019
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5 /5
★★★★★

An attractive site that makes you want to buy

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Acheteur Vérifié
purchased on 13/12/2018
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 11/12/2018
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3 /5
★★★☆☆

Site and products perfect On the other hand, €9 shipping for 2 spreads is exorbitant.

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Acheteur Vérifié
purchased on 03/01/2019
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5 /5
★★★★★

The package always arrives very quickly

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Acheteur Vérifié
purchased on 19/02/2019
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4 /5
★★★★☆

The site is well presented

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Acheteur Vérifié
purchased on 20/02/2019
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5 /5
★★★★★

Good products. Very well packaged.

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Acheteur Vérifié
purchased on 17/12/2018
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4 /5
★★★★☆

It's gourmet and their spreads chirp beautifully.

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Acheteur Vérifié
purchased on 10/02/2019
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5 /5
★★★★★

Delighted with my order! A great discovery 🙂

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Acheteur Vérifié
purchased on 18/12/2018
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5 /5
★★★★★

Very happy with my purchase. The parcel arrived very quickly and was extremely well protected. I only had one broken spoon, which didn't pose a problem for consumption.

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Acheteur Vérifié
purchased on 06/02/2019
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5 /5
★★★★★

Perfect, delivered very quickly

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Acheteur Vérifié
purchased on 26/12/2018
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5 /5
★★★★★

Very good chocolate, good value.

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Acheteur Vérifié
purchased on 16/12/2018
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5 /5
★★★★★

Very good, as usual!

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Acheteur Vérifié
purchased on 04/03/2019
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5 /5
★★★★★

First product bought in a store in Strasbourg. I was happy to find the online site for delivery. Impeccable product of excellent quality.

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Acheteur Vérifié
purchased on 05/01/2019
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5 /5
★★★★★

Nothing to complain about. Package delivered on time and perfectly packaged. I recommend without hesitation!

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Acheteur Vérifié
purchased on 01/02/2019
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2 /5
★★☆☆☆

Delivery too expensive! There's not even a tier for free delivery. What's worse, the heavier it is, the higher the delivery price. Do something about it, because it really doesn't make you want to order!

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Acheteur Vérifié
purchased on 10/03/2019
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Answer from Le Comptoir de Mathilde
Hello Mrs Baessa, Thank you for your comment, we understand your point.
There is a certain threshold for which delivery is free. We offer free delivery on purchases of €60 or more. We also offer gourmet treats for purchases over €90 and €150. Our delivery system complies with that for which we are eligible through our partner La Poste. As our products are voluminous and heavy, we apply a rate according to their weight, as this is a legal and standard estimate for the type of products we sell.
We hope we've answered your question and wish you a very pleasant day!
3 /5
★★★☆☆

I ordered a product intended as a gift. I asked for a gift pack (or to enclose gift wrap with my order) but was refused, being told that this was not their custom. I don't find this very correct and even less commercial. What's more, the delivery was not very fast, even though I live 30 km away!...

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Acheteur Vérifié
purchased on 10/02/2019
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Answer from Le Comptoir de Mathilde
Hello Mrs Trilhe, We offer to send you gift bags with your orders, so that you can wrap the products you wish to give as presents. When you contacted us, we informed you that the products could not be wrapped in gift paper, as they are all sent with protective paper. That's why our customer service team suggested that you enclose a gift package inside your parcel. All such requests are accepted. We're very sorry that we forgot to send the gift wrap with your order, and we'll do everything we can to make your next order on our site as pleasant as possible for you.
A very happy day to you, The Comptoir de Mathilde team